As far as I know, no. They are probably still assessing the scope of the situation, what the possible solutions are, and from there they will make a business decision to either publicly acknowledge the problem, or privately issue guidance to their support team to replace devices only when a customer is savvy enough to complain, or finally, in the worst case ignore the problem entirely and let the store staff have discretion over what to do. Hoping for the best of course which would be a public admission of a problem and a software fix but not holding my breath.
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Buzzing / static sound coming from back of new iPhone 7 Plus
- Thread starter maxlind
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As far as I know, no. They are probably still assessing the scope of the situation, what the possible solutions are, and from there they will make a business decision to either publicly acknowledge the problem, or privately issue guidance to their support team to replace devices only when a customer is savvy enough to complain, or finally, in the worst case ignore the problem entirely and let the store staff have discretion over what to do. Hoping for the best of course which would be a public admission of a problem and a software fix but not holding my breath.
7+ / 256 / Matte Black / TMobile/GSM/Intel
Apple sent me a replacement phone. Original phone was Week 37. Replacement was Week 38.
They arrange an advanced replacement by calling 1800-apl-care, and put a temporary hold for the full value on my credit card until i return the original.
The hissing on the original week 37 was plainly audible even without 'stressing' the cpu, and was of course louder when stressing the CPU.
I never noticed the hissing of the 6S+ before, but after this whole thread, I decided to go and check -- yes, it does make a very slight hiss in the same spot if i put it right up to my ear, but honestly if i wasn't looking for it i would never hear it.
IMHO, all iPhone 6S and 7's have hissing to some extent, and the slight hiss is 'normal and not a problem'.
The hissing on the defective 7+ was probably 10X louder than the 6S+. The replacement 7+ is the same level of quiet as the 6S+. I am very happy with the replacement.
In all honesty, this morning, before my replacement arrived, I had very low confidence, and assumed that I was going to end up having to return both the replacement phone and the original, and get a full refund. Fortunately, all is good and I am keeping the replacement.
Good luck to the rest of you, hopefully you manage to get a replacement to your satisfaction. I've seen others say 'only 10% of 7+ do not have the problem'. perhaps I should buy a lottery ticket today that I only needed to get one replacement.
Apple sent me a replacement phone. Original phone was Week 37. Replacement was Week 38.
They arrange an advanced replacement by calling 1800-apl-care, and put a temporary hold for the full value on my credit card until i return the original.
The hissing on the original week 37 was plainly audible even without 'stressing' the cpu, and was of course louder when stressing the CPU.
I never noticed the hissing of the 6S+ before, but after this whole thread, I decided to go and check -- yes, it does make a very slight hiss in the same spot if i put it right up to my ear, but honestly if i wasn't looking for it i would never hear it.
IMHO, all iPhone 6S and 7's have hissing to some extent, and the slight hiss is 'normal and not a problem'.
The hissing on the defective 7+ was probably 10X louder than the 6S+. The replacement 7+ is the same level of quiet as the 6S+. I am very happy with the replacement.
In all honesty, this morning, before my replacement arrived, I had very low confidence, and assumed that I was going to end up having to return both the replacement phone and the original, and get a full refund. Fortunately, all is good and I am keeping the replacement.
Good luck to the rest of you, hopefully you manage to get a replacement to your satisfaction. I've seen others say 'only 10% of 7+ do not have the problem'. perhaps I should buy a lottery ticket today that I only needed to get one replacement.
Note 7 lagging? Not a problem on my end. Phone runs great and has a long battery life.
As for updates, it already has a bunch more fearures than stock Android so it's not like were missing much while Samsung pushes updates.
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People claiming their iPhones have problems because they hear "hissing" when recording movies.
Samsung shill YouTuber Erica something is exploiting this to damage Apple's brand.
That woman for hire is being paid by Samsung (notice on how she dismisses the low scratch resistance on the Note 7, while previously making a big deal out of it), Jerry Rig Everything does the same, its as if they are almost saying "sorry Galaxy for scratching you", but completely destroyed a Motorola phone for it.
The "hissing" while recording is 100% normal and all phones and all cameras with OPTICAL IMAGE STABILIZATION make it.
OIS works by moving the lens the other way of you hands movement, that movement will always make a soft "hissing sound" due to the coils (small motors) inside the camera assembly.
This is comparably true for the iPhone 7 series as they have large lenses with wide aperture, smaller lenses don't have the same mass and therefore won't make as much noise.
When recording in silence, the phone amplifies the gain of the microphone and the internal OIS mechanism sound is amplified.
Of course, every year they have to fabricate a couple of iPhone gates. Specially now that the main competitor have a grave problem with exploding.
However, if the camera is not being used, you should not hear any hissing obviously, if your phone makes hiss, it won't break, but if you can ear (direct, not recorded and amplified) noise at normal distance, in the silence, you should return it under warranty. That is not hiss, it's more high pitched. It sounds more like a a dentist rotary tool and less like water pouring. You can trigger not by using the camera, but for example, running a game while muted. In that case, it's called coil noise and it's very rare in mobile phones (as currents are normally low).
