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Diana Prince

macrumors regular
Oct 11, 2011
105
46
Random question. Do they really require you to have the card on hand when you go to pick it up? I'm having a replacement BB card sent to me at the moment, so I don't have it. I don't recall having to have a card on me for other pickups

You don’t need to physically have the card to use card.
 
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Avenger

macrumors 6502a
Sep 20, 2007
825
186
Well, they do have this: "
There is no restocking fee if the product is unopened or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states."
So there is no restocking fee for the GPS model, correct? I didn't even notice there was one for cellular models.
 

chrisdazzo

macrumors 65816
Apr 11, 2006
1,204
1,493
Mountains
The chat reps are really laughable and I'm not sure they actually understand English. The one I talked to said both the same thing above about the manufacturer sending the inventory, and then simultaneously told me that my item was still showing get it by 9/21 and that I will have it according to the promised date. You can't say both that you have no idea when inventory will arrive, and that I'll have it today when it has yet to ship.
Yep. Hoping I get a notification that I can go pick it up today locally once the store opens. Ordered for in-store pickup yesterday when the date still said "Pick up 09/21" and my card has already been charged.

You don’t need to physically have the card to use card.
Usually they prefer you to, but if you can prove who you are otherwise (drivers license, etc.) you should be fine. I got a sour look last year when I picked up my S2 in-store without my BB card, but they don't care that much.
 

TofSanity

Cancelled
Oct 29, 2010
1,498
2,935
Just picked up my pre-order iPhone XS Max from BB. I had them check on my watch order. She saw that it was in the shipping status but no eta
 

pjacob123

macrumors member
May 11, 2015
78
36
CT
Placed my in-store pickup order at 9:45 and got the pickup confirmation at 10:57. Card has the hold on it. Going to go pick it up as soon as I'm done with work.
 
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tfigs

macrumors regular
Dec 20, 2012
112
109
I placed an in store pick up order yesterday and still no word on its arrival. BB is really screwing with us.
 

jac76

macrumors newbie
Sep 21, 2018
1
1
I ordered with Best Buy on Wednesday after pre-ordering last week with Apple. Apple delivery estimate was Oct. 12-15. Best Buy said Oct. 3rd. So I ordered with them thinking at least I would have it a week earlier and cancelled my order with Apple. Received notification this morning that the watch is ready for pick up today!
 
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chrisdazzo

macrumors 65816
Apr 11, 2006
1,204
1,493
Mountains
Called the local BB and they said there are very few Watches available per store this morning, but they're expecting additional stock later in the day and/or tomorrow. Cross your fingers, folks!
 

elsac815

macrumors newbie
Sep 21, 2018
1
1
Ordered my Apple Watch on 9/18 and selected in-store pickup on 9/21. No change in order status yet, but spoke to a BB online rep who promised it would be ready for pick up today and is typically ready between 1pm and 5pm (picking up in Dallas, TX).

FYI for those who selected in-store pickup...
 
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roland.g

macrumors 604
Apr 11, 2005
7,472
3,257
My online order from within 25 minutes of when preorders went live early am on 9/14 went from receive by 9/21 to ship by 9/21 to order received in the last few days. Today it is now charged and shipped. Tracking isn’t live. No idea if it will come today or next week.
 

Lancetx

macrumors 68000
Aug 11, 2003
1,991
619
Wow, mine arrived via FedEx at 9:30am, faster than I usually get items when I order from Apple. I have to say that I'm very happy with Best Buy getting it to me early on launch day. I hope all of the others having issues get theirs soon as well.
 

Wildgift

macrumors 6502
Sep 21, 2007
426
20
MAN, I'm annoyed. My 40mm Aluminum had said shipping today. Now, it says "in progress". WHT does that even mean?
 

wfischer

macrumors newbie
Jun 27, 2018
8
2
Wisconsin
Got my S3 all packed up for ebay this morning and... still "in progress" at Best Buy. Supposed to be available for pickup today at the local store. Grrrrrrr.
 
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gamester990

macrumors newbie
Sep 20, 2018
7
6
Best Buy chat pissing me off. Telling me there is a warehouse shipment delay due to unexpected demand. Lol whatever. Who knows when I will receive it.

The agent yesterday told me 3 times I'd get it today.
 

talkingrain

macrumors newbie
Jul 21, 2017
20
33
My 44mm space black SS also switched from the "Will ship by 9/21" to "Order Received, we'll let you know when it ships" this morning. I placed my order at 12:13AM.
 

AgentElliot007

macrumors 6502a
Mar 22, 2010
579
363
Best Buy chat pissing me off. Telling me there is a warehouse shipment delay due to unexpected demand. Lol whatever. Who knows when I will receive it.

The agent yesterday told me 3 times I'd get it today.

Just heard similar from them. They said they’re working hard to get the orders delivered “on time.” I said “‘On time’ is today.”
[doublepost=1537548994][/doublepost]
Abandon hope, all ye who enter here... :p

Yep. Never again will I trust Best Buy.
 
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WLS

macrumors 65816
Jul 10, 2008
1,299
128
I'm going over to the store at 3 and if any came in I hope I can cancel my online order for a store pickup.. All it says is "order received" and "in progress"
 

gamester990

macrumors newbie
Sep 20, 2018
7
6
I asked for a credit or GC for the inconvenience and fiasco. He told me once I get my product to chat with them again and they will see what they can do....yeah meh
 

roland.g

macrumors 604
Apr 11, 2005
7,472
3,257
My 44mm space black SS also switched from the "Will ship by 9/21" to "Order Received, we'll let you know when it ships" this morning. I placed my order at 12:13AM.
That where I was. Ordered same time, same size, same unit. Mine is shipped by tracking says “Awaiting pickup by UPS”
[doublepost=1537550759][/doublepost]
Just heard similar from them. They said they’re working hard to get the orders delivered “on time.” I said “‘On time’ is today.”
[doublepost=1537548994][/doublepost]

Yep. Never again will I trust Best Buy.
I can’t put a verdict in yet as I don’t know for sure if I will get mine today or not. I ordered via them first time ever instead of through Apple who I always do for phones because I had a $300+ gift card I wanted to use up.
 
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