iPhone X Combined | iPhone X Yellow / Blue shifted Display?

[convergent]

I often wonder if some of these people have low quality screen protectors on their phones.

Stock, my Pixel 2 and iPhone X had minimal color shift, as you describe with your Note 8. With my cheap (because they are new and good examples are rare) Tempered glass screen protectors on both, I have some significant color shift going on, almost like there is some unintentional polarization going on with the glass or it's adhesive back.

Can't wait for some of the better protectors to come out for both phones.

I have entered used a screen protector since the Palm and Pocket PC days so can't say. I would assume if someone is on here talking about returning their X because of screen problems that they would have the good sense to take a screen protector of first. Certainly Apple is going to when they bring it in.

 

[840quadra]

I have entered used a screen protector since the Palm and Pocket PC days so can't say. I would assume if someone is on here talking about returning their X because of screen problems that they would have the good sense to take a screen protector of first. Certainly Apple is going to when they bring it in.

I wish I could get by without one. My use case is a bit extreme due to my work environment, and hobby environment though.

Common sense? We have both seen that not be applied in many cases here haven't we .

 

[thadoggfather]

That looks awful, just like my T-Mobile spacey grey 256GB unit. That green shift is just poison. Tell me something... Just trying to prove/disprove a theory of mine...

Is that a space grey iPhone X?


[doublepost=1509916201][/doublepost]

Question: What colors are those phones?
[doublepost=1509916696][/doublepost]FYI, guys:

I got a THIRD Space Grey 256GB unit, and it too has exactly the same green color shift while viewing ON-axis. Might even be slightly worse than the first two.

So... I grabbed (much against my better judgment), the silver 256GB unit I ordered from Best Buy and hadn't opened (was going to return it because of the $100 price hike).

I opened it... turned it on - and it's perfect so far. You can tell straight away on the activation screen that the screen is staying uniform ON axis. It reminds me EXACTLY of my wife's 256GB T-Mobile silver unit when I turned it on. Uniformly "yellow" and then perfect when True Tone turned OFF (bearing in mind ALL OLEDs shift blue off axis).

So.. I know it's too early to come to any conclusions... But what's going on here? 0 of 3 Space Grey. 2 of 2 Silver. Hmm..

I don’t think color correlates

My silver is good

The yellow shift was another silver
The two tone was a SG

 

[Harthag]

Finally got one of the good panels! I'm on my 3rd iPhone X.

The good panels do exist and do not require any color tint changes. The color tint looks artificial to me as I believe its a color layer overlaid on the screen. What we really need is the ability to adjust the white point.

Upon turning on my new phone, I immediately new it was one of the good panels. Even with true tone on during setup, it looked great/cool vs overly yellow/magenta that my other two panels had. And there is no yellow caste tot he display at all, whites are brilliant.

If you are using color tint to make the phone look better to your eyes, I'd recommend taking it back and trying for a better panel.

Congrats. I’m with you, I have TT enabled and don’t need to adjust anything on mine either. 2nd time was a charm for me. World of difference vs. original one.

 

[WilliamG]

I don’t think color correlates

My silver is good

The yellow shift was another silver
The two tone was a SG

That doesn't disprove the color theory.

Your silver is good = 1 good silver.

The yellow shift was another silver = fine. You can disable True Tone and have a uniform screen.

The two tone = Space Grey. Exactly like my Space Grey units.

So your only two-tone = Space Grey.

That's what I'm wondering. Has anyone have a two-tone silver?

 

[thadoggfather]

That doesn't disprove the color theory.

Your silver is good = 1 good silver.

The yellow shift was another silver = fine. You can disable True Tone and have a uniform screen.

The two tone = Space Grey. Exactly like my Space Grey units.

So your only two-tone = Space Grey.

That's what I'm wondering. Has anyone have a two-tone silver?

No, because I assure you, True Tone was off on my yellow shift model. Even straight on in Settings, it looked next level jaundice-y next to other two units.

The other silver was objectively faulty too (not insofar as its not a display that will power up, but insofar as nasty attributes to my eye), for separate issues.

