In transit. It looks as if was damaged while in transit. Not a failure of the phone, but damage caused by an external force. We're not talking about spontaneous combustion here, at least not in this case.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Wow..! Samsung is in real trouble. They should just pull note 7 now.
- Thread starter akash.nu
- Start date
- Sort by reaction score
In transit. It looks as if was damaged while in transit. Not a failure of the phone, but damage caused by an external force. We're not talking about spontaneous combustion here, at least not in this case.
Ah ok.
Apples cases of phones catching fire haven't been so isolated either.
I'm not involved in the decision making processes of a multi million dollar company (maybe you are) but I wouldn't think from my limited experience that it's not that easy just to decide to drop a handset model.
I don't have the actual Note 7 figures sold in relation to the known cases of issues with the battery to hand but from what I recall it's minimal ,but even so Samsung made the right decision to recall anyway.
[doublepost=1475999686][/doublepost]
Has that been made factual ?
I'm not so sure as we as outside spectators usually only see pictures and speculation.
Can you link to factual proof it was transit damage.
To be truthful, many cases of smoking and burning iPhones have been traced to third-party chargers.
[doublepost=1475999811][/doublepost]
That was my point. Don't blame the phone until all the facts are in. I did say "It looks as if...".
Apple's phones catching fire are isolated and wasn't down to any manufacturing defect as far as I am aware of. Do you have proof to prove your claim of them not being isolated?
Fortunately I am in a position where I do make such decisions, albeit not for a company size of Samsung but it's a decision that guides the company's future nonetheless. The result and experience is ultimately at the same level.
So hold on, did you just say that it's ok for the phones to catch fire randomly just because Samsung made a decision to recall?! Let's not forget that the replaced devices are catching fire as well. I don't think you'll feel the same way if your house burnt down because of a fire started from a phone which you randomly placed on your leather sofa or something.
Didn't you read the news coverage properly?! It was mentioned that the mishap happened during transit and we all know that the Samsung devices are catching fire randomly without any external instigation.
No I'm not saying it's ok for devices to catch fire.
Lithium batteries can unfortunately.
My opinion is what Samsung have done and are continuing to do is the way forward.
I'm not convinced Removing the model entirely would be my choice to move forward.
Of course I submit this is purely opinion and thankfully everyone's opinion isn't the same all the time.
Have a good day.
Lithium batteries can unfortunately.
My opinion is what Samsung have done and are continuing to do is the way forward.
I'm not convinced Removing the model entirely would be my choice to move forward.
Of course I submit this is purely opinion and thankfully everyone's opinion isn't the same all the time.
Have a good day.
It wasn't a personal attack. Sorry, if you felt that way. I'm just saying that the basic fact is that Samsung still don't know why the devices are catching fire, otherwise the replacement devices wouldn't have done the same thing.
It's better to take the hit this year and promote their S7 series more than keeping the device in circulation and getting hit even more as more devices blow up.
My god how many Note 7 threads are there? Just stick to one and post it there.
Feel bad for a company that copies the competition and lets the lawyers fight it out while they advance their products?
They should have stuck to their guns, waited for the iPhone 7 then copied the dual camera in the Note 7.
[doublepost=1476002419][/doublepost]
Imagine if your mum, wife, child, etc that had a Note 7 explode in their face (or any part of their body) and tell me you still think Samsung are doing enough.
Do we know if the issue is related to the lithium in the battery or some other part of the design? i.e., the device not turning off charging of the battery when its 100% or transfer of heat through some other components?
Samsung tried to cover up the Galaxy Note explosions. id say that's pretty relevant.
Last edited:
Yeah it's relevant but there are already countless threads discussing the issue. For people that aren't interested in that stuff it makes the site hard to read.
I feel bad purely from the business perspective, not for their ethics.
