The iPhone "iPhone" could not be restored. An internal error has occured.

[tendicott]

I tried before and my iPad would not restore. Now I have updated OS X to 10.7.2 and it still does not work. I have also set up iCloud on my mac but on iCal it has made a copy of everything. Anyone have any idea how to fix this?

 

[Anotoneher]

Guys don't lose hope, try try again. Finally was able to update it after 7 or 8 tries.

7 or 8 times? I've edging close to 80 times. I'm recovering from surgery, I've got nothing better to do

 

[nip848]

I had the same problem and tried 5 times to upgrade. Eventually found this via twitter that helped: http://snapwidget.com/posts/2011/10/12/fix-iphone-could-not-be-restored-issue.html

I'm now running iOS5

Im now running iOS5 also.

I have tried a few different approaches as I'm sure many of you have, then gave this a go and it has worked. Bizarre to think just quitting iTunes, plugging the phone into a different usb could work..

heres the steps listed on the link-

If you're like us, you couldn't wait to get your hands on the latest version of iOS. It brings a magnitude of enhancements to your phone, the most interesting (to us at least) is iMessage.

Unfortunately after waiting more than an hour for the download to complete, we were greeted with a "iPhone could not be restored" message in iTunes. We had already updated to the latest version of iTunes 10.5, so we knew this could not be the issue.

This is what we did to fix is:

1.Unplug iPhone and quit iTunes
2.Switch iPhone to Airplane mode
3.Plug iPhone into another USB port (not the same one it was in before)
4.Restart iTunes
5.Click on the Update button to accept the new software update

Took me about 15 mins after that to have it running.

PS- Still, may have just been finally getting through to the servers

 

[tuck1989]

Another success here

As others have said, don't give up, the server's are just overloaded. Rebooted iPhone and iMac, then tried four times and eventually it worked.

Good luck!

 

[chekuri75]

Guys don't lose hope, try try again. Finally was able to update it after 7 or 8 tries.

yeah right... closing in on 30th attempt here.

 

[alexmce]

Gotta say, this apologist **** is pretty annoying.
("Everybody around the world is trying to connect right now! Be patient!")

I am sitting here, locked out from my phone (which, like many other people, my professional reputation hinges on having access to in a timely fashion) because Apple failed to properly prepare for today's rollout. That's all there is to it.

This is incredibly frustrating.

 

[Cackeezy]

Awesome! the time I click update, then walk away from my desk to sing happy birthday to a colleague is when when it finally updates!

iPhone rebooting now, hooray!

 

[bigkito]

hold power and home button 10 sec then release power keep holding home the it will stop mine was doing the same thing

did that. screen went black so i plugged it in and all i get is the same apple logo. Nothing on iTunes though. im ready to throw it across the room

 

[Hammie]

iPhone 3GS finally went through after about 4 tries. Restoring apps right now.

 

[Steve121178]

Guys don't lose hope, try try again. Finally was able to update it after 7 or 8 tries.

Tried about 30-40 times & still no joy...

 

[nashmills]

Helo! What have they done to my iPad?

I got as far as "updating firmware" at which point it gave up. Now it's stuck in a loop. Apple logo, then small spinning circle then Apple logo again. Holding buttons seems to have no affect. Itunes doesn't see it at all.

iPad2 btw. Any suggestions or is it bricked?

 

[TheLove]

Guys switching to airplane mode or reinsert your Sim card WILL NOT WORK
its just luck


i just installed my update from 36 try.. be patience

and thanks guys who make us patience with them

 

[bigkito]

I got as far as "updating firmware" at which point it gave up. Now it's stuck in a loop. Apple logo, then small spinning circle then Apple logo again. Holding buttons seems to have no affect. Itunes doesn't see it at all.

iPad2 btw. Any suggestions or is it bricked?

exactly the same thing here

 

[paddyposh]

did that. screen went black so i plugged it in and all i get is the same apple logo. Nothing on iTunes though. im ready to throw it across the room

Same as me. it says connect to itunes now after it crashed so I have just reinstalled iTunes 10.5 and now trying it in another USB Port too.

Ready to launch it. 3GS

 

[andrewsailer]

Finally got it to work

So as stated in most of the previous posts, Apple's servers are at max capacity. This is the ONLY issue. No need to freak out. Just keep hitting "Restore" and it will eventually go through. Mine was stuck in DFU mode for about 2 hours and after 47 restore attempts, it finally went through. Patience is your best friend.

 

[RedRider0151]

Well for those that it worked for...congrats....for those in my boat (you know, the sinking one..LOL) I am stepping away and going to go grab a beer at the local sports bar...boss cant call, wife cant call and I can blame it on the phone...nothing to lose now...hopefully in an hour I will have my phone and hopefully my job...(gotta walk away before I just chuck it through my office door...LOL)

 

[Anotoneher]

Gotta say, this apologist **** is pretty annoying.
("Everybody around the world is trying to connect right now! Be patient!")

I am sitting here, locked out from my phone (which, like many other people, my professional reputation hinges on having access to in a timely fashion) because Apple failed to properly prepare for today's rollout. That's all there is to it.

This is incredibly frustrating.

I agree 100%. This is absolutely embarrassing for a company like Apple to do this. At what point did it seem like a good idea to launch OSX updates along with iOS updates... to every computer and iPhone... worldwide... at the same time.

THis is the single most unprofessional thing Apple has ever done. Meanwhile my iPhone is bricked and I still can't update.

 

[amd is the best]

Mine failed the first time and I thought I was f'd. I persistently tried and it finally worked after several attempts (maybe 10-15). Just giving some people hope

 

[James_C]

Tomorrow the headlines will be 'Blackberry and Apple Crumble'

 

[Danny Mac]

Can't say I get the overt angst. I get the frustration but not the angst. People talk about quitting Apple, this is their worst experience. Firstly, how many people waited hours in line for an iPhone? How long have you waited today to update this stuff? Secondly, if you're posting here and trying to do it right now, you're a little more than a casual Mac user. Deal with it. It's launch growing pains that happen with the launch of everything anywhere; this is just virtual rather than standing in line for hours.

Breathe, relax and it'll happen. Eventually. Probably after many tries.

 

[Steve121178]

I guess we have all learned a very valuable lesson today. Give it at least 24-48 hours until we try a major update!

 

[paddyposh]

Ok iTunes now has picked it up, says it is in recovery mode and needs to be restored.

Just clicked on "Restore" and went through steps to restore and update, it is downloading now. Probably the 10th time now. Fingers Crossed

 

[entropi]

does mobileme mail & stuff still work in iOS 5?
(I'm not ready for vista-lion just yet...)

 

[pjhamill]

I know this has probably been said countless time, but just keep trying. It will work eventually.

 

[thomamon]

Is there a way to delete the file that was downloaded to update the iPhone?