 

[Bexx]

That's what I'm wondering. Has anyone have a two-tone silver?

Yes, I did. I sent it back and kept the second silver I had which is fine.

 

[thadoggfather]

One thing I don't understand about the warm nature of True Tone on the iPhone X, is how different it is when compared to the iPad Pro 10.5. If the color is so accurate on my iPad Pro, why is the iPhone so much warmer in color with TT turned on? Sadly, I have it off full time (so far) on my iPhone, where I keep it on when using the iPad Pro.

I am a bit skeptical of many of the shots posted of the screens using Smartphones. Since there is so much AI and machine learning going on within phones, I don't trust color representation. While using an SLR still has it's flaws, I took some shots of a few screens using my SLR in RAW, Converted the shots to JPEG using Canon software on my Mac Pro.

All phones are at Max brightness with True Tone status listed in the image.

CAMERA - Canon EOS 7D
LENS - Canon EF 24-70mm f/2.8L
ISO 800
FOCAL LENGTH 24.0 mm (37.7 mm in 35mm)
APERTURE f/5
EXPOSURE TIME 0.002s (1/500)

Depending on what type of system you view these on, and your monitor / display calibration, the differences may not be that significant.

TT off, I couldn't be happier with the display, and think it compares well with the AMOLED screen in my standard Pixel 2.

Great photos!

Looks like you got a clean X OLED panel too!

 

[HelloMikee]

Great pictures. I'm firmly in the camp of True Tone is absolutely broken on the iPhone X. I use in on my 12.9 iPad Pro 2017, and have never once thought about turning it off. On the iPhone X? I couldn't get into the settings fast enough to disable it.

100% agree. TT is broken on iPhone X, which is a bummer because I was really looking forward to color accuracy in different lighting. Having a yellow screen in anything indoors is not accurate lol. Luckily it should be an easy fix via software update.

My crazy blue shift though, is a different situation.

 

[kellte2]

100% TT is broken on iPhone X

Agreed. It is completely yellow. The screen is otherwise beautiful. I’m sure this will be fixed in a software update.

 

[Hoosier317]

Umm...no. Though there may be some issues with some iPhone X displays...claiming it is "100% broken" is beyond ridiculous. If you are having an issue, contact Apple.

 

[NovemberWhiskey]

I am not sure color shift is exclusively an OLED problem or caused by OLEDs only.

I have seen blue/yellow color shift on 10+ 2016-2017 MBPs.

Maybe I am the only one, but I actually prefer the blue shifted color. It looks whiter to me.

I never understood professional color calibrations for TVs (everything looks dark and muted), or reviews that praise yellow warm tones as being accurate. I don't want my electronic screens to look like paper. It's not paper. I also despise TrueTone.

Maybe my brain is inaccurate.

 

[stulaw11]

TT can be fixed by software though. I expect apple to fix it.

 

[chintito]

I am not sure color shift is exclusively an OLED problem or caused by OLEDs only.

I have seen blue/yellow color shift on 10+ 2016-2017 MBPs.

Maybe I am the only one, but I actually prefer the blue shifted color. It looks whiter to me.

I never understood professional color calibrations for TVs (everything looks dark and muted), or reviews that praise yellow warm tones as being accurate. I don't want my electronic screens to look like paper. It's not paper. I also despise TrueTone.

Maybe my brain is inaccurate.

I'm allergic to the yellow tint! I love the phone but that yellowish hue irritates my eyes. I don't know what I'm supposed to do.

 

[Hoosier317]

I am not sure color shift is exclusively an OLED problem or caused by OLEDs only.

I have seen blue/yellow color shift on 10+ 2016-2017 MBPs.

Maybe I am the only one, but I actually prefer the blue shifted color. It looks whiter to me.

I never understood professional color calibrations for TVs (everything looks dark and muted), or reviews that praise yellow warm tones as being accurate. I don't want my electronic screens to look like paper. It's not paper. I also despise TrueTone.

