dell released their newest ultrasharp model ,U2723QE, U3223QE ultrasharp monitor

[Dentifrice]

Finally got my U3223QE. Note that I already have the U2723QE.

The 32in seems to work well except for one thing : the movie and game preset don't work. The display becomes like a 8 colors monitor. All other presets work fine.

Note that it's working fine with my 27in. They are connected to the same computer in dual display. I tried on macOS and Windows 10, same problem.

I installed the drivers on both OS, same problem.

Anyone with the same problem?

edit : I added pictures of what I get in both presets.

 

[Mr47]

You probably have HDR enabled somewhere in the menu.

 

[Dentifrice]

You probably have HDR enabled somewhere in the menu.

well, HDR was enabled on the monitor settings but not in my operating systems. I don't want to use it. I disabled it and now everything is fine

thanks!

 

[lowimpact]

No, not yet at least. I'm testing the new firmware under NDA. So I cannot share the update with anyone. But I have to say that I'm impressed with the results! They have really fixed the flickering problem without disabling local dimming. So the four zones are still doing their work but without any flickering!

Any more thoughts on your experience with the new firmware?

I'm very curious if Dell has done anything to address the low HDR color saturation on the U3223QE in addition to the HDR backlight strobing.

Outside of the U3223QE's low HDR color saturation issue the U3223QE is a significantly better panel - much better black uniformity, better adobe rgb performance, slightly better contrast, dramatically reduced backlight zone bleed etc..

 

[Degrader]

Any more thoughts on your experience with the new firmware?

I'm very curious if Dell has done anything to address the low HDR color saturation on the U3223QE in addition to the HDR backlight strobing.

Outside of the U3223QE's low HDR color saturation issue the U3223QE is a significantly better panel - much better black uniformity, better adobe rgb performance, slightly better contrast, dramatically reduced backlight zone bleed etc..

The flickering problem is solved, but another bug was in the new firmware. Whenever you turn on the screen a message is being displayed for a few seconds saying that the firmware update is not completed. This issue is now escalated from the engineering team to the development team.
Note that the issues are only applicable to the 27 inch variant, so it is not to be expected that the U3223QE will receive an update too.

 

[lowimpact]

The flickering problem is solved, but another bug was in the new firmware. Whenever you turn on the screen a message is being displayed for a few seconds saying that the firmware update is not completed. This issue is now escalated from the engineering team to the development team.
Note that the issues are only applicable to the 27 inch variant, so it is not to be expected that the U3223QE will receive an update too.

The U3223QE has near identical backlight strobing issues (poor control of too few local dimming zones). Only difference is for subtitles with the U3223QE you get 6/8 backlights strobing where with the U2723QE you get 4/4 backlights strobing. Flickering issues in dark movie / game scenes should be near identical too.

The U3223QE's unique issue is it's (current) inability to display saturated colors in HDR / poor HDR color volume. I did not have this issue with the U2723QE.

 

[Degrader]

The U3223QE has near identical backlight strobing issues (poor control of too few local dimming zones). Only difference is for subtitles with the U3223QE you get 6/8 backlights strobing where with the U2723QE you get 4/4 backlights strobing. Flickering issues in dark movie / game scenes should be near identical too.

The U3223QE's unique issue is it's (current) inability to display saturated colors in HDR / poor HDR color volume. I did not have this issue with the U2723QE.

Okay, I didn't know that the U3223QE has similar flickering issues in HDR as the U2723QE. The question is: Is Dell aware of it?

Did you had the U3223QE and so you experienced by yourself that the tone mapping in HDR is off?

 

[lowimpact]

Okay, I didn't know that the U3223QE has similar flickering issues in HDR as the U2723QE. The question is: Is Dell aware of it?

Did you had the U3223QE and so you experienced by yourself that the tone mapping in HDR is off?

I'm unsure how Dell wouldn't be aware of it, but it's completely possible that they aren't.

Yes, it could definitely be a tone mapping issue, but I think it's more likely that the panel on the U3223QE simply can't display colors properly at higher HDR brightness levels. This kind of display performance issue is relatively common, but the U2723QE doesn't have it / is able to display colors properly at higher brightness levels.

 

[fuchai]

If the U2723QE monitor is used for video editing, only SDR is used without HDR. This will recommend buying?
Using in SDR, will the contrast be substandard or have backlight bleed?

When I want to buy U2720Q, it discontinued in my region.

 

[lowimpact]

If the U2723QE monitor is used for video editing, only SDR is used without HDR. This will recommend buying?
Using in SDR, will the contrast be substandard or have backlight bleed?

When I want to buy U2720Q, it discontinued in my region.

U2723QE is great in SDR in a dark room. The backlight bleed is noticeable (the U3223QE has much lower backlight bleed), but not a deal breaker. The biggest concern for your use case would probably be that the U2723QE's +/- 350 nit brightness is very dim compared to apple displays many considering this might be used to (500+ nits).

The semi-gloss not quite matte coating on these displays handles reflections really poorly too resulting in the display appearing both dimmer than 350 nits and less contrasty than non "IPS black" panels with better display coatings when in daylit rooms. Brighter displays can power through poor display coatings like this without suffering this badly - it's really the combination of the poor display coating and the low brightness that's the issue.

