I still don’t have any info on my trade in box.. it’ll be a shame if I got the trade in box before I got the iPhone.. I hope it gets here before the weekend. 🤞🏻
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 13 📱 🇺🇸 (USA) (Apple.com) iPhone 13/Pro/Max/Mini US Pre-orders, Orders, and Delivery Status Thread (2021) 🇺🇸 🌎
- Thread starter TheYayAreaLiving 🎗️
- WikiPost WikiPost
- Start date
- Sort by reaction score
- Status
For those of you who are getting shipping now (some of us who were in next batch of 10/6 to 10/11 especially) it says it shipped on the 25th but stuck at leaving/left/on way from China since Saturday morning — and for whom it says delivery today I found this info just now. After Apple getting things out in time (mostly) for 9/24 we are stuck in the same boat with other shippig from China — a big mess. Here is what I found and wrote on another forum thread
Well I was looking on google for UPS issues and I found this page about shipping problems with China. It is adjustments for shipping within and to and from China. The basics are there are delays and for the area where some of our phones came from is ZHENGZHOU roughly north central. Well scroll down and you see there is up to 6 days business days delays all due to coronavirus. First one with red circles I put the start of this in second image to show titles for columns only. Given we are past the opening day important delivery period I think we are all going to be stuck with these issues and UPS and China manufacturing and shipping. So given that it will take 6 days from north central china where ZHENGZHOU is located. That means from the 9/25 dates we see as it ready to go that will be October 1 china date/time thereabouts. Since we are one day earlier then this (September 30 our dates/times) to me this could mean that apples estimate of October 1 is going to be more accurate. I just wish I did not have to be doing due diligence to find this kind of stuff out. Be honest UPS and tell us now. Apple your reliance on just in time shipping is falling apart.
Well I was looking on google for UPS issues and I found this page about shipping problems with China. It is adjustments for shipping within and to and from China. The basics are there are delays and for the area where some of our phones came from is ZHENGZHOU roughly north central. Well scroll down and you see there is up to 6 days business days delays all due to coronavirus. First one with red circles I put the start of this in second image to show titles for columns only. Given we are past the opening day important delivery period I think we are all going to be stuck with these issues and UPS and China manufacturing and shipping. So given that it will take 6 days from north central china where ZHENGZHOU is located. That means from the 9/25 dates we see as it ready to go that will be October 1 china date/time thereabouts. Since we are one day earlier then this (September 30 our dates/times) to me this could mean that apples estimate of October 1 is going to be more accurate. I just wish I did not have to be doing due diligence to find this kind of stuff out. Be honest UPS and tell us now. Apple your reliance on just in time shipping is falling apart.
Service Alerts | UPS - China Mainland
Events such as inclement weather that impact UPS service.
www.ups.com
The tracking for our phones is a joke. Look at my tracking graphic in the post above yours. I had a launch day delivery scheduled and it shows my phone arriving at my local hub Friday morning on the 24th. But apparently it was still sitting on a trailer in Louisville waiting for its customs scan. Ridiculous.
My trade-in package arrives this afternoon.
Maybe, just maybe, my phone will get here tomorrow.
I hope you see yours soon!
I'm in the 10/6 to 10/11 batch (iPhone 13 Pro Max 256GB Graphite) myself. It's wild to me that they're able to move anything scale internationally right now. International shipping is such a cluster right now. Ocean and Air. I have a container of goods that I am currently waiting desperately for coming from China. It's normally 5-6 months from the time I order to the time I receive the goods. This includes ~40 days from the time it is loaded on a truck in China to the time it is delivered to my warehouse in the US. The order I'm currently waiting on I placed December 2020. It shipped from China in mid May (about a 1.5 month later than expected), arrived in Los Angeles early June. Cleared customs late June (this usually takes 2-3 days after arrival). Then SAT IN LA UNTIL SEPTEMBER. It was then put on a train to Dallas, TX where it has been for the past 2.5 weeks. Now we can't even get our freight forwarder to even respond to us.
I am back in contact with my apple person who called me after I wrote Tim Cook expressing my issues with trying ot get a phone opening day with only 5 minute delay in getting in . We have been talking and I sent her a long letter about these problems. Not sure what she will find but supposedly will dig through her connections and then get back to me on what is going on. We shall see. This waiting for a package and missed days and such is causing issues for us here as one of us has to be around and October is not best time for this hence why I was frustrated missing opening day to begin with.
Wow that is insane. Seems stores keep getting more phones — except my 1TB model LOL— so some shipping occurring in apples shipping network. I suspect the pallets are now sitting in ZHENZHOU with the 6 day UPS pickup buisiness day delays for China to US shipments I found this morning. Other than 9/24 opening day deliveries getting a nw 13 for the rest of us is going to be fubar.
UPDATE from another forum thread i am on:
“Just spoke to an International UPS Representative and the packages scheduled for delivery today are delayed due to COVID, which doesn't make sense because if you look at China's COVID rates...well, I won't turn this political so I will stop there... He confirmed that the package has left China and is currently in "transit" and updates are expected today. I can only assume that everyone else's packages and deliveries will be delayed as well. What a bummer.”
Last edited:
Concerning the UPS live map ....
I have a magsafe wallet coming and it is currently out for delivery.
Does the live map work for this item that I'm NOT actively waiting for?
WELL, YES IT CERTAINLY DOES!
WHO THE FORK CARES ABOUT THIS THING??
When I WANTED the live map to work concerning my iPhone delivery .... IT DIDN'T!
