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Black_Tux

macrumors newbie
Nov 2, 2021
6
7
Unfortunately, timing depends more on what config you got vs when you ordered (although the latter of course made a difference). Most people who got their orders already got one of the many base configs, not the build-to-order (BTO) configs. So it really depends on your estimated delivery date. I got a 14" M1 Pro 10/16 but with 32gb memory/1TB SSD, ordered about 30mins after it opened up, and I got a Nov 5 - 10 delivery estimate.

FWIW, based on the Pre-Order thread, most people start seeing movement about 1-1.5 weeks before their estimated delivery date. First your card usually has a pending charge, then within a day or two, it goes to "Preparing for Shipment". Then it's typically a week, roughly, until it gets delivered. Many people are getting things earlier than the originally estimated delivery date - I think you might start to see movement next week.
Ahh, thank you Sire,

This is good to know. I ordered the M1 Max with 24 Cores which im assuming is less popular than the 32 core. Hope you're right and I'll see movement next week. CC hasnt even been charged yet lol.
 
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bradl

macrumors 603
Jun 16, 2008
5,952
17,447
Ahh, thank you Sire,

This is good to know. I ordered the M1 Max with 24 Cores which im assuming is less popular than the 32 core. Hope you're right and I'll see movement next week. CC hasnt even been charged yet lol.

And thank you as well. Seeing that your Mac is BTO and your card hasn't been charged yet, I'm pulling the trigger on the one I want as well: 14" M1 Pro 10/16/16, 16GB, 2TB SSD. If their delivery dates hold up and nothing happens to it in shipment I'll have a good month to return/exchange it with the extended policy.

BL.
 

Merkava_4

macrumors 6502a
Sep 4, 2010
724
92
California
Nov 2, day 2.

Having sent pics and getting no email acknowledging receipt of pics, I called support. I was told 2-3 days for the investigation.
Support today assured me the issue was hardware related; most likely something done during shipping. Absolutely damage to box. I was bounced from support to post sales to AppleCare back to post sales.

As I was talking to one of the post sales people, the screen went black. It was on Safari, with my Apple account open. On restart, the screen is virtually black. The faintest of greys barely reveals the Apple logo.

I was able to learn they got all the photos. Seems I’m eligible for return/replace. (They send shipping label. I ship, they inspect; if approved, they replace with exact spec’d laptop, time dependent on availability. I was told by post sales I was eligible for expedited replacement through AppleCare. They send replacement immediately. I return the defective computer later. AppleCare however said no. I did purchase AppleCare. Cost me about an hour for that conversation.

Since the screen is now black, I can’t use it at all. Expedited replace/return would have given me use til I got a new one. But that is irrelevant now. They emailed me a shipping label. I Fedex’d it about an hour ago. It is on its way to Carlisle, Pa. To arrive on Thursday the 4th. I’ll get an email then on what’s next.

IF they concur; a new one, exact specs and color, will be shipped “expedited” when available.

There are other options. Return for refund. Take it to an Apple Store. I’d rather not deal with the Apple Store mandatory mask zone policies. Plus waiting for funds to be returned, etc. Also, a new purchase would show up as exactly that, with all the angst about how, when and where beginning again. On the other hand; using return/replace; processing, shipping and delivery will all be expedited.

Talking to a lead supervisor in AppleCare, she said she’s seen nothing like this ever.
Neither have I. Powermac G4, iMac core 2 duo, 17” i7 MacBook Pro, half dozen or so iPods, iPads, and iPhones. And two M1 MacBook Airs. Never an issue, except the 17” graphics (repaired by Apple out of warranty) and a spinning drive failure or two.

Everyone has been polite, helpful, and as surprised as me. Two support people assumed it was an intel MacBook Pro.

I’ll keep you all posted.
I'll probably end up with your machine when it becomes a Refurb. ?
 

dagored

macrumors 65816
Sep 18, 2007
1,445
473
Florida
Just found this thread at the top of the Stickies. Been hanging out in the MacBook Pro 14-16 ordering and status thread. I'll make it short

Ordered 5 minutes before the end of the presentation and the Store was open. Lucky me Ordered basic 14 for the wife and then ordered the basic 14 with 1TB SSD for me. Her's was shipped and arrived the 26th. Mine was slated for Nov 5-10 - 7-10 business days. Now the fun begins. I was given 11/2 then 11/4. I, however have been in ZhengZhou, China since 10/29 Six days and no movement. The dreaded, Come back tomorrow listing I have had my trade-in box since 11/1 and my card was charged 10/24. Charged, not pending. Even got my 3% back.

Apple has been called and I was told more than once, the trade-in 14 days will begin when my Pro arrives, just call. While on the phone I inquired about a refund if not here by the 9th. Just call and it will take 3 days for the investigation and 3 days to credit my card.

