Yea, I can sympathize. It's annoying when you pay for an expensive phone but there are so many imperfections. I honestly think it is possible that the microphone is too sensitive. Maybe they'll adjust it in the next IOS upgrade
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Buzzing / static sound coming from back of new iPhone 7 Plus
- Thread starter maxlind
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Yea, I can sympathize. It's annoying when you pay for an expensive phone but there are so many imperfections. I honestly think it is possible that the microphone is too sensitive. Maybe they'll adjust it in the next IOS upgrade
OK, well thanks to the istocknow.com site I managed to jump on an iPhone 7 plus Black 256GB today, much quicker than waiting on the replacement from Apple due November!
AND... ?
New one is a LOT quieter... not had a chance to record a video but I can hardly hear the sound even with my ear pushed up against the back, So I am confident it should not be picked up on the mic when recording a video.... happy days!!!
AND... ?
New one is a LOT quieter... not had a chance to record a video but I can hardly hear the sound even with my ear pushed up against the back, So I am confident it should not be picked up on the mic when recording a video.... happy days!!!
Someone said if you record with another app and pick the front or other microphone that you hear no noise. The back microphone is very sensitive. It shouldn't hear me sliding my phone on the screen while recording
That's similar to what I posted above. Two phones from launch day were noisy. The one I bought yesterday is quiet enough that I will probably keep it. I need to do some more testing.
Yes what if using a third party app AND the back mic? Maybe the mic gain is controlled by the video rec app.
I had apple send me a replacement...the new phone is like 10 times worse!!! It seems to be much hotter as well. I am now at a loss for words...haha. I will have to contact the rep again and see what to do.
I just returned my 7 Plus 256gb matte black today. Got it yesterday and didn't notice much noise when firing it up. But I had a terrible 1-2 second screech/pop/whine when recording videos. Then it would stop. I recorded the video in the closet so no other sound could be picked up. After the initial issue, the rest of the video was just white noise. My 6s Plus didn't have the issue at the beginning of the recordings, just the 7 Plus. I'm going to wait to see if this gets fixed. But this is unacceptable for now on an $1100 phone. And I'm not playing Russian Roulette with exchanges.
I feel like I am about to start playing Russian Roulette with Exchanges. Waiting for my first exchange from Verizon. My biggest issue is that my videos I record have a TERRIBLY loud white noise in the background in every video. Unacceptable! Anyone get a good iphone 7 + yet that doesn't have this problem?
I've got the issue too - a bad hissing/crackling noise when recording video and also in Live Photos. Much worse when the phone is doing things in the background like app updates.
I've mailed the Apple rep who sorted out my previous issues to see what they say but this one has to go back unfortunately...
I've mailed the Apple rep who sorted out my previous issues to see what they say but this one has to go back unfortunately...
Mine has the hum/white noise when recording video. 128GB MB 7+, week 37. Today is the last day of my 14-day return window and I'm torn as to whether to return it....
One always tries to establish correlations based on the available information. But getting a good iPhone 7 seems to be a game of chance. My wife and I got F2, Week 38, 256GB 7 Plus iPhones, but only mine had noise and display issues.
This website explains how to find your iPhone's serial number: https://support.apple.com/en-us/HT204073. Then enter that serial number here: http://sndeep.info/en. The website tells you the production week in an unmistakable manner.
Wow I was plugging in the IMEI. Thanks haha mines a week 38. The sound is noticeable during video otherwise perfect phone.
So Applecare reserved me another unit and I took my REPLACEMENT back to apple yesterday, and they heard the sound, and also on the NEW one they gave me. So it was 3 phones.
The apple tech staff all heard it, and then heard it on their personal phones as well (they said "underload"). The senior tech he was concerned about it as well on his phone LOL.
Then the store manager came over and introduced herself and said they are aware of it, and she's very sorry they could do nothing about it, and would give me free Applecare.
So I took the newest phone home and restored it from iCloud and now the noise is barely noticeable, let alone during video (which I had an example from the second phone and it blew the tech crew's mind how you could hear it).
I'm pretty sure it is getting brighter on Apple's radar. Hopefully they will issue a firmware update or something...
The apple tech staff all heard it, and then heard it on their personal phones as well (they said "underload"). The senior tech he was concerned about it as well on his phone LOL.
Then the store manager came over and introduced herself and said they are aware of it, and she's very sorry they could do nothing about it, and would give me free Applecare.
So I took the newest phone home and restored it from iCloud and now the noise is barely noticeable, let alone during video (which I had an example from the second phone and it blew the tech crew's mind how you could hear it).
I'm pretty sure it is getting brighter on Apple's radar. Hopefully they will issue a firmware update or something...
I wonder where they have been keeping that iPhone. Perhaps it is an unopened return that has been reintroduced to the inventory.
Strange I ran my serial number at this website and it says it was produced in week 38 (9/19-9/25) but the phone was shipped to me on September 18th? My iPhone somehow time-traveled during it's tour of Asia on it's way here LOL.