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kid84

macrumors regular
Sep 17, 2017
230
324
If it delay , or still havent shipped yet , why yall dont go to Apple Store and get it ?

Apple Store have plenty stock everyday !!

Carrier as well !!

Buy at store and dont need to check ups or status , call ups , call apple . Hassle free
 

cbn01

macrumors newbie
Oct 20, 2014
28
16
No. I actually called UPS when my status did that to ask. They said they send the paperwork to customs ahead of time to help make the process take less time. She told me that status means the paperwork is submitted. After mine did that it still had not left China. Since then mine supposedly departed Hong Kong but that was over a day ago.


If thats the case tracking is pretty useless
 

MozMan68

macrumors 603
Jun 29, 2010
6,152
5,261
South Cackalacky
If it delay , or still havent shipped yet , why yall dont go to Apple Store and get it ?

Apple Store have plenty stock everyday !!

Carrier as well !!

Buy at store and dont need to check ups or status , call ups , call apple . Hassle free

That's simply not true though. My store hasn't had a 512gb Xs Max in any color every time I've checked. And now I'm traveling and just hoping they get their sh*t together and get it to Louisville when I'm passing through there on Tuesday.

I've arranged to pick it up there since that is the date they have been saying it would have been delivered in MI.
 

cbn01

macrumors newbie
Oct 20, 2014
28
16
If it delay , or still havent shipped yet , why yall dont go to Apple Store and get it ?

Apple Store have plenty stock everyday !!

Carrier as well !!

Buy at store and dont need to check ups or status , call ups , call apple . Hassle free

Thats the problem for all of us, it has shipped but seems to be stuck or tracking does not update.
Can’t just go pick another one up at the store now unless we want to own two IPhones
 

radwanf

macrumors newbie
Sep 20, 2018
8
0
I'm in Toronto (Mississauga to be more accurate) and last scan shows my phone is in Mount Hope, ON but it's been in customs since Saturday morning and now it's Sunday night and it's still in there with an unknown delivery date but Apple says its coming tomorrow. Should I be worried that it won't be there? It would be be pretty stupid didn't come but I'm just getting worried now. This phone was supposed to come on Friday, then on Saturday and if it doesn't come tomorrow, there has to be some sort of compensation for stuff like this. First and last time pre-ordering, should have just gotten it in store like I usually do.
 

ibcj

macrumors member
Jun 2, 2010
87
28
If it delay , or still havent shipped yet , why yall dont go to Apple Store and get it ?

Apple Store have plenty stock everyday !!

Carrier as well !!

Buy at store and dont need to check ups or status , call ups , call apple . Hassle free

It’s a four hour round trip to the Apple store.

I’ve called Apple and UPS for several days, they both offer no help whatsoever.
 

xizdun

macrumors 6502
Nov 13, 2011
282
511
This is getting ridiculous. I got my order confirmation email from Apple for the iPhone XS 256GB Silver (T-Mobile) 35 minutes after pre-orders started. I have yet to receive my iPhone.

Most people's iPhones appear to be coming via ZhengZhou/ZZ, but a few of ours have been routed via Shenzhen (China) + Chek Lap Kok (Hong Kong).

UPS status has been stuck at "Your package is in transit. We're updating plans to schedule your delivery." for quite some time, while the Apple website suggests "Arrives Mon Sep 24", which I believe to be inaccurate at this point (on Sunday, Sept 23 night).

No clue what is going on. Disappointed with Apple and UPS, to say the least.

I have a feeling Trump's trade war with/tariffs on China has something to do with this. China holding onto our iPhones a little longer in retaliation?

ups.png
 

upnorth85

macrumors 6502a
Oct 2, 2011
629
202
MN, USA
Like last year, this year too, I did not preorder. I looked up istocknow.com inventory at my local Apple stores, bought through Apple store and picked up this evening. I picked up a Xs max 64 GB Gold with a red Apple case and a screen protector installed at the Apple store itself. The camera is better than my iPhone X.
 

