honestly dude i feel you. But apple has stop giving a s*** about its customers. The legendary customer service is dead as i experienced over the past month. I was told by several geniuses that my haptics not working is a software issue. I wasted so much time around 9 hours trying to convince them its not and i tried resetting from new etc etc. Eventually exhanged and and voila new one works fine... so yeh eff apple to be honest im slowly moving my eco system
Apple's after-sales is indeed extremely time-consuming and incompetent.