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Do you plan on ordering the new iPhone 13 (2021) this September?

  • Yes

    Votes: 1,180 80.1%
  • No

    Votes: 178 12.1%
  • Not sure/Maybe

    Votes: 116 7.9%

  • Total voters
    1,474

IAMGROOT

macrumors regular
Oct 28, 2014
130
253
Brooklyn
Yep same boat, same tracking completed in China but no movement shown after that. Heck my trade in box is shipping via UPS not FedEx and it has tracking all through UPS system and arrives tomorrow. If tracking is working for that why is not our phone tracking working for at least Louisville (with customs, departure, arrival) and then locally for our local UPS which should show it is here, loaded on truck, soon out for delivery. I am retired but I have things to do like pick up grandson M-W from school, meaning wife has to stay here and she is a retired but now substitute TA at local schools — not that she works regular but would have done some but has to be here while I get grandson. What good is UPS with this kind of crap it should be updated already if not here that dates have slipped and they do not know but that would look bad for them, would piss apple off let alone us.
I still don’t have any info on my trade in box.. it’ll be a shame if I got the trade in box before I got the iPhone.. I hope it gets here before the weekend. ??
 

rjjacobson

macrumors G3
Sep 12, 2014
8,529
26,056
For those of you who are getting shipping now (some of us who were in next batch of 10/6 to 10/11 especially) it says it shipped on the 25th but stuck at leaving/left/on way from China since Saturday morning — and for whom it says delivery today I found this info just now. After Apple getting things out in time (mostly) for 9/24 we are stuck in the same boat with other shippig from China — a big mess. Here is what I found and wrote on another forum thread

Well I was looking on google for UPS issues and I found this page about shipping problems with China. It is adjustments for shipping within and to and from China. The basics are there are delays and for the area where some of our phones came from is ZHENGZHOU roughly north central. Well scroll down and you see there is up to 6 days business days delays all due to coronavirus. First one with red circles I put the start of this in second image to show titles for columns only. Given we are past the opening day important delivery period I think we are all going to be stuck with these issues and UPS and China manufacturing and shipping. So given that it will take 6 days from north central china where ZHENGZHOU is located. That means from the 9/25 dates we see as it ready to go that will be October 1 china date/time thereabouts. Since we are one day earlier then this (September 30 our dates/times) to me this could mean that apples estimate of October 1 is going to be more accurate. I just wish I did not have to be doing due diligence to find this kind of stuff out. Be honest UPS and tell us now. Apple your reliance on just in time shipping is falling apart.


8376C21C-4D3D-40AD-BCD0-3548A3069F35.jpeg
5F56077F-A075-435E-AADC-EDD6640F477F.png
 
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Gathomblipoob

macrumors 603
Mar 18, 2009
6,141
6,677
Yep same boat, same tracking completed in China but no movement shown after that. Heck my trade in box is shipping via UPS not FedEx and it has tracking all through UPS system and arrives tomorrow. If tracking is working for that why is not our phone tracking working for at least Louisville (with customs, departure, arrival) and then locally for our local UPS which should show it is here, loaded on truck, soon out for delivery. I am retired but I have things to do like pick up grandson M-W from school, meaning wife has to stay here and she is a retired but now substitute TA at local schools — not that she works regular but would have done some but has to be here while I get grandson. What good is UPS with this kind of crap it should be updated already if not here that dates have slipped and they do not know but that would look bad for them, would piss apple off let alone us.
The tracking for our phones is a joke. Look at my tracking graphic in the post above yours. I had a launch day delivery scheduled and it shows my phone arriving at my local hub Friday morning on the 24th. But apparently it was still sitting on a trailer in Louisville waiting for its customs scan. Ridiculous.

My trade-in package arrives this afternoon.

Maybe, just maybe, my phone will get here tomorrow.

I hope you see yours soon!
 