The funny part, I can drive 10 minutes to BB and get my combo with upgraded core, GPU and charger for $300 more, and they will take my trade. Never dealt with BB on a Mac, any pitfalls?
 

macsplusmacs

macrumors 68030
Nov 23, 2014
2,763
13,275
I would have no issues buying from Best Buy. love them. Except they do not tend to have as many configs for sale. I had to go to apple to get the config i wanted. well that and i wanted faster delivery.
 

dagored

macrumors 65816
Sep 18, 2007
1,445
473
Florida
I would have no issues buying from Best Buy. love them. Except they do not tend to have as many configs for sale. I had to go to apple to get the config i wanted. well that and i wanted faster delivery.
The Pro is there. I want to wait until Friday and then buy it if it’s still there, not many people in my area dropping $2500 on a laptop. Then calling Apple for a refund.

This waiting is maddening.
 

macsplusmacs

macrumors 68030
Nov 23, 2014
2,763
13,275
the 14" feels lighter than the youtube videos made it out to be.

I forgot about the notch till about .5 hour into downloading some apps. Then noticed it. It really is not a big thing to me.

mag safe = ❤️

The escape key is big!
 
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TimothyJohn

macrumors regular
Mar 30, 2013
179
108
Md.
Nov 2, day 2.

Having sent pics and getting no email acknowledging receipt of pics, I called support. I was told 2-3 days for the investigation.
Support today assured me the issue was hardware related; most likely something done during shipping. Absolutely damage to box. I was bounced from support to post sales to AppleCare back to post sales.

As I was talking to one of the post sales people, the screen went black. It was on Safari, with my Apple account open. On restart, the screen is virtually black. The faintest of greys barely reveals the Apple logo.

I was able to learn they got all the photos. Seems I’m eligible for return/replace. (They send shipping label. I ship, they inspect; if approved, they replace with exact spec’d laptop, time dependent on availability. I was told by post sales I was eligible for expedited replacement through AppleCare. They send replacement immediately. I return the defective computer later. AppleCare however said no. I did purchase AppleCare. Cost me about an hour for that conversation.

Since the screen is now black, I can’t use it at all. Expedited replace/return would have given me use til I got a new one. But that is irrelevant now. They emailed me a shipping label. I Fedex’d it about an hour ago. It is on its way to Carlisle, Pa. To arrive on Thursday the 4th. I’ll get an email then on what’s next.

IF they concur; a new one, exact specs and color, will be shipped “expedited” when available.

There are other options. Return for refund. Take it to an Apple Store. I’d rather not deal with the Apple Store mandatory mask zone policies. Plus waiting for funds to be returned, etc. Also, a new purchase would show up as exactly that, with all the angst about how, when and where beginning again. On the other hand; using return/replace; processing, shipping and delivery will all be expedited.

Talking to a lead supervisor in AppleCare, she said she’s seen nothing like this ever.
Neither have I. Powermac G4, iMac core 2 duo, 17” i7 MacBook Pro, half dozen or so iPods, iPads, and iPhones. And two M1 MacBook Airs. Never an issue, except the 17” graphics (repaired by Apple out of warranty) and a spinning drive failure or two.

Everyone has been polite, helpful, and as surprised as me. Two support people assumed it was an intel MacBook Pro.

I’ll keep you all posted.
Nov. 3, day 3.

Last night, after having FedEx'd it to Carlisle, Pa., at 4p per Apple; I checked my original order. Apple said that everything should soon show there. Apple also said the investigation should take 3-5 days, not 2-3 as I was originally told. Bummer. However, later on day 2, I checked the order. It showed the return, with a track shipment. It left Baltimore already. Delivery to Carlisle, Pa. by Thurs. It also showed Replacement "On Hold"! I was surprised. Later today, day 3; the returned MacBook Pro is in Newark, NJ, and listed as "on time" for delivery to Carlisle on Thurs the 4th. But the replacement is no longer "on hold"!! It is "Processing, Arrives Dec 13-Dec 20"! Apparently they began processing before having seen the defective one. THANK YOU APPLE!! In addition, Apple called me tonite to see if everything is OK. They told me that it should go quickly. The fact that it is a BTO shouldn't slow it down at all. Yes, I'm in front of the queue, and once shipped, it shouldn't take more than 3-5 days.
 

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InkedandDistilled

macrumors member
Jan 16, 2021
56
80
Nov. 3, day 3.

Last night, after having FedEx'd it to Carlisle, Pa., at 4p per Apple; I checked my original order. Apple said that everything should soon show there. Apple also said the investigation should take 3-5 days, not 2-3 as I was originally told. Bummer. However, later on day 2, I checked the order. It showed the return, with a track shipment. It left Baltimore already. Delivery to Carlisle, Pa. by Thurs. It also showed Replacement "On Hold"! I was surprised. Later today, day 3; the returned MacBook Pro is in Newark, NJ, and listed as "on time" for delivery to Carlisle on Thurs the 4th. But the replacement is no longer "on hold"!! It is "Processing, Arrives Dec 13-Dec 20"! Apparently they began processing before having seen the defective one. THANK YOU APPLE!! In addition, Apple called me tonite to see if everything is OK. They told me that it should go quickly. The fact that it is a BTO shouldn't slow it down at all. Yes, I'm in front of the queue, and once shipped, it shouldn't take more than 3-5 days.
I’m glad they’re going the extra mile to make this right!
 