Last edited:
is there any evidence showing that they market share has dropped due to the bad note7 phones or affecting the sales?
if you are worried about note7, you can grab any other great samsung phone. i see alot of people in a store buying galaxys and those are also main selling devices when watching stats from operators (main selling devices).
sure samsung get hits about it, but affecting the sales so much that they need to worry about the business??
only thing they need to be worried about it is cheap asian "flagship" phones getting larger market areas day by day...
There has already been 5 explosions in China ,with the ATL batteries. Note that Samsung didn't recall note 7s in China because they are supposed to have the 'safe' batteries from ATL. Samsung published a report saying the note7 exploded in China are results from 'external heating' and didn't take any further actions. Now the replacement note 7s are starting to explode in the States, proving that battery is not the only cause. If Samsung issues another recall, they are going to get SCREWED in China. Because they recalled ALL the note 7s in the world except in China in the first round, insisting the phones are safe. And when explosions starting appearing, they basically tried to cover it up and not admitting the fault.
affecting sale? definitely, AT&T is considering halting sale. how much impact? don't know. this is not a typical technical issue that most phones have. if people keep hearing phone on fire in car, house, airplane, that put samsung reputation on the line. if you have baby or kids, having a phone that can go off anytime is the most scaring thing. airplane? that is not even funny.
the technical issue is not what scares people. it is safety issue that has the most impact.
The Note 7 is basically the S7 with an S-Pen so I fail to see why Samsung can't find the cause of these spontaneous combustions.
It's basically not. It went through a completely new manufacturing process. It's a hardware failure or could even be a design flaw for that matter.
The fact remains that Samsung actually don't know what's causing the explosions.
We’re now up to five reports of “safe” Galaxy Note 7s exploding worldwide
News reports pour in that replacement Galaxy Note 7s still aren't safe devices.
RON AMADEO - 10/9/2016, http://arstechnica.com/
News reports pour in that replacement Galaxy Note 7s still aren't safe devices.
RON AMADEO - 10/9/2016, http://arstechnica.com/
so att is considering not to sale any samsung or just note7?
bad reputation? sure.. who cares? some, mostly dont.
maybe the hysteria is there - i cant see or hear anyone jumping from the balcony here because of this.. they still buy samsung phones - samsung is among others on the list of top selling phones.
Not that Samsung has shared publicly, anyway.
i dont follow them - i just checked the info operators give, the list of best selling phones from them. apple, samsung, huawei...
If you look at the pictures of the box that the iPhone came in, it was clearly damaged in shipping. The phone was damaged before the owner even got a chance to open the box upon delivery.iPhones catch fire too.
Not too long ago I saw that an iPhone 7 had caught fire in its box while in transit. Past iPhones have caught fire too.
Apple decide to make no official statement.
My opinion with Samsung is that they should obviously continue to replace Note 7 units and then when the new 8 is released offer some kind of discount for Brand Loyalty.
Not a free Vr or case etc but a sizeable discount off the new phone.
I don't doubt that it's different, I was just being sarcastic based upon performance and specs.
AT&T halting Samsung Galaxy Note 7 sales following multiple fires with replacement phones
http://www.theverge.com/2016/10/9/13219054/att-samsung-galaxy-note-7-stop-sales#comments
http://www.theverge.com/2016/10/9/13219054/att-samsung-galaxy-note-7-stop-sales#comments
iPhones explode all the time too.
http://abc30.com/news/fresno-woman-...ed-and-caught-on-fire-in-her-bedroom/1543292/
Downgrading to an iPhone isn't an option for many because iPhone 7 has even more hardware issues, iOS 10 is still too buggy and Siri Airheaded Intelligence is useless.
fire on airplain!!! and most don't care? ok, look like you don't understand the seriousness of this issue. I have nothing else to say.
As I have said Many time Before the "Replacement Note 7's" Are Not New They are Repackaged Old Note 7's with the Same Batteries just NOT the One from the SDI facility.
Samsung Shipped Nice Black Boxes with First launch Models then Repackaged Old Note 7's in much cheaper looking Boxes
They Are Not Used, just Not Sold phones. That never went Out No Testing was Done to them Only to make sure they had batteries that were Not from SDI