William Gates

macrumors 6502
Oct 26, 2007
361
981
For those of you who are getting shipping now (some of us who were in next batch of 10/6 to 10/11 especially) it says it shipped on the 25th but stuck at leaving/left/on way from China since Saturday morning — and for whom it says delivery today I found this info just now. After Apple getting things out in time (mostly) for 9/24 we are stuck in the same boat with other shippig from China — a big mess. Here is what I found and wrote on another forum thread

Well I was looking on google for UPS issues and I found this page about shipping problems with China. It is adjustments for shipping within and to and from China. The basics are there are delays and for the area where some of our phones came from is ZHENGZHOU roughly north central. Well scroll down and you see there is up to 6 days business days delays all due to coronavirus. First one with red circles I put the start of this in second image to show titles for columns only. Given we are past the opening day important delivery period I think we are all going to be stuck with these issues and UPS and China manufacturing and shipping. So given that it will take 6 days from north central china where ZHENGZHOU is located. That means from the 9/25 dates we see as it ready to go that will be October 1 china date/time thereabouts. Since we are one day earlier then this (September 30 our dates/times) to me this could mean that apples estimate of October 1 is going to be more accurate. I just wish I did not have to be doing due diligence to find this kind of stuff out. Be honest UPS and tell us now. Apple your reliance on just in time shipping is falling apart.

I'm in the 10/6 to 10/11 batch (iPhone 13 Pro Max 256GB Graphite) myself. It's wild to me that they're able to move anything scale internationally right now. International shipping is such a cluster right now. Ocean and Air. I have a container of goods that I am currently waiting desperately for coming from China. It's normally 5-6 months from the time I order to the time I receive the goods. This includes ~40 days from the time it is loaded on a truck in China to the time it is delivered to my warehouse in the US. The order I'm currently waiting on I placed December 2020. It shipped from China in mid May (about a 1.5 month later than expected), arrived in Los Angeles early June. Cleared customs late June (this usually takes 2-3 days after arrival). Then SAT IN LA UNTIL SEPTEMBER. It was then put on a train to Dallas, TX where it has been for the past 2.5 weeks. Now we can't even get our freight forwarder to even respond to us.
 
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rjjacobson

macrumors G3
Sep 12, 2014
8,529
26,056
The tracking for our phones is a joke. Look at my tracking graphic in the post above yours. I had a launch day delivery scheduled and it shows my phone arriving at my local hub Friday morning on the 24th. But apparently it was still sitting on a trailer in Louisville waiting for its customs scan. Ridiculous.

My trade-in package arrives this afternoon.

Maybe, just maybe, my phone will get here tomorrow.

I hope you see yours soon!
I am back in contact with my apple person who called me after I wrote Tim Cook expressing my issues with trying ot get a phone opening day with only 5 minute delay in getting in . We have been talking and I sent her a long letter about these problems. Not sure what she will find but supposedly will dig through her connections and then get back to me on what is going on. We shall see. This waiting for a package and missed days and such is causing issues for us here as one of us has to be around and October is not best time for this hence why I was frustrated missing opening day to begin with.
 
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rjjacobson

macrumors G3
Sep 12, 2014
8,529
26,056
I'm in the 10/6 to 10/11 batch (iPhone 13 Pro Max 256GB Graphite) myself. It's wild to me that they're able to move anything scale internationally right now. International shipping is such a cluster right now. Ocean and Air. I have a container of goods that I am currently waiting desperately for coming from China. It's normally 5-6 months from the time I order to the time I receive the goods. This includes ~40 days from the time it is loaded on a truck in China to the time it is delivered to my warehouse in the US. The order I'm currently waiting on I placed December 2020. It shipped from China in mid May (about a 1.5 month later than expected), arrived in Los Angeles early June. Cleared customs late June (this usually takes 2-3 days after arrival). Then SAT IN LA UNTIL SEPTEMBER. It was then put on a train to Dallas, TX where it has been for the past 2.5 weeks. Now we can't even get our freight forwarder to even respond to us.
Wow that is insane. Seems stores keep getting more phones — except my 1TB model LOL— so some shipping occurring in apples shipping network. I suspect the pallets are now sitting in ZHENZHOU with the 6 day UPS pickup buisiness day delays for China to US shipments I found this morning. Other than 9/24 opening day deliveries getting a nw 13 for the rest of us is going to be fubar.

UPDATE from another forum thread i am on:
“Just spoke to an International UPS Representative and the packages scheduled for delivery today are delayed due to COVID, which doesn't make sense because if you look at China's COVID rates...well, I won't turn this political so I will stop there... He confirmed that the package has left China and is currently in "transit" and updates are expected today. I can only assume that everyone else's packages and deliveries will be delayed as well. What a bummer.”
 
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danpass

macrumors 68030
Jun 27, 2009
2,764
591
Glory
Concerning the UPS live map ....

I have a magsafe wallet coming and it is currently out for delivery.

Does the live map work for this item that I'm NOT actively waiting for?

WELL, YES IT CERTAINLY DOES!

WHO THE FORK CARES ABOUT THIS THING??

