If I were you I'd try to fix the creek myself. Giving up that screen wouldn't be an option for me
Either that or send it to Apple for a repair, I wouldn't get a replacement if I won the screen lottery.
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Yellow tint on Haswell rMBP 15"
- Thread starter zOlid
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If I were you I'd try to fix the creek myself. Giving up that screen wouldn't be an option for me
Either that or send it to Apple for a repair, I wouldn't get a replacement if I won the screen lottery.
If I were you I'd try to fix the creek myself. Giving up that screen wouldn't be an option for me
Either that or send it to Apple for a repair, I wouldn't get a replacement if I won the screen lottery.
Agree on this statement 100%! Creaking can be fixed later, if your screen is good stick with it!
Agree on this statement 100%! Creaking can be fixed later, if your screen is good stick with it!
That's a good advice actually. Still... ridiculous for a 2000-3000$ machine to have such a crap quality
F
Frozo.
Guest
My screen on my 15" late 2013 base model is now developing a more prominent yellow tint across the bottom of the panel, but unfortunately I can't take it in as I can't be without a laptop :/
Call Apple and ask them to send you a replacement, so that you can keep yours meanwhile?
Yes, if you sound annoyed enough on the phone, they will let you keep your current computer until the new one arrives. That's what they are doing for me.
If I were you I'd try to fix the creek myself. Giving up that screen wouldn't be an option for me
Either that or send it to Apple for a repair, I wouldn't get a replacement if I won the screen lottery.
Agree on this statement 100%! Creaking can be fixed later, if your screen is good stick with it!
Well how would I go about fixing the creaking then?
Cos I really have no idea.
Feels like the possibility is high that if they repair it the new back plate will either: not fit 100% perfectly or have the same issue. The clearance on the back plates really are minuscule, so they are probably picked out the same way as the iPhone back glass/metal clearance is. In other words they check it with high quality cameras that takes one of like 100 that is the best fit.
And if i get a replacement, that will fit even worse, or am i wrong?
The thing is if I get it repaired, I don't believe I can return it if the repair don't fix it. And I don't dare trying to remove the screws, and screwing them back again. Because its more or less impossible to do that without scratching the screws, and if they see that they will probably say I caused the creaking because I have opened the back plate.
So you see the dilemma I have?
And at the bottom of this pit of crap, is the fact that i should NOT need to repair a brand spanking new computer. The fact that they all seem to have issues is really mind boggling.
And I REALLY cant believe that it haven't got any press on the Mac sites yet. It's starting to feel like they are hiding it on Macrumors, Appleinsider, 9to5mac and so on really.
Cos these issues really deserve to be on the front page.
I laughed. All the strategies going around here for dealing with Apple.
I wonder how big this thread is going to grow until the next rMBP release; every now and then we see a new fellow pop up here with a yellow screen.
My replacement has arrived in Korea today. Certainly hope it's going to be here by Monday, even though UPS provides an estimated delivery of Wednesday. Just can't wait to see what the screen looks like. I'm also highly curious to find out what the screens look like of the people whose screens were going to be inspected personally by underpaid Chinese 'specialists' (no offence, but I'm raising serious question marks as to the possibility of this happening).
Lord Pendragon, wasn't your rMBP supposed to be delivered sometime soon?
F
Frozo.
Guest
I'll take any suggestions on being able to keep hold of my current rMBP until a replacement arrives, but in need of a computer is a priority. IIRC there's an Apple Store not far away so I may be able to pop in there and see what they say.
I highly doubt that they are actually checking specific computers before sending them out.
I asked apple about it today if they could do that so i don't get another faulty computer. And they said there was no way to do that.
They could have been telling me BS, or they didn't know that it was possible. But I think its more likely that, this is something they have just said they would do, but that its actually a normally checked computer as every other rMBP is.
It's worth a shot right? Or do you want to not try and send it to Apple for a replacement and maybe get a ****** screen?
Get some good screwdrivers like a kit off iFixit. Take it slowly and carefully and you won't scratch anything.
Here's a shot of mine.
I actually see a very faint unevenness in the backlighting (a darker vertical streak) just to the right of the middle point of the display, or near the 2/3 mark... Tint is pretty consistent from top to bottom.
Ultimately, photographing these is a bit of a joke because the sensors in our cameras and iPhones are a poor substitute for the human eye--and tend to increase contrast and make things look worse than they are.
I think the bottom line should be: if a defect is clearly visible and obvious in regular use, a return/exchange is warranted. Otherwise, I think so called "perfect" IPS displays are either a red herring or a lightning-striking-twice miracle. IPS displays are at least nominally flawed by design.
I actually see a very faint unevenness in the backlighting (a darker vertical streak) just to the right of the middle point of the display, or near the 2/3 mark... Tint is pretty consistent from top to bottom.
Ultimately, photographing these is a bit of a joke because the sensors in our cameras and iPhones are a poor substitute for the human eye--and tend to increase contrast and make things look worse than they are.