First world problems 🙃
lol
-
I have a magsafe wallet coming and it is currently out for delivery.
Does the live map work for this item that I'm NOT actively waiting for?
WELL, YES IT CERTAINLY DOES!
WHO THE FORK CARES ABOUT THIS THING??
When I WANTED the live map to work concerning my iPhone delivery .... IT DIDN'T!
First world problems 🙃
lol
-
After a few days of using the phone, I must say that the screen is pretty awesome. Between the screen and battery life, these are the two best features. I think it’s going to be really fun once some of the software bugs get worked out in 15.2
I was a part of the 9/24 group and have yet to get anything, other than the runaround by UPS. Literally just today, after requesting to have it delivered to my local UPS store so I'm not being held hostage at home anymore, they updated it saying that the request was canceled at my request. I haven't even opened my UPS app today. UPS support has gotten me nowhere, saying that I need to request it again, giving me no other details. Even my boyfriend has been able to get his phone before me.
At what point do I go to Apple and say that UPS has completely botched my delivery? lol
Well someone on another thread said this
“Just spoke to an International UPS Representative and the packages scheduled for delivery today are delayed due to COVID, which doesn't make sense because if you look at China's COVID rates...well, I won't turn this political so I will stop there... He confirmed that the package has left China and is currently in "transit" and updates are expected today. I can only assume that everyone else's packages and deliveries will be delayed as well. What a bummer.”
Mine 13 Pro Max is in the Oct 6-11 gang, but my wife let me set up on her launch day 13 Pro Max and the camera is probably my favorite feature. Set the camera at 3x and move in close to see an amazingly small object to fill the entire screen!
I have not had it long enough to judge the battery, and recent iPhone screens have been so awesome already that it hasn’t jumped out at me, though the smoothness of motion is very nice.
Well as part of the 10/6 to 10/11 group who got preparing to ship evening of 9/24 and shipped with all emails from Apple (Applecare, invoice and loan started ect) early 9/25 our phones stuck also at in transit from china since that time. On a group forum thread on our date window one of the folks who has seen exact tracking information he said this:
“Just spoke to an International UPS Representative and the packages scheduled for delivery today are delayed due to COVID, which doesn't make sense because if you look at China's COVID rates...well, I won't turn this political so I will stop there... He confirmed that the package has left China and is currently in "transit" and updates are expected today. I can only assume that everyone else's packages and deliveries will be delayed as well. What a bummer.”
I am in the same boat as most of you told Apple to cancel the order- they have marked my phone as lost in transit- and reset my upgrade so I can try in store. This has gotten beyond ridiculous how many hours I’ve dedicated to this since Friday.
Damn I guess I lost 100 bucks..I can try tmobile and see if they match the offer, not sure why best buy offers it while tmobile and others dont
So you think it’s logical that of all the millions of phones that Apple shipped through UPS that maybe a few get delayed/lost. Nothing is perfect.
I think you meant illogical but that isn't even what my issue is about. Of course items get lost in shipping but it shouldn't take hours of calls to Apple/ UPS for them to finally tell me that. It also shouldn't take a MONTH to get a replacement phone when my original order was lost/ misplaced- I got up early and placed my order for a 9/24 delivery- that is what I expect or something close to it.
Furthermore, this whole process has locked my line and I cant even get a new phone- even if I pay outright in full as AT&T is still showing this phone locked on my line. Now that is illogical.
I actually like the fast scrolling. I’m not trying to read while scrolling, so for me, the slowdown is unwanted.
That said, I guess I’m getting used to it fairly quickly. It’s not smooth to me, though, just slower.
I’m more thankful for the brighter screen more than anything else. I noticed that difference from the 12PM immediately.
Just dropped mine off. $790 + tax difference back to my card. I waited only because I wanted to be sure I was happy with the 13PM.
I still don’t have a trade-in shipping notice. Nope. Not playing with this credit when it takes all of 10 minutes to get it done.
dont blame ya for not waiting.
I got 13PM Friday and sent back the 12PM with the trade in kit that I got that day as well and put it in a UPS Dropbox, and it was delivered to Apple today.
Interesting, so even though you had a mail in kit sent to you, you were still able to take it to the Apple Store to receive your credit? Was this for a carrier trade-in/new installment or outright purchase?
Update to my iPhone 13 odyssey (not that anyone really cares, but it's therapeutic for me 😁).
I got an update from UPS a little after midnight that my package had cleared customs and had been cleared by a government agency. Other than that, I had no clear idea now if my phone was in Louisville or ZhengZhou.
I called UPS International Shipping a while ago and spoke to rep there. He checked on it and said that there had been some sort of "miscommunication" in Louisville with some of the packages, but that my phone had been cleared and would soon be departing Louisville.
I asked him why the tracking had previously shown my phone to be at my local hub last Friday and he said that my package had been "logically" scanned, not "physically" scanned. Hoo boy.
He said hopefully tomorrow, but maybe Thursday.
I got an update from UPS a little after midnight that my package had cleared customs and had been cleared by a government agency. Other than that, I had no clear idea now if my phone was in Louisville or ZhengZhou.
I called UPS International Shipping a while ago and spoke to rep there. He checked on it and said that there had been some sort of "miscommunication" in Louisville with some of the packages, but that my phone had been cleared and would soon be departing Louisville.
I asked him why the tracking had previously shown my phone to be at my local hub last Friday and he said that my package had been "logically" scanned, not "physically" scanned. Hoo boy.
He said hopefully tomorrow, but maybe Thursday.
Last edited: