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docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
I would neither change banks for Apple Pay support nor the smartphone OS for "payment app support" in general.

this topic is not even close to be as important as it takes to consider these questions.
[doublepost=1526308873][/doublepost]
So which financial institutions in Germany are offering Google Pay?
comdirect in the near future :D
 
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docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
Have they issued a press release with an implementation date?
they had a "Google Pay"-section in their FAQ online for several days with many questions answered like which cards are supported etc. - quite detailed and not just some generic stuff. this is something you don't write and put it in your CMS if you are not close to a market release.
 

RobaxMan

Suspended
May 1, 2018
159
153
they had a "Google Pay"-section in their FAQ online for several days with many questions answered like which cards are supported etc. - quite detailed and not just some generic stuff. this is something you don't write and put it in your CMS if you are not close to a market release.

Yeah, I couldn't find anything for comdirect except "pages found in error" - the rest were just wishful thinking blogs.

Isn't comdirect a subsidiary of commerzbank? I'd be surprised that an online sub would offer anything before the bricks and mortar parent.
 

Stefan.

macrumors member
Apr 7, 2006
32
14
So which financial institutions in Germany are offering Google Pay?

N26 offers Google Pay in Spain, Belgium, Slovakia, and Ireland. I assume once Google Pay starts in Germany, N26 will be one of the first banks.
 

RobaxMan

Suspended
May 1, 2018
159
153
Following up on the above comment -

Goldman Sachs eyes Germany for expansion of Marcus

Goldman Sachs plans to extend its Marcus consumer bank across Europe and has picked Germany as the market to follow its imminent UK launch, the chief executive of the bank’s London-based international arm told the Financial Times

Richard Gnodde outlined the international strategy for Marcus in a wide-ranging interview where he also revealed how many staff the bank has moved from London ahead of Brexit, and warned of looming market risks — from a likely “downdraft” in private equity to the danger that Argentina’s problems herald wider problems for emerging markets.

[...]

Mr Gnodde said Goldman was on course to launch a UK savings product in June, but would wait until 2019 or later before launching UK consumer loans. Germany would be next in its global push for deposits.

The native country of the bank’s founder, Marcus Goldman, Germany has become a famously competitive consumer banking landscape, with profits hard to generate given the large market shares of state-owned and not-for-profit rivals. Some foreign groups, including ING and Santander, have nonetheless made a success of their businesses in the country.

Mr Gnodde argued that Marcus would succeed because it lacks the “legacy bricks and mortar systems and processes” that existing players have and dismissed suggestions that the peak of a credit cycle was a bad time to launch. “We’re very focused on the better end of the credit spectrum and that’s where we’ll stay,” he said.
 
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docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
More thread to online only newcomer like n26 or bunq, than regular banks with local full service dependencies.
 

docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
Nope. Exactly this kind of thinking is what will lead to the doom of the so called regular local banks in Germany eventually.
Goldman Sachs focuses on „mobile banking“, mobile only customers. These are also the target groups of N26, bunq, etc. - not the target group of Deutsche Bank, Commerzbank, Volksbanken, Raiffeisenbanken, Sparkassen, etc. etc. etc.

different business case, different target groups, different products.


As the Apple iPhone X does not compete with the Motorola Moto G, full service banks do not compete with "here's is your account, here is your card and now have fun with it but don't call us again"-offers.
 

SenileBooster

macrumors regular
Jan 31, 2018
128
118
Deutschland
Goldman Sachs focuses on „mobile banking“, mobile only customers. These are also the target groups of N26, bunq, etc. - not the target group of Deutsche Bank, Commerzbank, Volksbanken, Raiffeisenbanken, Sparkassen, etc. etc. etc.

different business case, different target groups, different products.


As the Apple iPhone X does not compete with the Motorola Moto G, full service banks do not compete with "here's is your account, here is your card and now have fun with it but don't call us again"-offers.


„Mobile first“ that’s the business case to go, then „voice first“.

They old banks may think they are to big to fail but they are not. #justmytwocents
 

docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
As I said several times, you can get the best of both worlds and don‘t have to chose.

Most people come back to „normal“ banks when they want to buy a home for their family. Do you want to discuss your real estate credit, your mortgage with an online formular or some anonymous call agent on the phone? Most people don‘t.

There is a market for low service accounts. And there is a market for full service accounts with your named personal advisor.

Choose what you need. But don‘t think everyone has the same needs in every span of his lifetime.

I chose a bank with a powerful self service and still have an advisor that knows my name and my situation, that I can meet or call at any time.
 
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MLVC

macrumors 68000
Apr 30, 2015
1,648
3,816
Maastricht, The Netherlands
Goldman Sachs focuses on „mobile banking“, mobile only customers. These are also the target groups of N26, bunq, etc. - not the target group of Deutsche Bank, Commerzbank, Volksbanken, Raiffeisenbanken, Sparkassen, etc. etc. etc.

different business case, different target groups, different products.


As the Apple iPhone X does not compete with the Motorola Moto G, full service banks do not compete with "here's is your account, here is your card and now have fun with it but don't
call us again"-offers.

Bunq has excellent customer service though
 
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BSben

macrumors 65816
May 16, 2012
1,140
625
UK
Some online online have excellent customer service some don't, the same is true for the big banks in Germany. The opening times of the big banks are telling you a lot about their customer service. If they are usually open only when you are at work, they tell you to f*** o**
 

Alanin

macrumors 6502
Feb 2, 2018
411
258
Nordhausen
Today I have seen an interview bout the Goldman Sachs start in Germany. They are going to make big trouble to the big players. They do have a whole bunch of money and their IT seems to be super modern in terms of infrastructure. and its just one big system and not a lot of smaller systems used in 'our' banks. and they doing a lot of data research on their own. not sure bout the number but I think that guy said something about 70% of Goldman Sachs employees are working in IT.

And they are very focused on easy and fast banking for everyone. and not wanting to be another rather small fintech in the App Store. They also talked about N26 and Goldman Sachs is not going into that direction alone. They do have a good mobile service, like bunq or N26. But they also going for the families wanting to buy/build a house or being the everyday bank for everyone...

I think they will bring some movement into the whole German banking sector...
 

docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
I would expect a customer friendly bank to be open on Saturdays and possibly Sundays.
Shops and Services have to be closed on sundays and this is ok.

Is your company opened on saturdays for customers? Do you work on saturdays?
 

Mr-Fly

macrumors 6502
Jan 30, 2018
396
230
Frankfurt, Germany
The question is how often they want you to come in.
My wife is at the Sparkasse and they call her in for every nonsense signature to something and she has to take some hours off work to get there.
Shops are usually open later, so that is fine to do after work, but banks usually may have one day where they open until 1800, but even that is hard to make if you have to commute.
 

docfred

macrumors 6502a
Feb 4, 2018
938
573
Germany
In the early 2000s the bank I worked at had several offices, that stayed open until 20:00. In local malls for example. This concept was shut down after two years because nobody used the opening times. If you had two customers after 18:00 on one day, it was a success.

but nevertheless... there are different products by different companies for different target groups. everybody has the possibility to choose the right product for him.
 

PR1985

macrumors 6502a
Jun 16, 2016
893
241
Germany
The question is how often they want you to come in.
My wife is at the Sparkasse and they call her in for every nonsense signature to something and she has to take some hours off work to get there.
Shops are usually open later, so that is fine to do after work, but banks usually may have one day where they open until 1800, but even that is hard to make if you have to commute.
It depends. I get some forms via email, print the last page, put my signature on it, scan it in and send it back, via email.
 
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