You'd think this would have been fixed already, considering the high priced mac's the T2 is being stuck in, along with the fact in Sept/Oct, it'll probably be in whatever new mac's Apple releases.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
2018 MacBook Pros crashing with "Bridge OS" error
- Thread starter kryptticAZ
- Start date
- Sort by reaction score
I also believe that its a software issue. The Kernel Panic bug_type 2010 has happened to the last two MBP 2018 13" that I received. My last day to return this MBP is Tomorrow but this Kernel Panic issue stopped happening in these last 3 days. I disabled Secure Boot and FileVault. Before this, it always reboot at least once a day while I'm using it.
I guess I will settle with this MBP and I hope its not a hardware issue.
Disabling Secure Boot and FileVault isn’t a solution I’d be happy with.
My 13” was rock solid for 16 days and on the 16th it had the Bridge OS kernel panic while sleeping. I’d been doing the same things I’d been doing for the previous 2 weeks. Anyway, I talked to Apple and have a replacement coming on the 23rd. Today is day 22 with the original and I’ve not had another restart since that one on day 16. It’s hard to know what caused it. I’m using the same software and it’s connected to the same LG 4K monitor.
Like many here, I also believe it’s most likely a software thing and hope it’s resolved soon. Best case is that Apple would actually say they’ve fixed it but we know that won’t happen. I guess we’ll get an update and all just be crossing our fingers that it’s the one. That’s a pretty bad feeling after buying a 3000€ laptop.
My 13” was rock solid for 16 days and on the 16th it had the Bridge OS kernel panic while sleeping. I’d been doing the same things I’d been doing for the previous 2 weeks. Anyway, I talked to Apple and have a replacement coming on the 23rd. Today is day 22 with the original and I’ve not had another restart since that one on day 16. It’s hard to know what caused it. I’m using the same software and it’s connected to the same LG 4K monitor.
Like many here, I also believe it’s most likely a software thing and hope it’s resolved soon. Best case is that Apple would actually say they’ve fixed it but we know that won’t happen. I guess we’ll get an update and all just be crossing our fingers that it’s the one. That’s a pretty bad feeling after buying a 3000€ laptop.
I have ceased to use bluetooth peripherals and now the computer seems stable connected to a display. All input methods like mouse and keyboards go in through a USB 2.0 to USB-C hub and the crashes seems to have ceased. USB-C to DisplayPort and of course power. I guess if I start using bluetooth peripherals again, I will be suffering again...
@maflynn do you use any bluetooth peripherals? since your computer seems stable and free of the problem.
@maflynn do you use any bluetooth peripherals? since your computer seems stable and free of the problem.
For the last 11 days, I have used my AirPods and unlocked my Mac multiple times per day with my Watch and no new crash.
But I don't have any external screen or dock connected , just a drive a few times (but not when it crashed...)
I haven’t had a crash in quite a few days, but there is little doubt that the machine is not sleeping correctly.
At about 5am, the backlight of both screens came on just as if power nap were enabled, to show me a notification.
At about 5am, the backlight of both screens came on just as if power nap were enabled, to show me a notification.
I have same issue, Only the top left port showing 432w instead of 86W (for 15). I already did SMC & PRAM reset, tried latest beta of Mojave and then did clean install for High Siera, then was on call with apple support but nothing helped. Tomorrow I am going to my local apple store, hopefully they will replace it.
I also gets KP.
Just want to ask if people having KP also have charging/chime issues?
Says 87W, will try all the ports to check if I see any difference.
In the meantime I just had Apple calling me from US (I am in Europe so wasn't very much waiting on a call from Apple in the US...)
They asked a lot of questions on the circumstances so I can tell you for sure they are exploring the issue at the moment.
My MacBook Pro 15 is very stable without any bluetooth peripherals connected to it. When I dropped the Magic Trackpad and only used USB keyboard and mouse, I haven't had a single issue with the computer. Both connected to a display, connected to power or by itself.
Last edited:
I am on the contrary trying to reproduce a KP so ican send them a sysdiagnose file
But disabling Bluetooth off is a little like disabling some aspects of PowerNap. Maybe that's why it seems to be more stable.
Not at the time I called Apple the first time. My replacement unit is already waiting for me to get back from holidays
Will keep using the first one until I have setup the second anyway.
Not at the time I called Apple the first time. My replacement unit is already waiting for me to get back from holidays
They should be able to extend that period for you as well. My 14-day return ended yesterday, but because it was an advanced exchange on a CTO, they extended the return date to August 28th. I let them know that the replacement was hung up in customs and they said no problem if you need longer to migrate and set up, we can extend the return date again.
Since wiping the drive and reinstall High Sierra via internet recovery, I have yet to experience spontaneous KP, have you tried this option?
It was peculiar for the fact that only the top left thunderbolt 3 port shows this weird power rating while rest of the ports are normal displaying 60W of power.
Yes i did wiped and clean installed from internet recovery. No KP yet. But the issue with top left thunderbolt 3 port charging is still there.
As mentioned I am going to apple store tomorrow, the support person told me they might have to swap the machine.
I have custom configuration for macbook pro, that they don't carry at store
I don't know how that process will work.
Yes i did wiped and clean installed from internet recovery. No KP yet. But the issue with top left thunderbolt 3 port charging is still there.
As mentioned I am going to apple store tomorrow, the support person told me they might have to swap the machine.
I have custom configuration for macbook pro, that they don't carry at store
It probably won’t work if my experience is any indication with a CTO machine. The store could not initiate any kind of exchange, since they don’t carry that model. All they were able to do was schedule a call from sales for the next morning and sales arranged the advanced replacement exchange for me.
that's what I am hoping.
but here someone got really lucky!!
That is a gesture of good will, though likely far more the exception than the norm. Though you never know until you try
Just seen this in my twitter timeline:
https://twitter.com/bdkjones/status/1030140659729133568
I have a MBP on order and starting to wonder if I should cancel it.
P.S. Check the comments in the report
https://twitter.com/bdkjones/status/1030140659729133568
I have a MBP on order and starting to wonder if I should cancel it.
P.S. Check the comments in the report
I am returning my for a refund... It seems the only way anyone is ever going to get Apple's attention is by protesting with their $.Just seen this in my twitter timeline:
https://twitter.com/bdkjones/status/1030140659729133568
I have a MBP on order and starting to wonder if I should cancel it.
P.S. Check the comments in the report
So I wasn't looking at the proper line.. and can confirm the 432W when plugging in to the upper left USB-C...