When I WANTED the live map to work concerning my iPhone delivery .... IT DIDN'T!


First world problems ?

lol

-
 
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Allograft

macrumors 6502
Oct 19, 2014
335
238
I’m still drooling, this 120hz is UNPUTDOWNABLE!!! Extra buttery extra smooth extra quick ??

I turned it off for 2 seconds. ?? turned it straight back on ?.
After a few days of using the phone, I must say that the screen is pretty awesome. Between the screen and battery life, these are the two best features. I think it’s going to be really fun once some of the software bugs get worked out in 15.2
 

codapr

macrumors member
Sep 18, 2016
44
29
I'm also stuck in China since last weekend. I called UPS and they said that they are "waiting" for a plane to get the phone out to the US. What a joke! they don't even know what's going on!
 

arenuister

macrumors newbie
Sep 13, 2009
6
0
Yeah well as part of the 10/6 to 10/11 group seeing same issues. It all of a sudden on evening of 9/24 showed preparing to ship, then early Saturday shipped with tracking showing it was all done ready to ship including the Chinese paperwork that occurs in the factory/airport complex. But since then NADA, tracking stuck in China, supposedly delivering today but no tracking since China. I would expect Louisville (with customs) and local UPS at least as I have seen the China through Anchorage to Louisville show later. But the Louisville to my local tracking not showing. I do. Not think it ever left China, let alone gotten here and running around their system like you are seeing. UPS has major problems if it is here in town for me today (which I doubt)
I was a part of the 9/24 group and have yet to get anything, other than the runaround by UPS. Literally just today, after requesting to have it delivered to my local UPS store so I'm not being held hostage at home anymore, they updated it saying that the request was canceled at my request. I haven't even opened my UPS app today. UPS support has gotten me nowhere, saying that I need to request it again, giving me no other details. Even my boyfriend has been able to get his phone before me.

At what point do I go to Apple and say that UPS has completely botched my delivery? lol
 

rjjacobson

macrumors G3
Sep 12, 2014
8,529
26,056
I'm also stuck in China since last weekend. I called UPS and they said that they are "waiting" for a plane to get the phone out to the US. What a joke! they don't even know what's going on!
Well someone on another thread said this

“Just spoke to an International UPS Representative and the packages scheduled for delivery today are delayed due to COVID, which doesn't make sense because if you look at China's COVID rates...well, I won't turn this political so I will stop there... He confirmed that the package has left China and is currently in "transit" and updates are expected today. I can only assume that everyone else's packages and deliveries will be delayed as well. What a bummer.”
 

jphall

macrumors 6502
Jul 18, 2002
415
601
…these are the two best features.


Mine 13 Pro Max is in the Oct 6-11 gang, but my wife let me set up on her launch day 13 Pro Max and the camera is probably my favorite feature. Set the camera at 3x and move in close to see an amazingly small object to fill the entire screen!

I have not had it long enough to judge the battery, and recent iPhone screens have been so awesome already that it hasn’t jumped out at me, though the smoothness of motion is very nice.
 

rjjacobson

macrumors G3
Sep 12, 2014
8,529
26,056
I was a part of the 9/24 group and have yet to get anything, other than the runaround by UPS. Literally just today, after requesting to have it delivered to my local UPS store so I'm not being held hostage at home anymore, they updated it saying that the request was canceled at my request. I haven't even opened my UPS app today. UPS support has gotten me nowhere, saying that I need to request it again, giving me no other details. Even my boyfriend has been able to get his phone before me.

At what point do I go to Apple and say that UPS has completely botched my delivery? lol
Well as part of the 10/6 to 10/11 group who got preparing to ship evening of 9/24 and shipped with all emails from Apple (Applecare, invoice and loan started ect) early 9/25 our phones stuck also at in transit from china since that time. On a group forum thread on our date window one of the folks who has seen exact tracking information he said this:

“Just spoke to an International UPS Representative and the packages scheduled for delivery today are delayed due to COVID, which doesn't make sense because if you look at China's COVID rates...well, I won't turn this political so I will stop there... He confirmed that the package has left China and is currently in "transit" and updates are expected today. I can only assume that everyone else's packages and deliveries will be delayed as well. What a bummer.”
 
