Man sorry to hear that. I had high hopes for the Dell. Multiple ASD is hard to beat for a variety of reasons. (Assuming one is willing to spend the $$$)
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Dell 6K U3224KB Monitor
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I contacted Dell’s customer service on their social media regarding the camera overexposing and it was not helpful in any way. The agent kept providing me information for Windows after I told them numerous times, I had a Mac. They did not seem to comprehend that there is another type of operating system. I gave up with them helping me and figured out on my own how to adjust he camera settings. If you go into the Dell settings with the icon at the top of the screen for the camera it only provides basic functions. But if you open it from Launchpad you will receive many more configurable options to adjust the brightness, etc. This has helped greatly with the daytime image which is what I’m primarily interested in. I still need to adjust in the evening because my image is still blown out with overexposure but I generally don’t use it at night, only during the day for work. That’s another item, I am not able to get my camera working with the Surface Pro 5 or my husband’s HP laptop. Those systems will recognize the microphone and speakers but not the camera. I added the USB cable and that did not work.
I contacted Dell’s customer service on their social media regarding the camera overexposing and it was not helpful in any way. The agent kept providing me information for Windows after I told them numerous times, I had a Mac. They did not seem to comprehend that there is another type of operating system. I gave up with them helping me and figured out on my own how to adjust he camera settings. If you go into the Dell settings with the icon at the top of the screen for the camera it only provides basic functions. But if you open it from Launchpad you will receive many more configurable options to adjust the brightness, etc. This has helped greatly with the daytime image which is what I’m primarily interested in. I still need to adjust in the evening because my image is still blown out with overexposure but I generally don’t use it at night, only during the day for work. That’s another item, I am not able to get my camera working with the Surface Pro 5 or my husband’s HP laptop. Those systems will recognize the microphone and speakers but not the camera. I added the USB cable and that did not work.
If the Dell really is 4:2:2 instead of 4:4:4 chroma subsampling on max res, its not surprising text looks back. The 'price' of pushing the limits of resolution with current standards.
Seems the solution is the fix mentioned earlier of slightly reducing the resolution to that of the ASD thus enabling DSC and 4:4:4 chroma.
Seems the solution is the fix mentioned earlier of slightly reducing the resolution to that of the ASD thus enabling DSC and 4:4:4 chroma.
I just watched the Quantumania(Disney plus HDR) with this monitor and found out the monitor's backlight bleeding issue, thinking to replace another one.
(Dark room)
(Dark room)
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Don't watch HDR content in standard LED displays, it will just look worse because it can't light up individual zones for dynamic range, which is the whole point of HDR content. Just set the display to SDR and use it like that.
Can confirm this works on M1 Pro. Using the newer of the two Cable Matters adapters used in that thread along with the listed Amazon Basics 8k/48Gbps cable. Monitor reports 6144x3456 30-bit @ 60hz with 8Gbps DSC stream.
Feels kinda janky though. Hoping Apple and/or Dell address the issue somehow.
Anyone facing the same problem? Can anyone post their backlight bleed photo? still thinking to keep or replace.
Thanks in advance!!
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I wouldn't expect any help from Dell's tech support once you connect one of their products to a Mac.
In the case of this display, however, it is formally marketed as being compatible with macOS and Dell does make software for it that runs under macOS. As such, they should support it.
They literally did not acknowledge my statements about it being an Apple product. They just continued explaining how to fix in for Windows. Weirdness.
The person I spoke to, whilst trying to be very helpful, kept coming back to ask if I had a Windows machine to test it on.
In terms of the Zoom issue, looks like it works fine on the app but its the web version that's messing with the camera settings for me.
I got this warning displayed on m Mac Mini M2 Pro when I unlocked it this morning. The only 'USB' connection in use is the TB4 link to the monitor. The cables plugged in to the monitor (Magic keyboard / glidepad) all seem to be working okay.
Also re the TB4 cables needed to get the 'best' resolution / display out of the monitor, is the TB4 lead supplied by Dell with the monitor not good enough?
