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iPad Air Who DOESN’T have backlight bleed on new Air?
- Thread starter wetrollerskate
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Uh... there's a burn-in outline of a person in the image on the left (you can see it on the right a little). That's obviously defective!
(sarcasm
). Happy Monday! That screen looks good to me!
How would you guys/gals suggest to properly check for light bleeding? Dark photo at max brightness is what I can deduce from skimming through this thread. Is that right?
^ if you want to properly check for it
I should definitely return it then?Uh... there's a burn-in outline of a person in the image on the left (you can see it on the right a little). That's obviously defective!
(sarcasm
That screen looks good to me!
It depends on what you mean by backlight bleed. You need OLED to get true blacks in low ambient lighting. You don’t need OLED to get uniform blacks. My iPad mini 4 and my iPhone SE1 have zero backlight bleed in the latter sense.
Or maybe it's a design reality? If you have seen it 4 out of 4 iPads I don't think its a quality issue but as has already been said the only screen that won't have some bleed is an OLED screen. Just a fact. If Apple could have done better, they would have.
Put it another way. I hate driving my wife's new SUV. Compared to my Sedan it is a pig. Corners wide. Poor acceleration. And it cost enough it should be doing better. So I made her return it 4 times to find a faster one. Still no faster. Going to keep returning it until I do.
I know this doesn't fit the narrative that the laws of physics should be ignored when inconvenient, but if you had to return something 4 times for the same reason, you are costing all of us now. Returns are free to you, but not the system. So don't think you are doing us a favor.
He’s not costing you or anyone else here. He’s costing a multi-trillion dollar company who has enough stock to sell regardless of how many times someone returns a product.
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True, but these are the kind of expenses that are the reason why their products cost so much. Apple's not a charity. Nothing that they offer for "free" is actually free, even exchanges. We pay for them with every product/service we buy.
Nope. Not buying it. It is precisely this type of attitude that gives returns a bad name and why some companies, many companies, restrict them and black list some characters. Ultimately all costs are passed on to the consumer, be it tariffs with China, shipping costs, 'things included' and service (which returns fall under). You can keep rationalizing your pursuit of the holy grail, the perfect device, doesn't mean it exists or is true. And the pursuit costs those of us that are reasonable.
They’re the ones who allow for these returns and it’s a marketing technique to raise confidence in their products. It’s one of the things they’re famous for and they‘re not going to get rid of it anytime soon. Even if no one returned their products it’ll still be bloody expensive Lol
Apple will take your money regardless and they will continue to sell them at a high price.
I want the OP to stop returning for his own sanity, but people defending a trillion dollar company saying THEY’RE at a loss from someone returning a device is just stupid.
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There is designed to specifications and then there is 'free of problems.' 1) When a new device does not live up to its own specifications, that's a failure in quality and the consumer has the right to return or have fixed. 2) When a new device does not live up to a consumer's arbitrary expectations that is a design issue and the consumer has the right not to purchase. 3) If a consumer tries to hold a device to standards higher than the manufacturer's, the manufacturer has the right to issue a refund but not replace to placate the consumer.
4 returns for the exact same reasons strongly suggest case two applies. That's not necessarily saying the consumer is wrong to want something better, they are just pursuing futility to want it from a device not designed to meet that desire. The logical course of action is to look for something designed better, not keep buying the same device.
Apple counts on the majority of consumers being reasonable. At the point that changes, when most people think its acceptable and their right to return something 4 times, Apple will change their policy to take away that right. Laws will vary from country to country but I dont think there is a single country that would force a manufacturer to keep replacing something until the customer is bored. All the consumer protection laws have the provision that the manufacturer can replace or refund full value at their discretion. Sure I know some people like to take advantage of the Apple Cash cow, but doesn't make it right, and doesn't mean it won't change.
I agree that OP‘s returning habit is not reasonable, and if things get out of hand Apple CAN blacklist certain customers to stop this from happening. But customers have continuously returned products for years now, and Apples not going to change their policy now because it’s so deeply ingrained in their image. This is why they have a refurbished store. Trust me they aren’t losing any money from these returns.
I’m not disagreeing with you, but the costs of facilitating the costumer service that Apple is famous for is definitely factored into their pricing. So yes, for better or worse, we do all pay for it.
And we will continue to pay for it
Thanks for deescalating. Since you agree with my main point, I won't continue to argue the cost to consumers point. On the Apple won't change point, Apple does from time to time surprise people so I wouldn't be so sure. Witness the evolution of Apple Care for example. Now its AppleCare+, costs more, delivers less, and has higher deductible. I don't think it would tarnish their image too much if they silently implemented a policy of accepting a certain number of returns from the same customer on the same item before saying 'sorry you do not like our product, here is a full refund.'
To be clear, I am NOT calling out the OP, though I do use his number of returns as my line in the sand. I don't know all his particulars so maybe this is the very rare case where that number of returns is justified. Me thinks not giving his elevating this to a crusade. But maybe. if we calculate Apple's return rate at 5%, then 4 bad ones from a random choice would be be 1 in 160,000. So I am saying there is a chance.
What was the need for your unprofessional post? Sometimes defective devices make their way to market and if someone is paying $600+ on a device, they expect high quality. Good you deleted it.
I feel your post is unneeded and pointless.
I'm not the only one pointing out that 4 returns is a bit excessive. This doesn't do any of us a favor and actually works against Apple providing a good return policy. If 4 aren't going to do it, then this is approaching abuse.
I deleted my post because I wanted to be nice. Meanwhile, abuse of Apple's return policy is not nice to any of us.
Those photos look like mine and all the other photos I’ve seen (I assume your device is flipped).
It looks fine.
I think that is acceptable. I also have some light backlight bleeding just below the volume buttons on an air 4. Not worth trying to get a replacement since you probably have to wait weeks if not months and then it could be worse.
Do your eyes see it like that? Or is this level only picked up by your camera?
Reason I ask is that cameras can try to overexpose dark backgrounds to try to bring out extra detail