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That’s insane. I won’t be selling phones since I think we should be able to return until we get a satisfactory phone. I’m not looking for perfect myself. My iPhone 7 had ghosting issues that I didn’t care about. I just want screen uniformity and a decent tilting angle before the phone becomes blue. My yellow spot right now isn’t that annoying with True Tone off, but the pink on the sides is so annoying. How do people not even see it.
My current phone has an F17 number. For what it’s worth.
Mine is also G6 and is the best one I've used. My last 3 phones had been from F17 (pink edges at low brightness) and two from FK3 (bad pink shift and dust under camera lens). I am not sure how relevant, if at all, factory is in all of this. But the Apple stores near me mostly had G6 models on display when I last checked. Intentional or not, no idea. I've seen some crappy display models as well.
My G6 is good too but I've seen plenty (personal experience and demo units) that have poop G6 so
The model with the pink edge I saw at the store was F17 as well. All the good ones showed G6, but I don’t know if we get G6 phones boxed in Europe?
I have a G6 phone that has a white screen, but a very faint pink line (about 1mm) on the right side. I don't think many would notice it and I'm sure the Apple staff wouldn't under their bright lights. In the past I would have returned it, but I've gotten to the point of thinking nothing is perfect and if doesn't bother me or isn't yellow I can live with it. My 2016 rMBP has a slight pink to blue shift. I returned 2 before keeping this one and I don't even notice it anymore.
Yeah would rather have a thin line instead of this yellow to pink stuff. My 2016rmbp also has the blue to pink shift across the screen. However; I don’t really notice it as much as my old MacBook went yellow to pink. Blue is much much better.
I went to target where they have the demo iPhoneXs. I will attached the images of those units and 1 video. All have night shift + true tone off. 100% brightness. Let me know what is your opinion about these!! I think these units are the ones I want. Almost clear white and good shifting
P/s: sorry for the vertical video
P/s: sorry for the vertical video
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I've tried many demo units and i noticed that they all look the same.
Dimmer, and bit less brighter.
Definitly not to take as a benchmark because:
1) those models have a different firmware version with (probably) a different color calibration settings
2) all the displays are in "heating protetion mode" that cause a lower brightness.
Moreover, i'm pretty impressed about the calibration of Xs.. the demo units looks very very similar - nearly equal - in every store i tested it.
I Toke those piture a month ago, same store, 5 different unit, same calibration
Attachments
I'm seeing the pink edges/border on the iPX on the left. The one on the right looks pretty even to me.
Yes, the left one was my very first unit, now i'm pretty satisfied with the unit i decided to keep.
But the point is: the phone on the right is actually not just 1, but different floor models i took comparison picture with!
Got it, that makes sense. From your post I didn't realize it was 5 different floor units you compared with. I'm glad you were able to get a replacement with a good screen.
I checked out six display models again yesterday when waiting at the store to buy AC+ for mine. The models out on the one table I checked all had serials C3 or G6. Two of them just had slight blue shift. One had strong blue shift. A couple shifted to slight pink and I could see faint pink edges even under bright light on those. One of the G6 models was awful, very strong pink shift at just a slight angle.
Not all the display models were equal at this store.
Was able to exchange today. Another F17 model. Screen went WAY brighter, but had the exact same yellow middle -> pink -> blue. However; the blue is much less noticeable, which makes the shifting way more tolerable. The store wouldn't let me do more exchanges for the exact same issue (would be a different story if this unit had a pink border). The managers phone had the same shifting going on to a slightly less degree. So I decided to take the new phone. I'll just use it for a month and if the yellow middle isn't better by then I'm going to be using Apple Care.
They don’t ban you per se. you can go back the next day or couple weeks and you be fine. But it is awkward because if that manager is on the floor that day and recognize you. I’ve been told the same when I pointed out a scratch out of the box issue before and told me that they would allow an exchange but they can’t keep having you exchange over and over.
Yes. They were very specific about it as well. If the defect would be exactly the same AND if I would notice the same defect on one of their own phones I would have to go through AppleCare and they won’t exchange again. If I come back with another defect they’ll exchange no problem, but this colour shifting was not perceptible by the genius so here I am. Interestingly all the phones that had been used for a longer time had less yellow/green in the middle than the new ones. I decided to exchange since the new unit would go brighter and had less blue shift under extreme angles.
At the moment, with or without True Tone the middle looks a bit greenish. Let’s hope it’s some layer on top the screen that needs settling or whatever. This is a week 51 phone from F17 factory.
They processed a return so I could get a new retail phone. It's from the exact same batch and factory (F17) though. I did get Applecare+ with this replacement just in case. If it doesn't get better or I don't get used to it I'll just send it in for repairs through Applecare. Rest of the hardware is just fine so don't want to risk an exchange then.
Never understood the fuzz about refurbs, if a refurb performs better than a retail unit, then I'm more than happy with the refurb.
I think a month or two out it’s fine
But unsettling to get a mismatched with retail box serial, out of a white box possibly with refurb model# in settings-about, at launch
It feels like, well why couldn’t I just get a bit of a refund or a discount for pretty
Much buying refurb up front?
That’s just me tho
I’ve done white box swap at launch for a contract 6s+ Just bc I didn’t wanna incur restocking fee at store and deal with upgrade reset and the wait and all that, and lack of stock if I recall
—
Having said all that if you get a crap unit out of box and a perfect white box replacement , like legit nearly perfect and gripe free, I think you could throw the semantics by the way side.
Usually it’s a bar swap game tho, and a lock in to being bar phone committed, vs a return policy and free to walk away from it all / try again as you
Feel like it
Agreed.
Had to swap 6 iPads at this store because of hue issues. Have to say; didn't bother to exchange the last iPad I bought and the uniformity issue is nowhere to be seen anymore after years of usage (iPad air 1). Same goes for an iPhone SE in the house; used to be really warm/yellow, but now looks as white as my MacBook. So not all units keep their yellow or pink tint going. I don't know how or why, but the theory is that it's not actually the screen, but the digitizer or polarizer that needs to even out.
Let's just hope that that's true.
Now for positivity;
Even though I see shifts on whites (and whiteish blues), I can't even trigger them in video's. Just watched La La La on Vimeo and the experience was fantastic. Have put most reading apps in dark mode, so I won't be seeing much white (apart from the text) and that makes the experience way better as well. Just need to get rid of my white sky wallpaper
