Eye fatigue on my new ipp 10.5?

[borgusio]

I read the whole thread and I try to summarize the potential causes of the described issue:
- Apps are not ready yet for 10.5. Therefore, they are being upscaled and the text is less sharp than it would be if it was natively rendered at the 10.5 resolution
- The coating is more sensitive to fingerprints than the coating on 9.7 which makes the glass appear uneven.
- Due to the higher refresh rate, people now can read the text while scrolling. The fingerprints get in the way and cause fatigue while reading
- On top of that some people suffer from motion sickness and get dizzy while looking at the screen at 120 Hz

Since I get sick quite fast when I use any VR glass other than the VIVE, I guess that I will hold my 9.7 until the issues with the 10.5 are solved
The main thing would be to update all apps to the new native resolution. I assume that the issue will almost disappear then.

 

[fraz76]

For now, I returned both Ipp 10.5 and wait some months until all apps will update to native resolution, iOS 11 will be released, Apple improve quality controls in the production process and fixes any hardware issue.

Luckily I've an old, but super clear and easy to read, iPad Air 1 to cheer the wait

 

[Jodiuh]

I had some eye strain problems with a 2017 ipad vanilla and after swapping for a 2016 pro 9.7...it's all good. I want nothing to do with eye strain & being that I bought the old pro a month before the new one released, I'm relieved.

0lf's post here seems like a very real and odd situation.
https://forums.macrumors.com/threads/eye-fatigue-on-my-new-ipp-10-5.2051665/page-3#post-24707036

The folks with eye strain issues...does the opposite color help? For example, if you're hurting with a black, can you check out a white/rose/gold model?

 

[macintoshmac]

Great. Buy a top of the line iPad just to scale the performance back.

Come on, don't forget the power and joy of bragging rights.

 

[iDriftKing]

I'm having this issue for the first time, I got a headache after one hour of work on my new ipp 10.5. Never had any problems on my iPhone, Macbook Pro or iPad Air. I'm considering to return the new ipad. I disabled the 120Hz and true tone and it didn't make a difference.

I'm wondering if a glass screen protector would be an improvement.

 

[AppleRobert]

Well Walmart and Costco which are the closest to me still have the 9.7 on display, I am going to hop over there to see if I can tell a major difference.

If there is and the 10.5 bothers me when using it even a little bit up till the return period then it is a goner. I can always revisit buying it in the future.

 

[steve gee]

Amazing they get away with putting out such a faulty product. Yet everyone is buying. Im sure we'll soon hear "Your'e looking at the screen wrong".

 

[AppleRobert]

Amazing they get away with putting out such a faulty product. Yet everyone is buying. Im sure we'll soon hear "Your'e looking at the screen wrong".

I saw no drastic difference when I was at Costco comparing the 10.5 I brought along with their 9.7 on the kiosk.

Maybe there are some wonky displays out there but there aren't enough cases reported here to raise a flag. Could be ones vision, the lighting while viewing etc.

 

[Perene]

- The coating is more sensitive to fingerprints than the coating on 9.7 which makes the glass appear uneven.

Maybe that's the case, however if you are using the iPAD without a microfiber cloth you are making a big mistake. I find impossible to use mine without that cloth to accompany me 24/7. Of course I don't keep cleaning the screen every hour like a lunatic, but at least once a day or each 2 days it's REALLY, REALLY required, otherwise these fingerprints will spoil your experience. I recommend the one mentioned here in this thread.

I was appalled to see how my screen looked like after days without using this cloth, which is perfect for it since it does not damage it in any way. Don't use anything but water, though, and only when the dirt can't be removed easily.

I'm wondering if a glass screen protector would be an improvement.

When I first got the iPAD I applied a screen protector right away. Now, my IPP 9.7 is perfectly preserved after more than a year, and I don't use any. First of all, once applied it's very hard to remove, if this can be done at all. Second, you can't apply yourself and make sure this is going to work, I tried that once and had to throw away, so you have to pay for someone to do it and hope that person does a good job. Third, this will certainly ruin the benefits you have from a naked screen. If you wish to protect your iPAD, buy a silicone case and smart cover (or something similar), NEVER (and I really mean it) use these devices without protection.

And if you use the Pencil, this is another reason to buy a microfiber cloth for gadgets, to remove the dust that can scratch your screen, if it's in the tip. I used for more than a year the Pencil and there's not a single scratch (and when it was released some people complained about this), because my screen is always clean and protected.

Remember the IPP 9.7 already had a very low reflectance screen, that reflects just 1.7 percent of the ambient light by using a new Anti-Reflection AR coating. This was by far the lowest screen reflectance of any mobile display, so its image colors and contrast in high ambient light will appear considerably better than on any other mobile display, a major enhancement that reduces the reflected light glare from the screen.

Ask yourself how a screen protector could improve that (and the image quality you get from a naked screen).

 

[MarkB786]

Finally decided to return my 10.5. My eyes just not adjusting. I will look again in the Fall once iOS 11 comes out and more apps have been updated for the new pad. My eyes are happy to be back to the 9.7 ipp!

 

[iDriftKing]

Finally decided to return my 10.5. My eyes just not adjusting. I will look again in the Fall once iOS 11 comes out and more apps have been updated for the new pad. My eyes are happy to be back to the 9.7 ipp!

I'm doing the same, although I had already sold my iPad air.

 

[PhoneI]

I notice no difference between my 9.7 and 10.5 inch iPads in terms of eye fatigue. I am running iOS11 but doubt that would matter.

 

[borgusio]

Maybe that's the case, however if you are using the iPAD without a microfiber cloth you are making a big mistake. I find impossible to use mine without that cloth to accompany me 24/7.

