I don’t know if the one I received was defective, but I immediately returned it after seeing a faint MagSafe ring on the back (I ordered the black version).
I returned mine. The fit was uneven, particularly around the front screen protection. It didn’t even go over the screen in some spots. I never had a problem with their cases in the past. Used them for the 7, X, XS, and 11 Pro. Got a Caudabe Synthesis on the way to fill that gap.
Okay. No gripmonk for me then! Thanks.