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Up to date validation-- How long?

voidpresence

voidpresence

macrumors member
Jul 18, 2012
40
0
east coast, USA
52 hours of wait, nothing besides an ad from Apple for the MBP that I already have and ML that i'm waiting to upgrade to :(

last night I did contact support and they just told me I was confirmed (which is some sort of piece of mind) and it should get to me within 48 hours ...from last night...ARGHHH
 
K

kcamfork

Suspended
Oct 7, 2011
258
247
agedge said:
We need a competition on who waits the longest.. (not including the pre release window)


I reckon they'll probably send mine at 71:59:27sec...
Click to expand...

With my luck, I bet I'll beat you at 71:59:58 seconds, but I won't quite win, because somebody will get theirs at 71:59:59 seconds! :eek:
 
dbyway

dbyway

macrumors member
Jun 26, 2012
87
0
Utah
I just talked to an Apple rep and he said if it hasn't come in by 8 o'clock Pacific time to call back... if calling does anything why can't they just help me now? I don't see how calling again could help if it isn't helping me now.
 
U

undies1993

macrumors 6502a
Mar 10, 2011
842
6
Ann Arbor, Michigan
terrymaz said:
48 here and still nothing. Hoping i get it by this evening. :cool:
Click to expand...

Hope I get mine before I go to work this evening to at least get the download started.

----------
kcamfork said:
They sent you my code?!?! :(

EDIT:

Apparently I am not adept at quoting articles on MacRumors. Maybe, just maybe, since I am prone to making terrible mistakes, Apple will hire me for the 10.9 Up-To-Date program. :)
Click to expand...

Lol...
 
J

j.benj

macrumors member
Jun 13, 2012
86
0
I just submitted a second request via the online form and it didn't tell me that my serial # had already been claimed?? Could be something awry in the works over there since it's been 49 hours since my initial submission.

Bizarre.
 
T

TPadden

macrumors 6502a
Oct 28, 2010
771
452
I know most are scratching their head on why some are making a big deal about something that shouldn't be one; it's only $19. :eek:

I live very rurally and my only internet access is USB broadband with a 6gb monthly cap. I made arrangements for a visit to a family member to glom onto their internet for the download thinking the code would be instantly received.

Apple took care of my iTunes refund :D! I'm happy.
 
T

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
...

Guys....Get onto ExpressLane.

Thats what I did.. and i got mine.:apple:

If I knew it was THAT easy to do, i never would have been worried.
 
U

undies1993

macrumors 6502a
Mar 10, 2011
842
6
Ann Arbor, Michigan
TPadden said:
I know most are scratching their head on why some are making a big deal about something that shouldn't be one; it's only $19. :eek:

I live very rurally and my only internet access is USB broadband with a 6gb monthly cap. I made arrangements for a visit to a family member to glom onto their internet for the download thinking the code would be instantly received.

Apple took care of my iTunes refund :D! I'm happy.
Click to expand...

The $20 isn't the point. The point is that Apple is doing a terrible job with this.

----------
Tech198 said:
Guys....Get get onto ExpressLane.

Thats what I did.. and i got mine.:apple:
Click to expand...

How?
 
Levendis

Levendis

macrumors member
Oct 7, 2007
51
1
What I don't understand is why Apple or even someone within Apple (i.e. Tim Cooks), make an official statement of apology and then follow through saying we have a choice of purchasing/downloading Mountain Lion and getting credited for it or they say to wait for a certain period of time... I know people have called and gone to a Apple Store and were told to wait 48-72 hours but this is quite ridiculous.

I submitted my up-to-date thing less than 2 hours ago... I'm not expecting anything or anytime soon but I thought it would be good to just "get in line" and wait.

prp91 said:
Having a real crappy experience thus far as a new Apple customer. Waited way too long for my Macbook to ship, arrived with a half-baked OS and now up to 50 odd hours of wait time for them to even acknowledge I have sent in a code and that they are processing it. Just force re-submitted the request and shall see what happens now. Apple really doesn't give two turds about their customers it seems.
Click to expand...
 
dbyway

dbyway

macrumors member
Jun 26, 2012
87
0
Utah
TPadden said:
I know most are scratching their head on why some are making a big deal about something that shouldn't be one; it's only $19. :eek:

I live very rurally and my only internet access is USB broadband with a 6gb monthly cap. I made arrangements for a visit to a family member to glom onto their internet for the download thinking the code would be instantly received.

Apple took care of my iTunes refund :D! I'm happy.
Click to expand...

Yeah but people need to understand that it's $19 we shouldn't have to spend at all because we already bought it with our new computers. I HATE wasting money more than anything. "A penny saved is a penny earned."
 
E

ElVatoRaro

macrumors newbie
Jul 27, 2012
3
0
Got two emails from apple about a pdf or something, but i still havent received the "Get Mountain Lion" mail, what the hell :mad:...... oh wait.

I made my first claim 48 hours ago and a second about 14, the reference number that came with the pdf was the one of the second claim so it would appear i waited 34 hours in vain.... my advice is to keep pushing that up-to-date site until you get the message saying that your serial number is already registered.
 
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