He said they do a crazy amount of testing on the case and go thru a numerous design changes until it’s perfect in thier eyes. He also touted they bend over backwards to back customers whom buy the case and have issues. I always have multiple cases as I travel to some insane parts of the world. Example being with my iPhone X when I go to Africa I use the Element case that has metal sides with a carbon fiber middle. I’m waiting on my Element Illusion case I’ll use for traveling and I’ll rock the Apple leather case around the house or town. I also have UAG Monarch if I get paranoid lol so not putting all my eggs in the Apple leather basket but after the show and tell he gave me I can see there could be something to his claim with the raised lips on the front and back camera and the fact they’re standing behind thier case with the warranty. I also have the Apple Care+ lost and theft coverage so I guess we’ll find out one way or another
Ps: I go back for work next week I’ll stop back over and run what he told me past the store reps and give you all a report back to continue the investigation! Stay tuned lol
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If you go by an Apple store today tell them that story I posted please and see what kind of intel you get? I’m going by a store in Colorado today to trade in my series 2 and series 3 watches for gift cards and I’ll do the same I’ll let you know

let’s say it’s a sham.. another person posted here about dropping thier X at 6 feet and it survived! There could be something to this in a pill commercial kinda way! Regardless I love I can use my Max one handed with the case and it feels really nice lol good luck keep me posted