LLL1424

macrumors 6502a
Oct 24, 2005
522
661
Washington, D.C.
It’s a shame that this happened but hopefully Apple gets its act together next year. I was one of the lucky ones who got one on launch day at 8am from a ups cc
 

kukugege

macrumors member
Sep 18, 2014
40
1
Nor Cal
Screen Shot 2018-09-23 at 8.02.46 PM.png


so my phone suppose to deliver on 9/21 it was already at oakland
but somehow they didn't deliver instead ups send it back to Louisville
then send it to salt lake city and just returned to oakland
WTH????? so dumb.....
 

ceaguila

macrumors member
Sep 27, 2013
91
3
How do you guys see the live tracking map thing on the app? I'm guessing it's the day t's being delivered it appears?
 

kid84

macrumors regular
Sep 17, 2017
230
324
Thats the problem for all of us, it has shipped but seems to be stuck or tracking does not update.
Can’t just go pick another one up at the store now unless we want to own two IPhones

Free return and refund for the one got delay !!
 

CarolG

macrumors 6502a
Sep 14, 2013
893
1,319
Northern California
Yes, finally a Louisville scan. I’m glad that Monday delivery is still looking good! Can’t wait to have a larger phone. Love my X, but Xs max will be awesome! Congrats to all those who enter their third day with a new iPhone.
Good luck getting your phone!!! I’m like you. I loved my X but the Max is the best iPhone I’ve ever owned. Absolutely crazy about the size of the screen and no bezels. It’s worth the wait!
 

CarolG

macrumors 6502a
Sep 14, 2013
893
1,319
Northern California
UPS just updated my delivery date from Monday the 24th, to now Tuesday the 25th. In the description, it says that my package was not able to be loaded on the plane as scheduled. This whole thing with the pre-order going smoothly and then the actual delivery has been a nightmare. In years past, I have never experienced this. I know it's just an iPhone, but I pre-ordered specifically so I can get it on launch day. It's pretty bad as UPS and APPLE are both telling me to contact the other, meanwhile, there had been no explanation why this was happening in the first place. It went from Kentucky back to Hong Kong, and now stuck in Anchorage... Something screwy is going on and the Apple Specialist said there's nothing that can be done right now but wait.
Soooo sorry! I’ve never seen such mess ups in all the years of ordering iPhones. I had a couple of scares on Thursday but received my phone and watch on Friday. It could’ve been me so I really sympathize with what all of you are going through.
 

Curly Lu

macrumors regular
Sep 17, 2014
238
204
Bay Area
so my phone suppose to deliver on 9/21 it was already at oakland
but somehow they didn't deliver instead ups send it back to Louisville
then send it to salt lake city and just returned to oakland
WTH????? so dumb.....

Looks like our phones are in the same loop...

upload_2018-9-23_20-43-10.png
 

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CarolG

macrumors 6502a
Sep 14, 2013
893
1,319
Northern California
Like last year, this year too, I did not preorder. I looked up istocknow.com inventory at my local Apple stores, bought through Apple store and picked up this evening. I picked up a Xs max 64 GB Gold with a red Apple case and a screen protector installed at the Apple store itself. The camera is better than my iPhone X.
I love istocknow! I got my last two iPhones and AirPods at the apple store that way. Tempted to do what you did next time!
 
  • Like
Reactions: upnorth85 and joygo

blhoward2

macrumors 6502a
Sep 19, 2012
533
21
Thats the problem for all of us, it has shipped but seems to be stuck or tracking does not update.
Can’t just go pick another one up at the store now unless we want to own two IPhones

Not true. Apple cancelled mine on the phone and rerouted the box back to Apple.
 

manofsteel7

macrumors member
Sep 16, 2016
65
31
Just ordered my iPhone XS Max, 256 GB, Space Grey for AT&T. Had to wait until now because I had to pay my iPhone X off early since it didn't come out till November last year! (grrrr!)

Order is processing. Arrives Oct 8-15. Any guesses on whether it might show up early? Anyone else order today?
 

puck28

macrumors regular
Oct 11, 2016
108
17
Just ordered my iPhone XS Max, 256 GB, Space Grey for AT&T. Had to wait until now because I had to pay my iPhone X off early since it didn't come out till November last year! (grrrr!)

Order is processing. Arrives Oct 8-15. Any guesses on whether it might show up early? Anyone else order today?

I just ordered my XS Max Space Gray 64 GB today also with Oct 8th-15th delivery. Mine is with T-Mobile. However I did pre-order the iPhone XS Space Gray 64 GB through At&t (I am now with T-Mobile.) For the Upgrade I just made the last payment on my X as part of the IUP upgrade to the XS. I ended up returning the XS though, since I switched providers. Biggest reason I returned it is because I decided I wanted the Max version instead. Anyway the point is you could of pre-ordered on Sept 14th, as the last payment would of been made as part of the upgrade.
 
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