Other UK iPhone (2018) XS/XS Max/XR Pre-Orders and Dispatch Thread

[dan-K]

Just came back from Regent Street and was rejected for the iUP even though I have already got my current X on the iUP and my situation hasn’t changed at all from last year. 999 credit score on Experian. Feels a bit crap. I’ll call Barclays tomorrow but I don’t think they’ll help. Meh...

There is definitely some sort of issue where people are being rejected from the iUP who are either already on the programme or have previously been on the programme and paid off their loan early to start again. I'm almost sure it has something to do with Barclays not allowing more than one iUP loan per person. I paid off my loan early last year then went to re-apply (never missed a payment, had a perfect credit score) and got refused, and I think what happened was their system hadn't fully updated to show I had paid my original loan off. This year I got accepted with no problems at all.

Of course I could be totally wrong, but a lot of people I'm seeing that got rejected are ones that have tried to re-join or take out a second loan.

 

[wizzywig27]

Yeah mine seems pretty solid to be fair. GF’s X in one hand on four bars, my XS Max in the other with four bars

Speedtest results:

X - 111mbps
XS - 150mbps

 

[Sheza]

That's funny, I did have a dropped call this evening... my only one so far. It reminded me to turn on WiFi call...

But my LTE speeds have been 50% faster than iPhone X.

 

[Gimmi]

The HSBC app has now been updated and works perfectly. I've transferred my code generation and can now wipe my old phone.

Yes, thanks, I posted about it myself earlier today. Good to have everything working again

 

[The Game 161]

yeah with signal issues at home being only 1 bar I'm glad for my EE wifi calling.

 

[Jinjin]

I’ve got two IUPs active at the moment as I’ve not cancelled my X as I’m paying that off myself once magpie show me the money.

Given I started with a damaged Max and then downsized back to an Xs all on IUP, I’ve have to go through the IUP process 3 times since Friday ( have to do the ID and whole IUP process even for an exchange). I’ve had no issues thankfully

 

[gregrichards]

Oh I felt so stupid today I didn't know about the new way to turn the XS Max on and off and the man in the EE shop kindly showed me and just doing that solved all my problems I was having. Thanks for all your replies and help I really appreciate them. Hope you are all enjoying your iPhones. If you are worried about the size of the max but I wouldn't as it is no bigger than an 8 Plus. I was expecting to be holding something nearing the size of an iPad Mini but it is nothing like that. I would go to the Apple store a couple of times and have a play with the phones and then write down the pros and cons of each to decide.

 

[Guv280984]

I’ve got two IUPs active at the moment as I’ve not cancelled my X as I’m paying that off myself once magpie show me the money.

Given I started with a damaged Max and then downsized back to an Xs all on IUP, I’ve have to go through the IUP process 3 times since Friday ( have to do the ID and whole IUP process even for an exchange). I’ve had no issues thankfully

Noticed you had downgraded to an XS, any reason in particular? I am toying with the idea too

 

[Jinjin]

Noticed you had downgraded to an XS, any reason in particular? I am toying with the idea too

Had it on with the case today and it’s it proper day of use, I.e. commute, work use etc. It’s just too big for my every day use. For me, it’s a two handed phone and as much as I think I’ll use it for video etc, and the big screen is great, I’ll never get that use out of it.

Back to the Xs does already feel small but I’m back in my comfort zone, one handed use,
Quickly in and out of pocket, great in the hand and has the same camera etc as it’s bigger sibling.

The Xs Max is a great phone, amazing screen and will work for many people.

 

[thomyorke68]

Everyone needs to calm down, there’s no need to return your phones because you can’t wait a little bit for Apple to fix the issue with a software update.

I’m pretty sure iOS 12.0.1 or something will fix this issue.

Hold onto your phones and give Apple the time to investigate the issue and release a fix.

 

[FFR]

Replaced the phone today at my local apple store same issue this is going back tomorrow for a refund something definitely not right here the genius bar staff was shocked we reset the iphone to brand new tried my old sim card terrible speeds with only 1-2 signal bars.
Move my sim card back to my iPhone X speed back to normal and signal bars showing 4-5.
Not taking any chances with this will wait out.

I would do exactly the same.

 

[Wezzywebb]

Everyone needs to calm down, there’s no need to return your phones because you can’t wait a little bit for Apple to fix the issue with a software update.

I’m pretty sure iOS 12.0.1 or something will fix this issue.

Hold onto your phones and give Apple the time to investigate the issue and release a fix.

12.01 makes no difference ,as mine was on that

 

[M.S]

I can’t help feeling that a 6.1 inch screen would be the ideal compromise.... but no way I’m going for a single lens / LCD!
[doublepost=1537789816][/doublepost]Can’t say I agree about the signal issues - my Max has 50% speed test improvement over LTE. Over 150Mb down on EE.

I completely agree!

