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Mr. Logo

macrumors newbie
Nov 5, 2017
7
10
Germany
a18 something is Qualcomm (also says W-CDMA of compatible bands on back of box)

A19 something is Intel GSM only

Most of the world and models are Intel

Mhmm, i don‘t see anything starting with „A1X“ on my phone/box... should it be within the serial number?
 

jackpea

macrumors member
Feb 9, 2007
34
11
Thanks for the colour filter tip, that has sorted the yellow out.

I have a bug where by the last 1/4 of the brightness slider doesn’t actually do anything. 3/4 full is same brightness as 4/4 full. Anyone else have this problem?
 

kre62

macrumors 68020
Jul 12, 2010
2,373
1,248
Finally got one of the good panels! I'm on my 3rd iPhone X.

The good panels do exist and do not require any color tint changes. The color tint looks artificial to me as I believe its a color layer overlaid on the screen. What we really need is the ability to adjust the white point.

Upon turning on my new phone, I immediately knew it was one of the good panels. Even with true tone on during setup, it looked great/cool vs overly yellow/magenta that my other two panels had. And there is no yellow caste to the display at all, whites are brilliant.

If you are using color tint to make the phone look better to your eyes, I'd recommend taking it back and trying for a better panel.
 
Last edited:

Chrisjmv

macrumors 6502
Apr 9, 2016
325
72
Both of my Silver 256GB have this burn in issue. While Apple claims this is normal, it shouldn't happen for a $1000+ phones and what worse is Apple released the statement after product release (that's convenient!!).

For those of you who don't know this:

The first 5 minutes I played with the phone, I notice something is off.
The screen looks yellowish and too warm. It would look like night shift on. It doesn't look true tone at all. With true ton off, it became cooler, bluish a bit. Use the phone as GPS like I do, put in the middle of your car, you will know that this OLED screen sucks! Burn-in, Imperfect production.

Will send both phones back tomorrow.

What you mean with burn in??
 

thadoggfather

macrumors P6
Oct 1, 2007
16,144
17,057
Finally got one of the good panels! I'm on my 3rd iPhone X.

The good panels do exist and do not require any color tint changes. The color tint looks artificial to me as I believe its a color layer overlaid on the screen. What we really need is the ability to adjust the white point.

Upon turning on my new phone, I immediately new it was one of the good panels. Even with true tone on during setup, it looked great/cool vs overly yellow/magenta that my other two panels had. And there is no yellow caste tot he display at all, whites are brilliant.

If you are using color tint to make the phone look better to your eyes, I'd recommend taking it back and trying for a better panel.

Yay!

Hopefully can hold ya over a couple years so ya don’t have to do the lottery again
 

RandyMass

macrumors regular
Sep 8, 2016
128
48
Finally got one of the good panels! I'm on my 3rd iPhone X.

The good panels do exist and do not require any color tint changes. The color tint looks artificial to me as I believe its a color layer overlaid on the screen. What we really need is the ability to adjust the white point.

Upon turning on my new phone, I immediately new it was one of the good panels. Even with true tone on during setup, it looked great/cool vs overly yellow/magenta that my other two panels had. And there is no yellow caste tot he display at all, whites are brilliant.

If you are using color tint to make the phone look better to your eyes, I'd recommend taking it back and trying for a better panel.
So you walked into the store. Told them your phone is defective and wanted to try other phones before you got the right one?
 

kre62

macrumors 68020
Jul 12, 2010
2,373
1,248
So you walked into the store. Told them your phone is defective and wanted to try other phones before you got the right one?

Nope just returned the 64gb one I had and said I wanted a 256gb. I dont even bother trying to explain the screen diffs anymore. Come up with a different reason for the return (try a diff color, diff size, etc)
 
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thadoggfather

macrumors P6
Oct 1, 2007
16,144
17,057
Nope just returned the 64gb one I had and said I wanted a 256gb. I dont even bother trying to explain the screen diffs anymore. Come up with a different reason for the return (try a diff color, diff size, etc)

Or just buy another and return the lesser of two unless you can’t deal with either. I think that’s easiest
 

WilliamG

macrumors G4
Mar 29, 2008
10,008
3,894
Seattle
Guys, what do u think about my screen? Is it normal?

That looks awful, just like my T-Mobile spacey grey 256GB unit. That green shift is just poison. Tell me something... Just trying to prove/disprove a theory of mine...

Is that a space grey iPhone X?


[doublepost=1509916201][/doublepost]
one of these units looks dingy af off axis and yellow straight on

and its not proximity, and its not true tone either

Question: What colors are those phones?
[doublepost=1509916696][/doublepost]FYI, guys:

I got a THIRD Space Grey 256GB unit, and it too has exactly the same green color shift while viewing ON-axis. Might even be slightly worse than the first two.