I think the bottom line should be: if a defect is clearly visible and obvious in regular use, a return/exchange is warranted. Otherwise, I think so called "perfect" IPS displays are either a red herring or a lightning-striking-twice miracle. IPS displays are at least nominally flawed by design.
Attachments
They told me twice that they would check my replacement before shipping it. What they tell you depends on many factors. I got pushed up three tiers in their support system when I called because I was yelling at them and sounded very angry. Yes, maybe they were lying to me. Or maybe they were lying to you. All I know is that the first time I called, when I wasn't yelling, they told me they absolutely could not send a replacement before I sent this one back. When I called again and was yelling, they sent a replacement first.
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Monday pupilli, monday! I hope the quasi-slave chinese labourers don't inspect my screen at the end of their 12 hour shifts.
I had something similar on my 13 2.8/16/256
Sent it back and ordered another one. If the new one isn't perfect it will go back too. And so and so on.
I'm sorry to say, but if you sent yours back expecting to get one that looks better than the photo I posted, you might be in for an uphill battle...
When did the quality of these screens get so bad? My 13" macbook pro that's 3 years old and cost way less than this new 15" has a perfectly uniform screen (or at least perfectly uniform to the eye).
I guess I am fortunate. Or should I say, my daughter is. This is a Haswell 13"/256/16/i7.
No creaks as yet, and it passed the screen test. I am assuming it is an LG screen, (from the posts there seems to be no way to tell?)
I haven't purchased the protection plan yet but will be doing so in the next couple of weeks. I am hoping this will cover any future retention problems (which I suppose I should test for as well).
My concern is, in a couple of weeks I am looking at getting a 15"/512/16/2.6 i7. I might just wait and see how this plays out I think. The other option I am looking at is buying a refurbed cMBP and grunting up the RAM, and leaving the rMBP alone for a little while till this is truly sorted. It sucks a bit because my uni offers me an amazing discount on the new MBP's.
Can anyone tell me how the 512 dGPU/ HD4000 in that handles rendering and CAD software?
No creaks as yet, and it passed the screen test. I am assuming it is an LG screen, (from the posts there seems to be no way to tell?)
I haven't purchased the protection plan yet but will be doing so in the next couple of weeks. I am hoping this will cover any future retention problems (which I suppose I should test for as well).
My concern is, in a couple of weeks I am looking at getting a 15"/512/16/2.6 i7. I might just wait and see how this plays out I think. The other option I am looking at is buying a refurbed cMBP and grunting up the RAM, and leaving the rMBP alone for a little while till this is truly sorted. It sucks a bit because my uni offers me an amazing discount on the new MBP's.
Can anyone tell me how the 512 dGPU/ HD4000 in that handles rendering and CAD software?
Well, my 2010 17" had pretty bad backlight blooming from the bottom of the screen whenever it got hot. The resulting light streaks were especially visible when watching 16:9 movies. Annoying.
But even then, it wasn't a deal breaker.
I don't mean to downplay issues others have with these displays. Some of the complaints are definitely legit, and for the others... well, ultimately, you have the right to ask for your money back if a product isn't meeting your expectations.
But I can guarantee that if you were to compare virtually ANY of these retina displays to their 1280x800 counterparts from 2003 or whatever, you'd be hard pressed to focus on the imperfections of the current crop. These displays, in comparison to those available 10 years ago, are spectacular.
So yes, you're entitled to demand perfection from these machines when you're paying a premium for them, but at some point you either have to accept the limitations of the current technology and manufacturing process, buy a Dell, or wait for something better to come along. Because the odds of getting a "perfect" display--especially when you've already sampled more than 2-3 to no avail, are infinitesimally slim.
I did the same test on a friends Haswell 15" rMBP. He has the same yellow tint on the bottom of his screen. We tried on external monitors and they had the same tint, this got us really confused. We then decided to try a 2010 MBP 15" (OS X 10.8) with the external displays and the tint was gone, the problem seems to be Mavericks or the graphic card. The 2010 MBP didn't have the tint on the internal monitor either.
I plugged my 15" in to my desktop display and there was no tint. For me at-least the tints both times have been on the notebook display.
I'd say the one you had is the same as my first unit and better than my second unit. But this is based on your image it's harder to tell from photos.
EDIT: I've taken your image and copied just the two grey bars next to each other and then used Photoshop to identify the colours (you can do this yourself of course to verify my results) and as you can see the bottom bar has a definite yellow shift. No mater where I click it's bring up oranges and yellows of varying degrees the top is much more grey and the colour representation (shown as red) changes completely every time I click, sometimes green, sometimes blue, this tells me at-least that the top is very uniform in its representation of white while the bottom bar has a predilection to yellow.
(Click to view full size)
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I'd say that this is exactly what my current screen looks like. The two I got from KRCS and then immediately returned were worse. This is all based on the photo. So, the question is whether the photo represents your screen.