This year I was able to start ordering with the website about 20 min in… when I was done I still couldn’t use the app…App is always the fastest and easiest. Past 10+ years iPhone and iPad have always been relying on me. I have rarely ordered an iPhone using the website.
I was constantly switching on my phone between the Apple Store app and the website… at least after about 10 min… before that it was app only…
(But that the German Apple Store might be a reason…)