TV calibration has nothing to do with wanting the screen to look like paper. The displays used when films and television episodes are mastered are professionally calibrated. Consumer TV calibration is an effort to both match those conditions and provide the peak performance of the display. It's about matching the same standards from production to home viewing. So you are seeing things ad they were intended by the artists involved. Greyscale, color saturation, achieving the deepest level of black and the appropriate level of white without losing shadow detail, etc.

 

[RandyMass]

Nope just returned the 64gb one I had and said I wanted a 256gb. I dont even bother trying to explain the screen diffs anymore. Come up with a different reason for the return (try a diff color, diff size, etc)

We’re you just lucky with the good one or did you try it at the store?
[doublepost=1509943287][/doublepost]I purchased my phone via Verizon and suspect a screen defect. Do I contact Verizon or Apple ?

 

[NovemberWhiskey]

One thing I don't understand about the warm nature of True Tone on the iPhone X, is how different it is when compared to the iPad Pro 10.5. If the color is so accurate on my iPad Pro, why is the iPhone so much warmer in color with TT turned on? Sadly, I have it off full time (so far) on my iPhone, where I keep it on when using the iPad Pro.

I am a bit skeptical of many of the shots posted of the screens using Smartphones. Since there is so much AI and machine learning going on within phones, I don't trust color representation. While using an SLR still has it's flaws, I took some shots of a few screens using my SLR in RAW, Converted the shots to JPEG using Canon software on my Mac Pro.

All phones are at Max brightness with True Tone status listed in the image.

CAMERA - Canon EOS 7D
LENS - Canon EF 24-70mm f/2.8L
ISO 800
FOCAL LENGTH 24.0 mm (37.7 mm in 35mm)
APERTURE f/5
EXPOSURE TIME 0.002s (1/500)

Depending on what type of system you view these on, and your monitor / display calibration, the differences may not be that significant.

TT off, I couldn't be happier with the display, and think it compares well with the AMOLED screen in my standard Pixel 2.

The guy from the Verge asked Apple the same question, and Apple said it was because the X had more channel sensors or something, thus resulting in the different tones between the X and the iPad Pro.

While that may contribute to it, I think there is just a lot of panel variation.

My main question is why no professional website like The Verge has ever addressed panel variability.

 

[RandyMass]

Can this be fixed or mitigated with a software update?

 

[mib1800]

Can this be fixed or mitigated with a software update?

Most probably with tint. Remember the S8 pink tint issues which was fixed by enabling an adjustable RGB settings scale for users to manually adjust the screen to their liking.

Not sure about blue-shift though.

 

[NovemberWhiskey]

Can this be fixed or mitigated with a software update?

They can calibrate the screen differently, but they won't.

There are already settings to adjust tint, but imo, that's a patch and the screen still won't look right.

 

[seb333]

And we're all "patching" our flagship phone...

SEND THEM BACK & Write to Mr Cook (tcook@apple.com), as a loyal early adopter, what you think of his product.

#bluegate !

My crazy blue shift though, is a different situation.

yes it is. And it seems that many medias try to bury this problem by creating confusion with tint or truetone.
We're speaking about a blue shift problem when slightly tilted (or even when no tilted at all).

 

[Mr. Logo]

Finally got one of the good panels! I'm on my 3rd iPhone X.

What about the light colour shift to blue/more cool when turning your phone a few degrees to left/right on the y-axis. Has that gone too with your good Panel?

 

[Alicia1]

I picked my 256gb silver up on Friday. I am really struggling with the warmer screen (yes True Tone is off). I am so used to cool white, my iPad Pro and 8 Plus have beautiful cool white screens and so have my previous plus iPhones. Does anybody have an X with a cool white screen or are they all warmer? I was going to purchase another one but if they are all going to be warmer then probably no point

 

[seb333]

The first videos of the "not sponsored" medias are starting to pop up

#bluegate !

 

[OrlandoTragic]

I'm really struggling with this yellow tint, which is extremely noticeable.
Changing the Color Tint hue seems to cool the screen color down, but I'm wondering if doing that will have an adverse affect on the long term performance of the screen.