I am still waiting for my orange Nomad case. December 12th came and went, nothing. Email sent on the 12th inquiring about when I might expect mine to ship, no reply as of yet. Not sure how they stay in business with that customer service that nonexistant. Likely the last time I will order anything from them not on Amazon.
Usually, they will answer in a couple of days. Nomad has definitely gone downhill as of lately. Almost everything they sell, they do not have in stock and the waiting time is unbelievable. If their sport bands, cases ETC are such hot selling items why not produce a ton of them and have a little stock on hand to ship.
Also, they ship everything in thin plastic black bags with no padding or protection and almost everything arrives with damaged packaging. When I pay top dollar for an item, I don't expect to receive stuff with damaged, beat-up packaging.
They do make a decent product, but it seems like they want to collect your money first before actually producing the items.