So... I grabbed (much against my better judgment), the silver 256GB unit I ordered from Best Buy and hadn't opened (was going to return it because of the $100 price hike).

I opened it... turned it on - and it's perfect so far. You can tell straight away on the activation screen that the screen is staying uniform ON axis. It reminds me EXACTLY of my wife's 256GB T-Mobile silver unit when I turned it on. Uniformly "yellow" and then perfect when True Tone turned OFF (bearing in mind ALL OLEDs shift blue off axis).

So.. I know it's too early to come to any conclusions... But what's going on here? 0 of 3 Space Grey. 2 of 2 Silver. Hmm..
 

lukas013

macrumors newbie
Nov 5, 2017
6
1
That looks awful, just like my T-Mobile spacey grey 256GB unit. That green shift is just poison. Tell me something... Just trying to prove/disprove a theory of mine...

Is that a space grey iPhone X?


[doublepost=1509916201][/doublepost]

Question: What colors are those phones?

Yes, it's Space Gray :(
Tomorrow I will return that unit and wait for replacement (Silver)
 

840quadra

Moderator
Staff member
Feb 1, 2005
9,492
6,395
Twin Cities Minnesota
One thing I don't understand about the warm nature of True Tone on the iPhone X, is how different it is when compared to the iPad Pro 10.5. If the color is so accurate on my iPad Pro, why is the iPhone so much warmer in color with TT turned on? Sadly, I have it off full time (so far) on my iPhone, where I keep it on when using the iPad Pro.

I am a bit skeptical of many of the shots posted of the screens using Smartphones. Since there is so much AI and machine learning going on within phones, I don't trust color representation. While using an SLR still has it's flaws, I took some shots of a few screens using my SLR in RAW, Converted the shots to JPEG using Canon software on my Mac Pro.

All phones are at Max brightness with True Tone status listed in the image.

CAMERA - Canon EOS 7D
LENS - Canon EF 24-70mm f/2.8L
ISO 800
FOCAL LENGTH 24.0 mm (37.7 mm in 35mm)
APERTURE f/5
EXPOSURE TIME 0.002s (1/500)

i-MnZBbks-X3.jpg


i-X68B7J9-X3.jpg


i-3tqV9RQ-X3.jpg


Depending on what type of system you view these on, and your monitor / display calibration, the differences may not be that significant.

TT off, I couldn't be happier with the display, and think it compares well with the AMOLED screen in my standard Pixel 2.
 

WilliamG

macrumors G4
Mar 29, 2008
10,008
3,894
Seattle
One thing I don't understand about the warm nature of True Tone on the iPhone X, is how different it is when compared to the iPad Pro 10.5. If the color is so accurate on my iPad Pro, why is the iPhone so much warmer in color with TT turned on? Sadly, I have it off full time (so far) on my iPhone, where I keep it on when using the iPad Pro.

I am a bit skeptical of many of the shots posted of the screens using Smartphones. Since there is so much AI and machine learning going on within phones, I don't trust color representation. While using an SLR still has it's flaws, I took some shots of a few screens using my SLR in RAW, Converted the shots to JPEG using Canon software on my Mac Pro.

All phones are at Max brightness with True Tone status listed in the image.

CAMERA - Canon EOS 7D
LENS - Canon EF 24-70mm f/2.8L
ISO 800
FOCAL LENGTH 24.0 mm (37.7 mm in 35mm)
APERTURE f/5
EXPOSURE TIME 0.002s (1/500)

i-MnZBbks-X3.jpg


i-X68B7J9-X3.jpg


i-3tqV9RQ-X3.jpg


Depending on what type of system you view these on, and your monitor / display calibration, the differences may not be that significant.

TT off, I couldn't be happier with the display, and think it compares well with the AMOLED screen in my standard Pixel 2.

Great pictures. I'm firmly in the camp of True Tone is absolutely broken on the iPhone X. I use in on my 12.9 iPad Pro 2017, and have never once thought about turning it off. On the iPhone X? I couldn't get into the settings fast enough to disable it.
 
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Septembersrain

Cancelled
Dec 14, 2013
4,347
5,451
One thing I don't understand about the warm nature of True Tone on the iPhone X, is how different it is when compared to the iPad Pro 10.5. If the color is so accurate on my iPad Pro, why is the iPhone so much warmer in color with TT turned on? Sadly, I have it off full time (so far) on my iPhone, where I keep it on when using the iPad Pro.

I am a bit skeptical of many of the shots posted of the screens using Smartphones. Since there is so much AI and machine learning going on within phones, I don't trust color representation. While using an SLR still has it's flaws, I took some shots of a few screens using my SLR in RAW, Converted the shots to JPEG using Canon software on my Mac Pro.

All phones are at Max brightness with True Tone status listed in the image.

