Just had mine delivered by DHL. Unfortunately despite following the instructions for sizing carefully my solo loop is too big. Time to start the return process for the strap ?
Cool. Always useful to know. ThanksHi all, just an update. Due to Apple taking too long to deliver I bought one from Amazon and it came the next day. Finally today my original order came from Apple which I refused at the door.
For anyone wondering how this process works. I got an email 10 minutes later from DHL to acknowledge that it has been refused at the door and would be returned. I went on to Apple chat and they advised the refund will now be processed (didn't need to do the Apple chat bit but wanted to as a double confirmation and downloaded the chat transcript at the end).
Much easier than accepting the delivery and having to process the return yourself in your own time.
Thats terrible. First thing Apple should do is send you an express replacement and request that DHL send your missing order back to them.Ordered mine as soon as they were available on launch day, got the shipped notification on the 18th and it has sat in the Eindhoven ether ever since. Had a delivery date of last Friday from Apple but DHL still had it as awaiting to arrive to them. Apple confirmed all was ok but a slight delay and it would be delivered today. Still no tracking update so spoke to Apple today who said DHL have had the watch since the 18th (if you believe that) and no one knows where it is or when it will arrive. They are investigating but warned it would be 48 hours (at the earliest) before I heard anything ☹ This will be my first Apple Watch so the experience is not off to the best start. Fingers crossed for some movement soon
Been following this thread for a while, brilliant seeing everyone getting their new watches!
Anyone ordered from EE? Seems to be a bit of a joke... pre-ordered a 44MM Graphite SS as soon as EE had them available, still not had any despatch notification. Have contacted them a couple of times, was told it would be last Monday then told it would be last Wednesday/Thursday... don't really have the patience to give them a shout again
Was your expected delivery date the 29th of September?Text received from DHL saying express delivery due tomorrow, online tracking still not updated so fingers crossed the text is accurate ????
It was the 25th and then that changed to arriving soon at the end of the 25th after it wasn’t delivered. Still no update on tracking just says waiting to receive itemWas your expected delivery date the 29th of September?
Yeah on my fifth day as wellGood to see a lot of deliveries happening!
My partner has just had her 40mm Product Red delivered, scheduled date. She had a bit of a scare as it went on hold earlier in the day. I suggested she badger them and it seemed to do the trick. Turned up almost past our bedtime at 19.45!
The driver said he’s way behind on deliveries and still had a few left for today.
I’m on day 5 of ‘Shipment information received’. Could’ve walked to Amsterdam and picked it up myself by now!
Are you with DHL. The tracking gives you absolutely nothing with DHLIt was the 25th and then that changed to arriving soon at the end of the 25th after it wasn’t delivered. Still no update on tracking just says waiting to receive item