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Got through to a rep and they were a little rude, but not a biggie. They said my order went through, but had no clue why I didn't receive a confirmation email. That's fine as long as the order is through.

I also asked them about the return policy and they say for unlocked phones, "14 days from activation..." activation means the day you receive the device. Which is good.

Lastly, when asked about where to mail in trade-in phones, they told me to go to the website and if it's not there, email the support. I've sent them an emailing asking what address to send it to, how it'll link to my pre-order of the HTC One, and if there's just a page at their site with more info. It's all a little vague.

I'll post what they respond with.

Overall, I'm not terribly thrilled with the CS.

Which number did you call? You're right every time I call automated system said office is closed even though it's normal hours. Are they taking naps?
 
VERY promising update/review of a US AT&T HTC One over at Engadget regarding battery life:

While the 2,300mAh battery in the global model lasted six and a half hours in our usual rundown test (video looping, brightness fixed at 50 percent, etc.), our AT&T review unit lasted an average of seven hours and 29 minutes, besting the global model by about an hour. As for real-world use, the AT&T model carried on like a champ, lasting through a full day of maps us, podcasts, photo-taking, Facebook, Twitter, app downloads and speed tests. Even after eight hours, we still had about half a charge left.

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Woah, unfortunately, The Verge counters Engadget's positive battery test:


Finally, the AT&T HTC One offers the same 2,300mAh non-removable battery as the international model. David found the international One to have just average battery life in our review — it can be made to last the entire day if you are careful, but it's not a long distance runner by any means. There's always concern that speedier data networks will have a negative impact on battery life, but in my tests and usage on the AT&T One, nothing really changed. In daily usage on LTE, the One would last about 12 hours before tapping out — enough to go from 7AM to 7PM, but not into the evening hours. On our standard Verge battery rundown test, the LTE One managed 4 hours and 41 minutes, just about the same as the international model.

When I did some heavy lifting on the device, including watching a movie streamed to the 1080p display (The Expendables 2, if you must know, which looked and sounded amazing on the One), playing Asphalt 7 for 30 minutes, and placing a couple of phone calls, I saw my battery meter plummet 61 percent. Needless to say, the One didn't exhibit astounding battery life in any of these situations, but it mustered a merely average performance. That's half of a win, since you have access to faster data speeds with the LTE model, but it's not something I would get too excited about. Unless Mophie or another company comes out with a case with a built-in battery, power users will want to tote around an external USB battery to make sure they can get through the day.




Sigh... I'm a skeptic of any positive battery reviews given HTC's history, but I sure hope Engadget is more on the money than The Verge.
 
Couch always keep in mind this are the same people that were getting 8hrs out of the 4s....

I prefer to ask about battery life to regular folks.
 
--Stuff about batteries--

From looking around various threads most actual owners report good battery life, most easily managing well over a day with moderate usage.

Also I saw one video about the One where the guy suggested that behind the HTC logo there actually is a capacitive button, but it's just not set up to do anything. Anyone heard anything about that before? It could just be BS though.
 
So for anyone wanting to know more about the trade-in program process, I got this email back from HTC:

The new HTC One will be available in stores by mid-April. When this occurs, the website will be updated to allow you to move to the next step. At that time, please revisit our website to enter the IMEI/ESN of your new phone. This will generate an email containing a prepaid shipping label along with packaging and shipping instructions for your old device.

Sweet!

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From looking around various threads most actual owners report good battery life, most easily managing well over a day with moderate usage.

Also I saw one video about the One where the guy suggested that behind the HTC logo there actually is a capacitive button, but it's just not set up to do anything. Anyone heard anything about that before? It could just be BS though.

I read something about that too.

Still baffles me why HTC just didn't make it the home button if that's all true.
 
