...ok, panic over!!!
Just called them and it seems because the new loan was taken out on the 21st for the XS, and everything happened over the weekend, the systems couldn't process the 8+ £395 pay off hence the extra payment today for £43.95.
They also stated that a refund has already been processed and I should get it back before the end of this week.
[doublepost=1537864107][/doublepost]A couple of iPhone XS questions though.....
1. Every morning when I turn my XS on, I get the message on the screen about having to enter my passcode before FAec ID can work. Does this happen every time I turn the phone off and then back on?
2. I have my 'Do Not Disturb' set for 9pm to 7am every day. Everytime this activates, I get the message on the screen saying something like 'Calls and texts will be silenced 7am tomorrow' or something like that. I'm getting this EVERY single time this activates? I already know what 'Do Not Disturb' does - why am I getting this message all the time (I never got it on my 8+ despite using the same do not disturb times)?