Hi guys, I just received my phone today. In addition to the color shifts, I'm not sure if I have some red/pink tint on one side the phone. I'm debating if I should try to exchange it out. Let me know what you guys think I should do. thanks!
Hi I am pretty familiar with the pink issue because my Samsung S8+ purchased last spring has this issue. Samsung released a software “fix” that allows people to go into the (always oversaturated) Adaptive Mode and adjust the hue of the edges of the display to at least match the rest of the display so the pink “frames” can be mitigated. This was a very common problem on launch phones. I started with Samsungs in 2016 and did not see nor really hear of pink tints on the S7 and S7 Edge. My S7 is a cool even white and my S7 Edge has a bit of an aqua tone. Color shift is a reality with OLED. There were other issues but not the pink so something about their manufacturing process in 2017 is yielding a crop of iridescent pink displays.
Samsung customer service was awful and it’s a long story but the point of it is I got stuck with the pink S8+ and can’t run it on regular modes and have been a bit disgruntled ever since. On a phone with curved edges pink borders are obnoxious.
Lo and behold I get the same issue but far less obnoxious on my X. It started as a very thin, very faint pink edge, slightly more prominent on the right side but easily ignored. I was truly content and considered my display flawless. I do not have gradients of color, banding, or color shift that’s particularly noticeable.
Then yesterday I started noticing that I was noticing the pink edges. Nothing about my personality nor my vision has changed. But I think the pink has become more diffuse and is encroaching on areas of the screen where I am starting to become distracted by it. On medium brightness it looks more noticeable and on True Tone, which was a horrid yellow the last time I looked, the display is now a bit salmon pink.
I believe the pink was spreading on my Samsung, too.
I’m not going through this again. I’ll play the damned lottery with it. But not now. I’m returning for a refund and going back to my 7 Plus for awhile. I will wait a few weeks or months until the X is more readily available in case the next phone is a qc failure.
Everything else about my X is great. There’s no dust, no crackling noises. I’m wary of returning it for that reason. But I’ve been through this with the Samsung and I don’t want to deal with it again.
I’m not super particular. I don’t obsess over scratches and I was fine with the pink as long as it stayed put. I’m just not sure it’s staying the same.