TimothyJohn

macrumors regular
Mar 30, 2013
179
108
Md.
Nov. 3, day 3.

Last night, after having FedEx'd it to Carlisle, Pa., at 4p per Apple; I checked my original order. Apple said that everything should soon show there. Apple also said the investigation should take 3-5 days, not 2-3 as I was originally told. Bummer. However, later on day 2, I checked the order. It showed the return, with a track shipment. It left Baltimore already. Delivery to Carlisle, Pa. by Thurs. It also showed Replacement "On Hold"! I was surprised. Later today, day 3; the returned MacBook Pro is in Newark, NJ, and listed as "on time" for delivery to Carlisle on Thurs the 4th. But the replacement is no longer "on hold"!! It is "Processing, Arrives Dec 13-Dec 20"! Apparently they began processing before having seen the defective one. THANK YOU APPLE!! In addition, Apple called me tonite to see if everything is OK. They told me that it should go quickly. The fact that it is a BTO shouldn't slow it down at all. Yes, I'm in front of the queue, and once shipped, it shouldn't take more than 3-5 days.
Nov. 4, day 4.

Although FedEx shows it as delivered, my Apple Order does not. See photos.
The replacement is still “processing”.
Day 2 of “processing”. No further info.
I’ll keep you all posted.
 

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diruocoo

macrumors member
Apr 28, 2021
55
38
Montreal
my order went from dec 10-17 to now dec 8 -15... i guess just apple moving up the date a little? Is it possible to move up any more than that or its usually once and thats in if anything? Don't have much experience with situations like this. I usually buy in store.
 

macsplusmacs

macrumors 68030
Nov 23, 2014
2,763
13,275
I hooked up an 5K LG to it yesterday.

Sleep from wake is nice. no issues with the macbook or the external so far.

the display on the 5K is very very nice!
 
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InkedandDistilled

macrumors member
Jan 16, 2021
56
80
I hooked up an 5K LG to it yesterday.

Sleep from wake is nice. no issues with the macbook or the external so far.

the display on the 5K is very very nice!
Nice!

I've been considering adding an external monitor to my setup and am still pondering exactly what to get. I can't wait to have the MBP in my hands in three weeks!
 

macsplusmacs

macrumors 68030
Nov 23, 2014
2,763
13,275
I use an external dell 4K on my current Mac. The 5K is such better display so far in comparison.

problem is I don't want to buy another one till we find out if apple is going to make their own external ones.
 
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InkedandDistilled

macrumors member
Jan 16, 2021
56
80
I use an external dell 4K on my current Mac. The 5K is such better display so far in comparison.

problem is I don't want to buy another one till we find out if apple is going to make their own external ones.
Yeah, the LG 5K is a little aged by now, right? What I definitely do not need or want is their exorbitantly priced XDR Displays...
 
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TimothyJohn

macrumors regular
Mar 30, 2013
179
108
Md.
Nov. 4, day 4.

Although FedEx shows it as delivered, my Apple Order does not. See photos.
The replacement is still “processing”.
Day 2 of “processing”. No further info.
I’ll keep you all posted.
Nov. 5, Day 5.

My Apple Order now shows as "Received by Apple" and "Return Complete". "Your Replacement is on the Way."
The replacement is still “processing”.
It's now day 3 of “processing”, but the delivery date has changed from "Dec 13-Dec 20", to "Arrives Dec 8-Dec-15".
I ordered it the instant the store opened after the Apple Event on Monday October 18.
I’ll keep you all posted...
 

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InkedandDistilled

macrumors member
Jan 16, 2021
56
80
Nov. 5, Day 5.

My Apple Order now shows as "Received by Apple" and "Return Complete". "Your Replacement is on the Way."
The replacement is still “processing”.
It's now day 3 of “processing”, but the delivery date has changed from "Dec 13-Dec 20", to "Arrives Dec 8-Dec-15".
I ordered it the instant the store opened after the Apple Event on Monday October 18.
I’ll keep you all posted...
I do hope it's moved up the queue a bit more!
 
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InkedandDistilled

macrumors member
Jan 16, 2021
56
80
We have finally left the processing stage (order was placed on Event day, about 4 or 5 pm). Officially at "Preparing to Ship"! Still reads Nov. 17 - 24 and it includes a diclaimer I had not noticed before:

"When your order has shipped, we'll send you tracking information. Due to the impact of COVID-19 and increased demand for online shopping, we recommend visiting Track Shipment for the most up-to-date delivery information, as well as options to reschedule or hold for pickup".
 
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