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Allograft

macrumors 6502
Oct 19, 2014
335
238
Yeah, I found out about four years about their guarantees of delivery times mean nothing. It’s apparent to everything is at the buyer’s peril, sadly.
 

sydia21

macrumors 6502
Jul 1, 2010
315
139
Washington, DC
I am in the same boat as most of you told Apple to cancel the order- they have marked my phone as lost in transit- and reset my upgrade so I can try in store. This has gotten beyond ridiculous how many hours I’ve dedicated to this since Friday.
 

wgaller

macrumors 6502
Oct 21, 2012
434
501
I am in the same boat as most of you told Apple to cancel the order- they have marked my phone as lost in transit- and reset my upgrade so I can try in store. This has gotten beyond ridiculous how many hours I’ve dedicated to this since Friday.
So you think it’s logical that of all the millions of phones that Apple shipped through UPS that maybe a few get delayed/lost. Nothing is perfect.
 

sydia21

macrumors 6502
Jul 1, 2010
315
139
Washington, DC
So you think it’s logical that of all the millions of phones that Apple shipped through UPS that maybe a few get delayed/lost. Nothing is perfect.
I think you meant illogical but that isn't even what my issue is about. Of course items get lost in shipping but it shouldn't take hours of calls to Apple/ UPS for them to finally tell me that. It also shouldn't take a MONTH to get a replacement phone when my original order was lost/ misplaced- I got up early and placed my order for a 9/24 delivery- that is what I expect or something close to it.

Furthermore, this whole process has locked my line and I cant even get a new phone- even if I pay outright in full as AT&T is still showing this phone locked on my line. Now that is illogical.
 

naturalstar

macrumors demi-goddess
Mar 9, 2012
2,858
5,836
Turn off 120hz, scroll through the macrumors website, then turn it back on and do the same, you’ll definitely see a difference, your eyes will thank you as well.

I actually like the fast scrolling. I’m not trying to read while scrolling, so for me, the slowdown is unwanted.

That said, I guess I’m getting used to it fairly quickly. It’s not smooth to me, though, just slower.

I’m more thankful for the brighter screen more than anything else. I noticed that difference from the 12PM immediately.
 

naturalstar

macrumors demi-goddess
Mar 9, 2012
2,858
5,836
Carlisle, PA. (0.20lb, which is simply weight of empty cardboard box and a piece of paper)

The trade in kit came 5pm Sat. via UPS. I was little shocked they came that late on Weekends.
But I already traded my old phone in Fri. night. Brief wait in line, but glad I got the money refunded back to my card.

I've seen some nightmare'ish stories of actually mailing this back, no thanks.

View attachment 1850541

Just dropped mine off. $790 + tax difference back to my card. I waited only because I wanted to be sure I was happy with the 13PM.

I still don’t have a trade-in shipping notice. Nope. Not playing with this credit when it takes all of 10 minutes to get it done.
 

DaRaider65

macrumors 6502
Sep 13, 2015
317
733
Lubbock, TX
Just dropped mine off. $790 + tax difference back to my card. I waited only because I wanted to be sure I was happy with the 13PM.

I still don’t have a trade-in shipping notice. Nope. Not playing with this credit when it takes all of 10 minutes to get it done.

dont blame ya for not waiting.
I got 13PM Friday and sent back the 12PM with the trade in kit that I got that day as well and put it in a UPS Dropbox, and it was delivered to Apple today.
 

CaptMarvel

macrumors 68000
Sep 20, 2014
1,738
2,145
North Carolina
Just dropped mine off. $790 + tax difference back to my card. I waited only because I wanted to be sure I was happy with the 13PM.

I still don’t have a trade-in shipping notice. Nope. Not playing with this credit when it takes all of 10 minutes to get it done.

Interesting, so even though you had a mail in kit sent to you, you were still able to take it to the Apple Store to receive your credit? Was this for a carrier trade-in/new installment or outright purchase?
 
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Gathomblipoob

macrumors 603
Mar 18, 2009
6,141
6,677
Update to my iPhone 13 odyssey (not that anyone really cares, but it's therapeutic for me 😁).

I got an update from UPS a little after midnight that my package had cleared customs and had been cleared by a government agency. Other than that, I had no clear idea now if my phone was in Louisville or ZhengZhou.

I called UPS International Shipping a while ago and spoke to rep there. He checked on it and said that there had been some sort of "miscommunication" in Louisville with some of the packages, but that my phone had been cleared and would soon be departing Louisville.

I asked him why the tracking had previously shown my phone to be at my local hub last Friday and he said that my package had been "logically" scanned, not "physically" scanned. Hoo boy.

He said hopefully tomorrow, but maybe Thursday.

 
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