I live near a Microsoft Store, which is a huge reason to buy a Surface for me in case anything goes wrong with the laptop. Walk-in repairability, not mail-in, is a must for me. As a student, that’s a huge benefit for me.Why ? the vast majority of windows laptops aren't surfaces, and used by most people in the "workplace", going for brands like dell, hp, lenovo, or even samsung, acer or whatever, I don't think there are potential issues compared to a surface.