...ok, panic over!!!
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Just called them and it seems because the new loan was taken out on the 21st for the XS, and everything happened over the weekend, the systems couldn't process the 8+ £395 pay off hence the extra payment today for £43.95.
They also stated that a refund has already been processed and I should get it back before the end of this week.
[doublepost=1537864107][/doublepost]A couple of iPhone XS questions though.....
1. Every morning when I turn my XS on, I get the message on the screen about having to enter my passcode before FAec ID can work. Does this happen every time I turn the phone off and then back on?
2. I have my 'Do Not Disturb' set for 9pm to 7am every day. Everytime this activates, I get the message on the screen saying something like 'Calls and texts will be silenced 7am tomorrow' or something like that. I'm getting this EVERY single time this activates? I already know what 'Do Not Disturb' does - why am I getting this message all the time (I never got it on my 8+ despite using the same do not disturb times)?