VERY promising update/review of a US AT&T HTC One over at Engadget regarding battery life:

While the 2,300mAh battery in the global model lasted six and a half hours in our usual rundown test (video looping, brightness fixed at 50 percent, etc.), our AT&T review unit lasted an average of seven hours and 29 minutes, besting the global model by about an hour. As for real-world use, the AT&T model carried on like a champ, lasting through a full day of maps us, podcasts, photo-taking, Facebook, Twitter, app downloads and speed tests. Even after eight hours, we still had about half a charge left.

----------

Woah, unfortunately, The Verge counters Engadget's positive battery test:


Finally, the AT&T HTC One offers the same 2,300mAh non-removable battery as the international model. David found the international One to have just average battery life in our review — it can be made to last the entire day if you are careful, but it's not a long distance runner by any means. There's always concern that speedier data networks will have a negative impact on battery life, but in my tests and usage on the AT&T One, nothing really changed. In daily usage on LTE, the One would last about 12 hours before tapping out — enough to go from 7AM to 7PM, but not into the evening hours. On our standard Verge battery rundown test, the LTE One managed 4 hours and 41 minutes, just about the same as the international model.

When I did some heavy lifting on the device, including watching a movie streamed to the 1080p display (The Expendables 2, if you must know, which looked and sounded amazing on the One), playing Asphalt 7 for 30 minutes, and placing a couple of phone calls, I saw my battery meter plummet 61 percent. Needless to say, the One didn't exhibit astounding battery life in any of these situations, but it mustered a merely average performance. That's half of a win, since you have access to faster data speeds with the LTE model, but it's not something I would get too excited about. Unless Mophie or another company comes out with a case with a built-in battery, power users will want to tote around an external USB battery to make sure they can get through the day.




Sigh... I'm a skeptic of any positive battery reviews given HTC's history, but I sure hope Engadget is more on the money than The Verge.

Yeah, I don't know what to believe. I remember when the One X first came out, its battery life was raved about, but once people actually started using them, it was pretty terrible.
 
I think its safe to say The Verge botched their battery test or got a dodgy unit. Most other reviews and personal anecdotes say the One has very good battery life.

I'll take many positive opinions over one negative one.
 
I just purchased this off Etsy for my One.

There's an HTC One (M7) version that they're handmaking. Just have to select it from the drop down menu when you select the size.

http://www.etsy.com/listing/127291060/sale-20-off-felt-htc-droid-dna-butterfly?ref=market

il_570xN.445575391_5hs2.jpg


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Yeah, I don't know what to believe. I remember when the One X first came out, its battery life was raved about, but once people actually started using them, it was pretty terrible.

Exactly this. 100%.

I was one of those people that used it for two weeks and then returned it. The battery life was abysmal. I mean, truly abysmal.

That's why I'm skeptical.
 
The difference the SGP screen protector makes is night and day to the HTC one. The HTC one looked like I'd dipped my fingers in a grease jar before touching the screen, the SGP has oleophobic coating thank goodness that keeps finger prints at bay so you spend less time cleaning it :)


Is this the screen protector that's made of a thin sheet of glass? The clarity on Spigen screen protectors is fantastic!
 
Anand's review showed pretty good battery life....

I've seen more positive, than negative regarding the battery life. Given I have relatively easy requirements, I think the One will be plenty :D

Too bad I have to wait until September. Looking forward to reading all of Couch's in-depth nitpicking ;)
 
Thank you very much for sharing your experiences. May I ask if the screen protector has interfered at all with the sensitivity of the capacitive buttons? There's a few posts at XDA that suggest it might be an issue.

I had to cancel my order for the Glas.t because of it :(

Yeah the glasT is quite thick, the SGP one I have not so much so doesn't seem to create any issue.

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Is this the screen protector that's made of a thin sheet of glass? The clarity on Spigen screen protectors is fantastic!

No that's the GlasT, the ultra clear is very thin by comparison. Yeah they are the best screen protectors by far :)
 
Having second thoughts now regarding my pre-order. Was using my iPhone today and just realized how well it integrates into my current workflow, and replacing it with the HTC is just going to make me take on compromises to make it "work".

