That’s a scary account you’ve got there. The support couldn’t help? I don’t know this brand, is it in the US?
If you were referring to my post, Marvel is an American company, but what company is truly 'American' these days.
Their 'support' offered to sell me a 'refurbishment kit' for more than the thing cost in the beginning. Basically, as it was described, the entire 'refrigerator assembly' is removed, and a new 'unit' is inserted. So basially it's replacing everything except the walls, and door. The problem is a sensor that is stuck, but to replace it, the refrigerant has to be removed, the sensor has to be replaced, and the system 'recharged'. Probably total time to repair is about an hour-ish, but since the system doesn't have any ports in the Freon system, the system would have to be 'broken' to drain it, and ports would have to be added, and then the sensor could be replaced, yadda yadda... It would take HOURS, and there is a concern that the tubing they used is 'non-standard'. Yeah, I was pissed... What a jerk company...
PLUS how do they meet the requirements to recycle Freon on older units when they die. 'Oh, heck, why make this fixable! We will make more money by selling those suckers a new unit!' Except that I did not by a Marvel replacement. Bite me Marvel!!!