Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Other đź‡şđź‡¸ USA - Apple.com - iPhone 15/Plus/Pro/Pro Max/ US Pre-Orders, Orders, and Delivery Status Thread

Are you going to order the new iPhone 15?

  • Total voters
    1,460
My 15 Pro Max is displaying a reddish tint on the right side during specific circumstances. Namely, when I use it at night with Night Shift on. I spent 2 hours in the Apple Store where they tried to gaslight me into believing the red tint didn’t exist or was a software issue, after 2 employees confirmed they could see it. I could return or exchange the phone but they have no stock anywhere and said that because I got it on EIP, the exchange process could be complicated.
 
zonai said:
My 15 Pro Max is displaying a reddish tint on the right side during specific circumstances. Namely, when I use it at night with Night Shift on. I spent 2 hours in the Apple Store where they tried to gaslight me into believing the red tint didn’t exist or was a software issue, after 2 employees confirmed they could see it. I could return or exchange the phone but they have no stock anywhere and said that because I got it on EIP, the exchange process could be complicated.
Click to expand...
I had an issue with mine. Also I just returned it and I don’t have a phone now I’m waiting to re-order it since I’m on the iPhone upgrade program.
 
Alexrat1996 said:
Exactly what they should do like getting ticket counter hold your phone for like 5 to 10 minutes in the shopping cart before I get the next person to give enough time to get the phone.

I’ve been searching all day yesterday for the phone I had in my shopping cart but when asked for the iPhone Up programmed details phones sold out
Click to expand...
Thats how best buy does it. You put it in the bag and at checkout you have 15 minutes. That then subtracts one from their stock. I agree that apple clearly should do this
 
My order for a natural titanium 15Pro had a ship date of 10/4-9. Last night my credit card was charged and the status went to preparing to ship. Cool. I was hoping I might get it this week.

Nope. This morning the status went to shipped...yeah...but the arrival date showed 10/3. Not bad...still early. But now the arrival date is back to 10/4-9 and UPS shows the package is delayed and without a delivery date.

Thought I'd post it in case others are in the same bundle.

Delay.jpeg
 
  • Like
Reactions: svish, Samantha124 and rjjacobson
Expos of 1969 said:
One that actually puts the customer first. I cannot believe the crap that people in the US put up with regarding home deliveries. Go to the store or a secure lock box rather than have some "unhappy with his lot in life" loser dropkick your package to the porch or roof or driveway and not get a signature so anyone can abscond with the package.
Click to expand...
A typical tracking including courier ph# info in many countries in Asia…
IMG_0279.jpeg
 
So I have a problem.

I got an email from apple saying my trade in kit was empty. Problem is I have not received the trade in kit to even mail it. When I track the trade in kit it shows delayed. Apple gave me a tracking number used when mailed back and it says delivered. Chat doesn’t know anything.
 
Last edited:
  • Like
  • Wow
Reactions: ColoArtist, rjjacobson and StudioMacs
Samantha124 said:
So I have a problem.

I got an email from apple saying my trade in kit was empty. Problem is I have not received the trade in kit to even mail it. When I track the trade in kit it shows delayed. Apple gave me a tracking number and it says delivered. Chat doesn’t know anything.
Click to expand...
My wife’s trade in kit arrives today from FedEx. When I check the FedEx app, she has one inbound tracking number for the trade in kit coming in, and two outbound tracking numbers have been generated the trade in kit return label going out.
 
  • Like
Reactions: bkmike6, ColoArtist and Samantha124
StudioMacs said:
My wife’s trade in kit arrives today from FedEx. When I check the FedEx app, she has one inbound tracking number for the trade in kit coming in, and two outbound tracking numbers have been generated the trade in kit return label going out.
Click to expand...
Mine arrives tomorrow from UPS. There is also a tracking number for the label inside the box that will ship via FedEx and that shows alread with message label is created
 
  • Like
Reactions: laffnvegas and Samantha124
StudioMacs said:
My wife’s trade in kit arrives today from FedEx. When I check the FedEx app, she has one inbound tracking number for the trade in kit coming in, and two outbound tracking numbers have been generated the trade in kit return label going out.
Click to expand...
After looking in the app I do see one outbound label saying delivered like Apple chat said. Wow so weird not sure what is going on.
 

Attachments

  • IMG_0136.jpeg
    IMG_0136.jpeg
    213.9 KB · Views: 37
  • IMG_0139.jpeg
    IMG_0139.jpeg
    150.3 KB · Views: 46
  • Like
Reactions: rjjacobson
Samantha124 said:
After looking in the app I do see one outbound label saying delivered like Apple chat said. Wow so weird not sure what is going on.
Click to expand...
Looks like your box is comming from UPS and the other FedEx is the label on the included shipping box like mine. I wonder about the message that they got box and empty was that spammer?
 
  • Like
Reactions: Samantha124
Samantha124 said:
After looking in the app I do see one outbound label saying delivered like Apple chat said. Wow so weird not sure what is going on.
Click to expand...
Looking closer at the two outbound tracking numbers (for duplicate trade ins), the weights are different in the shipping details. One is 1.0 pounds and the other is 0.7 pounds.

There are definitely some crossed wires on this.
 
  • Like
Reactions: Samantha124 and rjjacobson
rjjacobson said:
Looks like your box is comming from UPS and the other FedEx is the label on the included shipping box like mine. I wonder about the message that they got box and empty was that spammer?
Click to expand...
They are both FedEx for me. I talked to Apple chat and they did verify they received an empty trade in kit from me. They were not very helpful. Not sure what to do here I may contact FedEx later to see what they say the delay is exactly.
 
  • Wow
Reactions: rjjacobson
Samantha124 said:
They are both FedEx for me. I talked to Apple chat and they did verify they received an empty trade in kit from me. They were not very helpful. Not sure what to do here I may contact FedEx later to see what they say the delay is exactly.
Click to expand...
That is weird I usually get box either from UPS or FedEx (Fedex more often) but this year coming from UPS.
 
  • Like
Reactions: killawat, laffnvegas and Samantha124
StudioMacs said:
Looking closer at the two outbound tracking numbers (for duplicate trade ins), the weights are different in the shipping details. One is 1.0 pounds and the other is 0.7 pounds.

There are definitely some crossed wires on this.
Click to expand...
Hmm so that is weird you got two labels outbound as well. I wonder if any others had issues with the trade in kits.
 
Samantha124 said:
Hmm so that is weird you got two labels outbound as well. I wonder if any others had issues with the trade in kits.
Click to expand...
I had in-store pickup for my phone on Friday. It was the first time I didn’t get delivery, and the in person trade in was less stressful than sending it off and hoping everything goes smoothly. In retrospect, I wish we had done that for my wife’s iPhone.
 
  • Like
Reactions: SpecB, ColoArtist and Samantha124
zorinlynx said:
Drat, nothing for pickup near me yet. My guess is South Florida is a high demand area.
Click to expand...
I know that most people recommend checking in the morning but usually stores get their deliveries either mid morning or afternoon in my experience.

When people talk about 6am it's worth noting that most employees don't get to the stores til 7am or after and there would still be work to be done to get everything into inventory. The mid day stuff will just happen as the employees work through everything.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back