 

[sparkie1984]

Had it on with the case today and it’s it proper day of use, I.e. commute, work use etc. It’s just too big for my every day use. For me, it’s a two handed phone and as much as I think I’ll use it for video etc, and the big screen is great, I’ll never get that use out of it.

Back to the Xs does already feel small but I’m back in my comfort zone, one handed use,
Quickly in and out of pocket, great in the hand and has the same camera etc as it’s bigger sibling.

The Xs Max is a great phone, amazing screen and will work for many people.

You’ve downgraded it is a beast but I’m slowly adjusting back to it. I agree that a middle ground would be perfect ideally.


I just wanted to pop back and concur with others that my signal isn’t right since changing.

I hope apple address it soon!!

 

[Jinjin]

You’ve downgraded it is a beast but I’m slowly adjusting back to it. I agree that a middle ground would be perfect ideally.


I just wanted to pop back and concur with others that my signal isn’t right since changing.

I hope apple address it soon!!

Ahem.. downsized rather than downgraded

Not significant issues here.. I’m trying not to pay attention yet to these as more I read the more I’ll start nitpicking.

Speed test this morning is in

 

[Jasonufc]

Hi,
Just to let people know I got charged my monthly payment for my iPhone 8+ today, despite being on the IUP and giving the phone back to Apple on Friday. I haven’t received an email from Barclays confirming the end of that loan so I will contact them today. Might be worth others checking to see if they haven’t had an extra £43.95 taken from their bank accounts!

 

[Furzul]

We’re i live there is no difference between the X and the Xs. It does not matter which phone you use Samsung ,Apple or any other there is very little signal.If I go into the nearest town (Derby) the signal is usually 5 bars. The same with the networks. Thank the lord for Wi-fi calling.

 

[sparkie1984]

Ahem.. downsized rather than downgraded

Not significant issues here.. I’m trying not to pay attention yet to these as more I read the more I’ll start nitpicking.

Speed test this morning is in

Mine is:

 

[Jaymd1970]

Placed pre-order online for store pick-up last Friday and have just had a notification that I have gone over my credit limit due to apple charging twice.
I paid in store total of £4076 for 3 iPhones and 1 Apple Watch and apple have just charged me for the transactions all again.
Been on to card provider but they said they have to get to team to look at the transactions and seen out a claim form,which doesn’t look like a quick solution.
Has anyone else been charged twice?

 

[Jinjin]

Hi,
Just to let people know I got charged my monthly payment for my iPhone 8+ today, despite being on the IUP and giving the phone back to Apple on Friday. I haven’t received an email from Barclays confirming the end of that loan so I will contact them today. Might be worth others checking to see if they haven’t had an extra £43.95 taken from their bank accounts!

Probably taken a few days for the money to clear from apple to Barclays. It will just end up being in credit by your monthly amount and they’ll refund you. Annoying though

 

[JamesHP]

Hi,
Just to let people know I got charged my monthly payment for my iPhone 8+ today, despite being on the IUP and giving the phone back to Apple on Friday. I haven’t received an email from Barclays confirming the end of that loan so I will contact them today. Might be worth others checking to see if they haven’t had an extra £43.95 taken from their bank accounts!

Same thing has happened to me!

 

[mrandyyu]

Cou

There is definitely some sort of issue where people are being rejected from the iUP who are either already on the programme or have previously been on the programme and paid off their loan early to start again. I'm almost sure it has something to do with Barclays not allowing more than one iUP loan per person. I paid off my loan early last year then went to re-apply (never missed a payment, had a perfect credit score) and got refused, and I think what happened was their system hadn't fully updated to show I had paid my original loan off. This year I got accepted with no problems at all.

Of course I could be totally wrong, but a lot of people I'm seeing that got rejected are ones that have tried to re-join or take out a second loan.

Could be some truth to this.

I paid off my Upgrade Programme loan and received written confirmation in the post about a week before the XS launched. Was accepted on iPhone Payments within seconds of application in store. No other changes between this year and last, otherwise.

 

[Gimmi]

Same thing has happened to me!

This happened to me last year. Handed back 7+ but it was too close to the date of the 12th DD for it to be cancelled. No refund but will ask Barclays about it.

And it’s exactly the point I made in an earlier post: upgrade eligibility is after 11 IUP payments but the 12th DD will still go out.

So this year I followed Jinjin’s example, kept old iPhone to sell myself.

 

[Dino F]

I've just checked my bank account and Barclays have blimmi charged me today £43.95 which is the old figure for my iPhone 8 Plus on my previous IUP??????

This is even though I received an email from Apple on the 21st Sept stating that by handing in my 8 Plus has paid off the outstanding £395 on my account?! They are blimmin crooks..........

 

[CD3660]

They are blimmin crooks..........

They are definitely greedy but I don’t think they can be described as crooks just yet. However, some might say that their prices in the UK are daylight robbery!

*cough* Just off to the Apple Store to pick up an Apple Watch charging stand. £75!!!

Blimmin crooks!