If you don't have light control in your intended room I'd start with the U3223QE which is noticeably brighter in SDR (+/- 400 nits) and will have higher perceived brightness due to the larger display size then if that doesn't work get an apple studio display (high brightness, great display coating, sadly more $$$$).

 

[fuchai]

U2723QE is great in SDR in a dark room. The backlight bleed is noticeable (the U3223QE has much lower backlight bleed), but not a deal breaker. The biggest concern for your use case would probably be that the U2723QE's +/- 350 nit brightness is very dim compared to apple displays many considering this might be used to (500+ nits).

The semi-gloss not quite matte coating on these displays handles reflections really poorly too resulting in the display appearing both dimmer than 350 nits and less contrasty than non "IPS black" panels with better display coatings when in daylit rooms. Brighter displays can power through poor display coatings like this without suffering this badly - it's really the combination of the poor display coating and the low brightness that's the issue.

If you don't have light control in your intended room I'd start with the U3223QE which is noticeably brighter in SDR (+/- 400 nits) and will have higher perceived brightness due to the larger display size then if that doesn't work get an apple studio display (high brightness, great display coating, sadly more $$$$).

if the U2723QE had +/- 350 nits brightness but could achieve a contrast ratio close to 2000:1 in SDR?

I see a lot of comments that don't quite reach 2000:1. that is ok. (I don't know whether to use HDR or SDR mode)

If U2723QE SDR monitor contrast with U2720Q same, This is unforgivable. Since HDR400 on the market is a certification that has no effect is a sales skill, and only when it reaches HDR600 can we talk about the topic of HDR, also HDR600 not in this price range

 

[lowimpact]

If U2723QE's +/- 350 nit brightness but the contrast ratio can reach close to 2000:1 in SDR?

Contrast ratio (actual) and contrast ratio (perceived) are different things. In a daylit room it will be hard to tell the difference in contrast between three monitors with 1000, 2000 and 4000 contrast respectively (i.e. IPS vs IPS black vs VA) and in a situation like that the display coating will be a major factor influencing perceived contrast. Put those same three monitors in a dark room though and the contrast differences would be immediately obvious and the display coatings would perform very differently (mostly just glossier = lower haze ratio = sharper).

I'm not against matte (or semi-gloss) coatings - these units just don't have very good ones. Dell can make good semi-gloss coatings (XPS13 laptop) so unsure why these new displays don't fare better in this area.

 

[lowimpact]

(duplicate post deleted)

 

[5425642]

if the U2723QE had +/- 350 nits brightness but could achieve a contrast ratio close to 2000:1 in SDR?

I see a lot of comments that don't quite reach 2000:1. that is ok. (I don't know whether to use HDR or SDR mode)

If U2723QE SDR monitor contrast with U2720Q same, This is unforgivable. Since HDR400 on the market is a certification that has no effect is a sales skill, and only when it reaches HDR600 can we talk about the topic of HDR, also HDR600 not in this price range

My first 27” did have 1400:1 dell replaced it on the warranty.

Second one did have 1890:1 I think so that was a keeper

 

[Dentifrice]

anyone with the 32 inch have random blank screen on the display port?

My mac is connected to USB-C and I don't have any problem. My pc is connected via DP and randomly the screen goes black. I need to switch inputs or turn off/on the monitor to get it back.

The 27inch version never did that.

 

[lowimpact]

My first 27” did have 1400:1 dell replaced it on the warranty.

Second one did have 1890:1 I think so that was a keeper

How do you measure the contrast?

 

[vddobrev]

anyone with the 32 inch have random blank screen on the display port?

My mac is connected to USB-C and I don't have any problem. My pc is connected via DP and randomly the screen goes black. I need to switch inputs or turn off/on the monitor to get it back.

The 27inch version never did that.

Try higher quality cable.

 

[5425642]

How do you measure the contrast?

With x-rite i1pro and also with the x-rite i1display pro 3 plus

 

[5425642]

Got one of the 27” now I’m thinking of buying a second after the summer. Sometime I badly need a second monitor in portrait mode to watch code in.

 

[fuchai]

My first 27” did have 1400:1 dell replaced it on the warranty.

Second one did have 1890:1 I think so that was a keeper

Whether to turn on HDR or turn off HDR to test contrast? 1890:1?

 

[5425642]

Whether to turn on HDR or turn off HDR to test contrast? 1890:1?

Did test it with sdr (hdr off)

 

[fuchai]

Did test it with sdr (hdr off)

Can it be used normally in SDR mode?U2723QE

 

[5425642]

Can it be used normally in SDR mode?U2723QE

Yeah, I'm not using HDR at all only SDR mode.

 

[Dentifrice]

Try higher quality cable.

I bought a DP 1.4 certified cable form Cable matters and same problem.

 

[CubeApril]

Wanted to replace my U2720Q’s with these, but I really don’t understand how they backslide so much with the reflection handling. Both the U2720Q and the S2722QC do a decent job, so why is the new monitor so much worse?