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Buzzing / static sound coming from back of new iPhone 7 Plus
- Thread starter maxlind
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I am starting to think the carrier, because of the different chipsets makes a difference. I have Verizon and the Qualcomm chipset and hear the noise. My coworker has an AT&T with the Intel chipset and it is dead quiet. I am not saying its the chipsets that are causing this, but maybe they are interfering in some way.
4.7" iphone 7 128gb jet black on t-mobile (pre-ordered from apple store), delivered last week. Factory FK1, Week 38.
problem #1: makes crackling/clicking noises on back of phone, which the rear mic can pick up on video.
problem #2: mic records hissing/white noise when there is a sudden loud noise in a quiet room.
some videos of the issue:
https://goo.gl/photos/KuP8djJoi6oq9qqQA
I'm going to call apple and ask for an in-store exchange.
problem #1: makes crackling/clicking noises on back of phone, which the rear mic can pick up on video.
problem #2: mic records hissing/white noise when there is a sudden loud noise in a quiet room.
some videos of the issue:
https://goo.gl/photos/KuP8djJoi6oq9qqQA
I'm going to call apple and ask for an in-store exchange.
oh yeah
oh yeah had this clicking too, my phone that I got today is hissing like crazy but the loud clicking is gone it is clicking way less noisy now.
oh yeah had this clicking too, my phone that I got today is hissing like crazy but the loud clicking is gone it is clicking way less noisy now.
I'm also waiting for a SIM free model. Last year it was Oct. 8.
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Same story here. I decided to wait for a SIM free model.
Replacement device week 38.. eh. It's not noisy like my old one but... that sound is there during recording brush I'm wait it off
So, today was the first day I could very noticeably hear the hissing & clicking noises during a phone call, and so could the person on the other end of the line. For a phone, it's not doing so well. For everything else I'm still in love with my iPhone 7 Plus, really wouldn't want to part with it.
Is the general consensus to wait it out a few months for a software fix/trade it in at the Apple Store for a revised model?
Is the general consensus to wait it out a few months for a software fix/trade it in at the Apple Store for a revised model?
My 7 plus (Verizon) replacement arrived today. I still have the noise on the back although it may be a little less than the original. In video recordings, the same static can be heard but only slightly. I am going to ask the supervisor with Apple that I have been dealing with what is going on. I don't want to keep replacing these because it is a pain to set the new one up over and over again, but then again if/when a fix is done, I don't want a refurbished phone because I purchased a new one. Hopefully I can hold on to this one and then exchange for a new one when the problem is resolved.
Nah. I think they all have some
Sort of chip noise if you press your ear to the back firmly and listen.
But in no way should it hiss from a far or cackle in videos
You have a JB + Right? how did the process for the replacement works in store? i think i'll have to get one since mine is getting too hot and the hissing is too loud in calls
My first one never got hot which was very nice. This one isn't hot neither. It has a slight weird "deformation " on the edges where the machine paints or whatever some discussed it here lol.
But answering your question, make an appointment record a clip or 2. And show the guy and let him wear headphones. My guy went to go get them from the back n will verify it. Just bring the phone if they have it they'll swap. Otherwise, they'll order one and call you in to exchange. It's a brand new one even though it comes in a white box.
I now did an offical complaint, i said that I want to have confirmed that this is a problem that falls under warranty, this is how my iphone sounds:
If it will not be confirmed I Will go back to 6s.
It is senseless now i got 4 iphone and all phones had this "defect" more or less
If it will not be confirmed I Will go back to 6s.
It is senseless now i got 4 iphone and all phones had this "defect" more or less
Wow that's loud, my first one didn't have that noise at all. It has a slight white noise... same with the one I got now..
Your sounds subtle but very noticeable
Sure did... It was confirmed at apple store, but I took phone anyways as it was 2nd replacement... I backed it up, and it had static, but once it was done, I played video and ran geekbench 4, and NOTHING. I shot 4K last night and NOTHING.
Its perfect now... No problems. I don;t know what happened... It's just quiet now!
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I think all 7's are good per apple store manager. That was one of her options was to go to a 7, but once you go plus, you can't go back
When people exchange their iphone7+, does the paper work say the reason for the exchange?
When I exchanged MacBook pro retina because of unresponsive keyboard, the paper work the Genius gave me said the reason was for "customer satisfaction."
If the Geniuses don't say the real problem on the paper work, how will Apple know this hissing sound is a problem?
When I exchanged MacBook pro retina because of unresponsive keyboard, the paper work the Genius gave me said the reason was for "customer satisfaction."
If the Geniuses don't say the real problem on the paper work, how will Apple know this hissing sound is a problem?