Samsung shill YouTuber Erica something is exploiting this to damage Apple's brand.
That woman for hire is being paid by Samsung (notice on how she dismisses the low scratch resistance on the Note 7, while previously making a big deal out of it), Jerry Rig Everything does the same, its as if they are almost saying "sorry Galaxy for scratching you", but completely destroyed a Motorola phone for it.
The "hissing" while recording is 100% normal and all phones and all cameras with OPTICAL IMAGE STABILIZATION make it.
OIS works by moving the lens the other way of you hands movement, that movement will always make a soft "hissing sound" due to the coils (small motors) inside the camera assembly.
This is comparably true for the iPhone 7 series as they have large lenses with wide aperture, smaller lenses don't have the same mass and therefore won't make as much noise.
When recording in silence, the phone amplifies the gain of the microphone and the internal OIS mechanism sound is amplified.
Of course, every year they have to fabricate a couple of iPhone gates. Specially now that the main competitor have a grave problem with exploding.
However, if the camera is not being used, you should not hear any hissing obviously, if your phone makes hiss, it won't break, but if you can ear (direct, not recorded and amplified) noise at normal distance, in the silence, you should return it under warranty. That is not hiss, it's more high pitched. It sounds more like a a dentist rotary tool and less like water pouring. You can trigger not by using the camera, but for example, running a game while muted. In that case, it's called coil noise and it's very rare in mobile phones (as currents are normally low).
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do me a favor. on your new phone go to settings about, is the model number M or N ?
The hissing and metallic static buzz I hear on my videos is definitely NOT normal.
Furthermore, filming a video using the telephoto lens which does NOT have OIS, still results in the same loud hissing and buzzing.
I'm an Android and Apple person. Hell, I'd be willing to buy a Windows phone as well.
Technically it isn't Samsung that the delay is. It's the wireless providers usually.
I've owned many androids too with iPhones. Honestly the updates are not a huge deal when the phones have so much more to offer tha iOS already.
Apples fix will be turning the CPU power down. That most likely will solve be issue. But also slow the phones down.
Hahahaha whhhhaaaaat?
OIS is making the hissing? Lolz. What the...
Is it April?
That was a long post, for a short joke....but thanks for the laugh. Post of the year candidate. Taking a screenshot of this.
It is normal.
The 7 plus uses the two lenses at the same time, even if you use the telephoto lens, because it uses the wide angle to enhance the image of the telephoto Lens.
[doublepost=1474957022][/doublepost]
If you don't have anything to say, you should excuse yourself to make rude comments because you're not winning anything.
Any OIS obviously makes sound
Oh wow. You're actually serious. Lolz
[doublepost=1474957203][/doublepost]Thanks for the laugh.
Cheers
Ah! These Android/Samsung apologists!
It's a problem with Samsung, even the UNLOCKED phones don't have Nougat yet!
So what's the excuse now?
Not having the latest version is not a problem of features, it's a problem of security (no security fixes, and there are a lot of publicly known ones in Linux/Android), and the App developers cannot use the latest APIs because people don't have the OS version.
[doublepost=1474958383][/doublepost]
Sorry to burst your bubble:
TechCrunch iPhone 7 review
Please stop talking. You do realise that Androids get monthly security patches right? I guess not because your knowledge seems somewhat limited.
And you calling someone an apologist is somewhat ironic.
You stop talking, if your dream is to fool people into Androids you should try a job at Walmart.
Androids?
Google launches the updates to Nexus, if you have anything else, you'll probably never get it.
Samsungs and no doubt other manufacturers get the patches too. This is off topic anyway I suggest you drop the conversation before your posts get deleted.
It is not normal. If it was, the 6+ would have the same white noise and static buzz present in videos. It doesn't.
The white noise and whine is LOUDER than any other audio in the videos I shoot. Including yelling kids.
The 6+ has a much smaller lens (f/2.2 vs f/1.8), so it doesn't make as much noise as the lens on the 7 series.
But for it to be the loudest thing on video? Louder than kids yelling? (You may have not read the extra sentence I edited in).
Can we get back to the issue? I don't care about the note 7. If you guys think this is acceptable then let's agree to disagree. This isn't a £300 phone. I've checked a couple of 6s's at work yesterday and no one has this issue. So it's definitely new to the 7 and should not be there no matter how quiet or loud.
DUH! Microphone gain!
When it's silent, the phone ups the microphone gain.
[doublepost=1474963128][/doublepost]
This is back to issue.
Of course they don't have the issue, because their cameras are smaller and don't have OIS.
This "issue" happens because this is not a £300 Phone.
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I don't think you understand. The white noise and static buzz/whine is louder WHILE kids are yelling. It literally sounds like I'm filming next to someone taking a shower. PSSSSSHHHHHHHHHHH over the top of everything. I really wish you wouldn't be so dismissive, I'm no idiot, I'm a qualified audio engineer and have worked in video production. Microphones and cameras have been a big part of my life. And I'm telling you. It. Is. Not. Normal.