Decisions, decisions...
 
Having second thoughts now regarding my pre-order. Was using my iPhone today and just realized how well it integrates into my current workflow, and replacing it with the HTC is just going to make me take on compromises to make it "work".

Decisions, decisions...

If it concerns your livelihood the decision should be easy.

Stick with ios.
 
Having second thoughts now regarding my pre-order. Was using my iPhone today and just realized how well it integrates into my current workflow, and replacing it with the HTC is just going to make me take on compromises to make it "work".

Decisions, decisions...

Yeah a phone is only as good as your workflow / lifestyle.

It can offer a whole manner of fancy features but if they are not ones you will ever use outside of the initial 10 minutes experimenting, what's the point? The most important aspect of any device is that it has to fit into our workflow/life's.

If the iPhone is doing all that perhaps it is the better device for you. The grass isn't always greener, its just different. Maybe its different in a way that you'll prefer the grass your on.

It is a tough decision, but only you know you.
 
Having second thoughts now regarding my pre-order. Was using my iPhone today and just realized how well it integrates into my current workflow, and replacing it with the HTC is just going to make me take on compromises to make it "work".

Decisions, decisions...

Same boat here. It's really hard to get away from iOS even though it's locked down. Even small details like text and font rendering on App iOS is very polished. I will truly missed Visual VM the most. Still to this day no VVM on Android stock phone app. I don't have any issue moving away from iCloud since Google sync works pretty well.
 
I am 100% Apple when it comes to everything else: computer, laptop, thunderbolt display, tablet, and I had no problem having an Android smartphone in my life.
 
Apple is probably never coming out (at least 2 years) down the line with bigger screen so now is the good time to test out HTC One.
 
Having second thoughts now regarding my pre-order. Was using my iPhone today and just realized how well it integrates into my current workflow, and replacing it with the HTC is just going to make me take on compromises to make it "work".

Decisions, decisions...

I'm thinking the same thing. I really do like my iPhone. For me, it's the best keyboard I've found on a touch device, I'm a speed typist and don't want to interfere with that. SwiftKey slows me down more than anything.

As you say, making compromises to make a phone work isn't good. Still fun trying out all the new tech though. I may wait and try out the Q10 instead of the HTC ... I dunno...
 
Same boat here. It's really hard to get away from iOS even though it's locked down. Even small details like text and font rendering on App iOS is very polished. I will truly missed Visual VM the most. Still to this day no VVM on Android stock phone app. I don't have any issue moving away from iCloud since Google sync works pretty well.

Android does have VVM.
 
Apple is probably never coming out (at least 2 years) down the line with bigger screen so now is the good time to test out HTC One.

It'll happen next year.....

The iPhone "6" will be the larger iPhone and will signal the transition to the naming convention all other Apple products share (with no generational denotation).

We'll have the:

"cheap" iPhone
iPhone 4"
iPhone 5"

Each updated annually.

An even bolder prediction (given Jobs oversaw the next two iPhone models) could be that we see those next two "Jobs" iPhones THIS year as the cheaper iPhone and larger iPhone - both get released alongside a "5S" upgrade to the existing iPhone.

Either way - it'll happen. And soon.
 
It'll happen next year.....

The iPhone "6" will be the larger iPhone and will signal the transition to the naming convention all other Apple products share (with no generational denotation).

We'll have the:

"cheap" iPhone
iPhone 4"
iPhone 5"

Each updated annually.

An even bolder prediction (given Jobs oversaw the next two iPhone models) could be that we see those next two "Jobs" iPhones THIS year as the cheaper iPhone and larger iPhone - both get released alongside a "5S" upgrade to the existing iPhone.

Either way - it'll happen. And soon.

And that's when legions of iPhone fans will suddenly cease having concerns about one handed use and pocket fitting abilities. (Not saying you, per se).

Genuinely can't wait for Apple to do it. I wonder, though, what were they waiting for to "get right" taking this long...
 
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