CAMERA - Canon EOS 7D
LENS - Canon EF 24-70mm f/2.8L
ISO 800
FOCAL LENGTH 24.0 mm (37.7 mm in 35mm)
APERTURE f/5
EXPOSURE TIME 0.002s (1/500)

i-MnZBbks-X3.jpg


i-X68B7J9-X3.jpg


i-3tqV9RQ-X3.jpg


Depending on what type of system you view these on, and your monitor / display calibration, the differences may not be that significant.

TT off, I couldn't be happier with the display, and think it compares well with the AMOLED screen in my standard Pixel 2.
Unless you have two tone coloring that is obvious head on, I don't think any of the other issues are that bad.

Yeah, when I first played with the X at the T-Mobile store I was like "Oh this is dingy!" Then I remembered TT. Sure enough, turning it off looks better. They should of sent the devices with TT off imho.
 
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840quadra

Moderator
Staff member
Feb 1, 2005
9,492
6,395
Twin Cities Minnesota
@WilliamG @Septembersrain , I just don't know why it is so overpowering on the X. I never even noticed it or had it bother me on the iPad.

In some situations where the color temperature around me is more extreme, the iPhone looks like it has Jaundice from liver failure. I don't understand it. Thank heavens we can shut it off.
 
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WilliamG

macrumors G4
Mar 29, 2008
10,008
3,894
Seattle
@WilliamG @Septembersrain , I just don't know why it is so overpowering on the X. I never even noticed it or had it bother me on the iPad.

In some situations where the color temperature around me is more extreme, the iPhone looks like it has Jaundice from liver failure. I don't understand it. Thank heavens we can shut it off.

Surely Apple have to make a statement because it's unfathomable that the phone could be released with this enabled. It's ridiculous.
 
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CjonesHouston

macrumors 65816
Apr 29, 2015
1,186
804
Texas
My screen is amazing. True tone off or on It's a great OLED Panel. I have a GSM model AT&T model. Purchased from apple. I do notice the blue color screen at off axis angles but it's faint. Not like the Pixel 2 XL. I would return it. If it looks like that.
 

convergent

macrumors 68040
May 6, 2008
3,034
3,083
Hi
Got my X this morning - when the display is head on there is an almost yellow tint to it; when I turn it to the side it is obviously much more white

Why is this??

I even turned off ‘True Tone display’ but that hasn’t changed anything...

Thoughts?
James :)

Edit:
Apple has released a support document on this issue. Saying it is not a defect, and that it is 'normal' with OLED to experience a colour change when viewing the phone at a slight angle - Although, just because it is 'normal' with OLED, it does not make it anymore acceptable for a phone like this.
https://www.macrumors.com/2017/11/03/iphone-x-display-screen-burn-in-normal/

The best option I have seen on this thread is to change the hue to counteract the yellowness of the display, this in turn means the off angle colour shift is less noticeable - although plainly still there!! (thanks to nicolaselhani):

Settings - General - Accessibility - Display Accomodations - Color Filters
Then select 'Colour Tint' and move the hue 2/3 of the way
What you described is not normal for OMLED. Might be normal for the X. My Note 8 does not have a yellow tint head on and it doesn't color shift at a slight angle. I have to look at it almost sideways to get any color shift.
 

840quadra

Moderator
Staff member
Feb 1, 2005
9,492
6,395
Twin Cities Minnesota
What you described is not normal for OMLED. Might be normal for the X. My Note 8 does not have a yellow tint head on and it doesn't color shift at a slight angle. I have to look at it almost sideways to get any color shift.
I often wonder if some of these people have low quality screen protectors on their phones.

Stock, my Pixel 2 and iPhone X had minimal color shift, as you describe with your Note 8. With my cheap (because they are new and good examples are rare) Tempered glass screen protectors on both, I have some significant color shift going on, almost like there is some unintentional polarization going on with the glass or it's adhesive back.

Can't wait for some of the better protectors to come out for both phones.
 

macfacts

macrumors 603
Oct 7, 2012
5,390
6,381
Cybertron
I really don’t get this colour shift off axis with OLED when in regards to TV’s the consensus is OLED has better viewing angles than LCD TV’s and is one of the reasons to opt for an OLED set over an LCD one. Even seen a number of photos and videos that show that to be the case. Seems like the OLED displays in phones are inferior.

On the yellow issue, if mine is too yellow it will be going straight back, didn’t accept that nonsense with the 7 last year, definitely won’t with the X.

The color shift is because of a defect. It should be exchanged. Scroll up and look at the video here of two pixel phones. https://forums.macrumors.com/thread...shifted-display.2083752/page-15#post-25390034
[doublepost=1509919390][/doublepost]
It’s normal. OLED screen bleed blue when viewed on angle.

Not all OLED screens are the same. This video clearly shows not all OLED screens have the color shift.

https://forums.macrumors.com/thread...shifted-display.2083752/page-15#post-25390034
 
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