I do have this TB4 B0BRNZPGZ4 cable I bought, would I be better switching from the Dell lead to using this?
Also re the TB4 cables needed to get the 'best' resolution / display out of the monitor, is the TB4 lead supplied by Dell with the monitor not good enough?
I do have this TB4 B0BRNZPGZ4 cable I bought, would I be better switching from the Dell lead to using this?
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TBF to Dell, if MacOS doesn't support DSC beyond the exact resolution of the Pro Display XDR there's not a lot they can do about it. Apple's implementation of DSC is spotty at best, given what we've seen on the Intel Macs, so it really does seem to be a case of Apple getting its **** together. DSC is a standard, it shouldn't be such a crap shoot whether it works or not on a Mac.
Thank you so much!! is much better than mine, May I know the brightness and contrast setting?
I contacted Dell support and sent them the photos and they said "this is IPS glow not bleed", they can arrange RMA for me but they think the result will be the same, other than this my panel is perfect. It is hard to decide RMA or not.
Here’s a picture I took. Mine looks pretty bad compared to yours. What is your brightness setting?
Attachments
75% for both brightness and contrast, I think we both suffer from IPS glow not bleed, you can try to take picture from the other angle, if the bleeding position changed that is glow.
I received this message when I plugged in the USB cable to my Surface Pro trying to get the camera recognized. The webcam is not recognized on the Surface Pro and a PC laptop but works when connected to my Mac Studio. The Windows machines recognizes the audio but not the camera. I used an HDMI cable with the laptop and an Mini DisplayPort with the Surface.
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To be fair with the TBF, Dell most certainly has better contacts within Apple's engineering departments than we consumers do, and given their investment in this new product line, could have coordinated with Apple to get issues like that resolved...
This is a little embarrassing: how do I set macOS to 6016x3384 native?
It seems the macOS settings and BetterDisplay "resolutions" only change scaling. How do I change the actual resolution? Finally have my monitor set up and want to evaluated whether it's worth keeping
It seems the macOS settings and BetterDisplay "resolutions" only change scaling. How do I change the actual resolution? Finally have my monitor set up and want to evaluated whether it's worth keeping
Never mind. I just got done evaluating the webcam. Using webcams is a big part of my job (lectures) so I'm familiar with adjusting contrast, white balance, etc manually.
It's garbage. It's embarrassingly bad. Maybe it's better on Windows but I'm not even going to bother finding out. I'm shocked they shipped this. My wife uses an Anker webcam that's better than this without hand calibration. And my years-old Logi Brio just walks all over this.
Also tried the speakers. I wasn't expecting much on that front and it's as bad as expected. I'd say your usual TV's built-ins are better than this. What's Dell even doing with all that space in the forehead?
Dell took a nice LG panel and done messed up putting it into a monitor. Subpar all the way around. I'll be initiating a return. Too bad, I was really hoping for a new 6K option for us.
It's garbage. It's embarrassingly bad. Maybe it's better on Windows but I'm not even going to bother finding out. I'm shocked they shipped this. My wife uses an Anker webcam that's better than this without hand calibration. And my years-old Logi Brio just walks all over this.
Also tried the speakers. I wasn't expecting much on that front and it's as bad as expected. I'd say your usual TV's built-ins are better than this. What's Dell even doing with all that space in the forehead?
Dell took a nice LG panel and done messed up putting it into a monitor. Subpar all the way around. I'll be initiating a return. Too bad, I was really hoping for a new 6K option for us.
Yes. The camera is garbage. I’m trying to decide if I’m keeping it because of that. It’s unusable at night. If it didn’t have the giant space for it, it wouldn’t be a big deal. It won’t even work with Windows. The screen itself is great though.
75% both.
Today I encountered another problem where, after logging in, the left half of the screen appeared noticeably darker than the right half. Problem resolved itself after restarting Mac. Not sure what sort of issue this is.