Disappearing “pay up to 50% option” and Verizon Device Payment Option- only the website from my mobile device provides the option to pay the difference up to 50%. The app and site from my PC only gives option to pay off my payment plan device fully. Weird- Verizon was no help. Anyone else?
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Carrier The Verizon iPhone X Pre-Order and Dispatch Thread
- Thread starter Dd0tc
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I’ll have the app up on my 7 Plus, and the website on my MacBook Pro. I’d bet the app will be better off, but who knows.
I just joined Verizon in June 2017 and chose one of their “new” plans so I’d imagine my plan would be supported. Let’s hope!
That sucks. I wonder if there is some sort of future dated price change on your account? I know you said Verizon canceled the change but maybe they future dated change is still there. Usually if you have a price change set for the future, you can't upgrade at all. Idk, hope everything works out bro
So, somehow my order went through today using the Verizon app as I posted earlier.
I understand that it may get cancelled.
But I can answer some questions for others.
It did charge me the $30 upgrade fee.
I did not have a credit card on file but I was able to add one and use it for the purchase. I did not try charge it to my Verizon bill.
I understand that it may get cancelled.
But I can answer some questions for others.
It did charge me the $30 upgrade fee.
I did not have a credit card on file but I was able to add one and use it for the purchase. I did not try charge it to my Verizon bill.
Call CS NOW and pay up to 50% now or else no pre-order for you if you want to use Verizon Device Payments. Edit Ignore that info its wrong.
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Is there a way for me to make the payment via the verizon website? CS is closed after 11pm local time and I was on hold with them for a while and then got disconnected
If you were to make a payment right now it would still take a day for the website to reflect the payment and propagate through their system. Your best chance would be to proceed with the preorder at 3:00 and see if an error message pops us. Verizon may have foreseen such an incident and give you the chance to pay on the spot then, during the process.
Eh I guess we'll see what happens. I feel like if I choose the "replace this phone" option I shouldnt have a problem but we'll see
This is false. You must have at least 50% of a device paid off to upgrade. You can upgrade your device at any time but you will be charged whatever balance remains in order to reach that 50%.
You WILL be able to pre-order.
You will be charged whatever balance remains to reach 50%. For example, if you have paid off 33% of the cost of the phone, you will be charged 27% of the total cost whenever you upgrade to the X. You will then have to return your old device after you receive the X, or pay the remaining 50% to own your old device outright.
You will not be able to order via the Apple Store app however. Apple does not honor device upgrades that have a remaining balance (i.e. not upgrade eligible), you will get an error saying that your only option (via Apple) is to purchase at full price. So you will have to do it through Verizon. This is what I will be doing.
Great. Wasn’t aware of this until I saw this post. Now my only option to upgrade is Verizon website and hope it all works out. Customer service is now closed
. I lack a little over a hundred dollars to pay off to upgrade early.
It's okay, but don't state things you aren't sure about as fact.
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Great. Wasn’t aware of this until I saw this post. Now my only option to upgrade is Verizon website and hope it all works out. Customer service is now closed
What comptr said was not true. Read up on Verizon's website. See my other recent post.
Log into your account see if you can pay it off nowGreat. Wasn’t aware of this until I saw this post. Now my only option to upgrade is Verizon website and hope it all works out. Customer service is now closed
I prefer to use the apple app and don't mind paying full price if necessary. Maybe I'll do the apple app on the ipad and the verizon app my iphone and see what happens
Verizon doesn't allow single payments towards paying off devices that are on lease.
C'mon man.
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I don't blame you there, I would prefer the Apple Store app as well. Much less chance of completely spazzing under all the traffic.
I'll be tempted to just buy mine outright from Apple if Verizon's servers go down. Hopefully I won't have to resort to that.
I can't remember past pre order nights off the top of my head but I can't imagine I was paid 50% for all of them and never had a problem doing device payments via apple app. This is my first time doing it with verizon though.
I’ve had Verizon give me stupid errors multiple times while ordering in the past saying I had to call customer service to complete the order. Now that customer service is closed and I don’t have 50% paid off, Verizon is my only option. Hope it actually works. Wish I could do Apple store as a backup.
You may be okay then. I've seen others on Reddit getting an error in the Apple Store app when testing it out with an 8, and I've gotten the error myself. Says "You qualify for the following pricing" and only lists the full price. I will have both up just to be safe. Good luck!