To be honest I cleaned my 9.7 twice at home since I bought it.
So, no I do not agree on your assessment.

 

[960design]

I notice no difference between my 9.7 and 10.5 inch iPads in terms of eye fatigue. I am running iOS11 but doubt that would matter.

I'm with you. 9.7 & 10.5 look and feel the same to my eyes.

 

[Altis]

Checked out 10.5 side by side with regular ipad in store today. Looking at same book in ibooks on each. regular ipad text crisp and in focus. 10.5 text was difficult to pin down. Not crisp. Weird.

This is a big qc problem.

Might this have to do with the new resolution? Would apps be scaling the 9.7" size up to a blurry 10.5" resolution?

 

[upandown]

Amazing they get away with putting out such a faulty product. Yet everyone is buying. Im sure we'll soon hear "Your'e looking at the screen wrong".

So wise of you to think in only black and white.

 

[cap7ainclu7ch]

We need someone to take a more scientific approach to this. We already know that scaling can cause blurring but that wouldn't explain native apps. So the only thing that would explain it is a defective screen. I highly doubt promotion is the problem. Did anyone with problems try replacing it for another 10.5?

 

[MarkB786]

We need someone to take a more scientific approach to this. We already know that scaling can cause blurring but that wouldn't explain native apps. So the only thing that would explain it is a defective screen. I highly doubt promotion is the problem. Did anyone with problems try replacing it for another 10.5?

Yes I did, mainly due to a notceable yellow dark spot. New one lost the yellow, but I had the same eye strain and difficulty focusing on text. It's almost as if the background lighting behind the text was just too intense, so that the text seemed to get washed out or lost in the brightness. Even at low brightness levels, the text just was non-sharp and washed out for me. Hard to explain, but the headaches and eye strain were very real. Back on my 9.7, the text is sharp and readable. No strain, no headache at all.

My current guess is that it's the new antiglare coating. I put an antiglare film on my MBP at one point, which also tended to blur text (although without the headaches in that case). I ended up removing the antiglare film.

 

[upandown]

We need someone to take a more scientific approach to this. We already know that scaling can cause blurring but that wouldn't explain native apps. So the only thing that would explain it is a defective screen. I highly doubt promotion is the problem. Did anyone with problems try replacing it for another 10.5?

I believe someone went in the store and still had the same eye strain with the demo as the unit they bought.

I agree that you would think apple would have all native apps scaled correctly. However, in recent ios versions apples native apps were not optimized or matched to the rest of the ios. Ie. 'notes' when going from ios 6 to ios 7. It took them a whole year to match it up. So perhaps some native apps are not scaled correctly.

I agree the 120hz shouldn't be an issue. However some people were born with the short straw and are sensitive to things the rest of us aren't.
[doublepost=1498173697][/doublepost]Although I don't get any sort of eye strain, I want to admit that when I took the iPad 10.5 out of the box for the first time, I felt like something wasn't right. The text didn't seem as bold and the home screen colors didn't seem as saturated. I had my iPad Pro 9.7 right next to it for comparison. I was hopeful the screen just needed time to burn in or warm up. I've since sold my 9.7 so I have nothing to compare it to. My initial thought was perhaps it's the black levels or lack thereof. Although Apple makes ever increasingly color accurate displays; their black levels have become worse and worse with every release. A higher cd/m2 value*. I'm figuring they are waiting to implement OLED to solve that problem.

Since that first day, I've put my money on either scaling or screen coating. Although I don't notice any issues with my daily use and absolutely love the device as a whole I'm hopeful software can correct the issue for everyone.

 

[cap7ainclu7ch]

I believe someone went in the store and still had the same eye strain with the demo as the unit they bought.

I agree that you would think apple would have all native apps scaled correctly. However, in recent ios versions apples native apps were not optimized or matched to the rest of the ios. Ie. 'notes' when going from ios 6 to ios 7. It took them a whole year to match it up. So perhaps some native apps are not scaled correctly.

I agree the 120hz shouldn't be an issue. However some people were born with the short straw and are sensitive to things the rest of us aren't.
[doublepost=1498173697][/doublepost]Although I don't get any sort of eye strain, I want to admit that when I took the iPad 10.5 out of the box for the first time, I felt like something wasn't right. The text didn't seem as bold and the home screen colors didn't seem as saturated. I had my iPad Pro 9.7 right next to it for comparison. I was hopeful the screen just needed time to burn in or warm up. I've since sold my 9.7 so I have nothing to compare it to. My initial thought was perhaps it's the black levels or lack thereof. Although Apple makes ever increasingly color accurate displays; their black levels have become worse and worse with every release. A higher cd/m2 value*. I'm figuring they are waiting to implement OLED to solve that problem.

Since that first day, I've put my money on either scaling or screen coating. Although I don't notice any issues with my daily use and absolutely love the device as a whole I'm hopeful software can correct the issue for everyone.

Gotcha, so it could be a fundamental software issue at this point combined with the potential problems with the new anti glare coating.

 

[steve gee]

So wise of you to think in only black and white.

uh... i expect a new flagship product to not be defective. And thank you.

 

[upandown]

Nothing is perfect, technology included. Even if you spend money for it. It will always be that way.

 

[akdj]

I own the original 9.7" and 12.9" Pros and have had the new 10.5" for three days reading constantly. I'm 45 and use 'readers' and haven't noticed any issues with eye strain/sharpness. Period. I've compared side by side apps from 9.7 and I'm happy as can be
As an owner of every iPad since 2010, I can definitely say that this is the best yet! While a couple of the complaints are from longer term MR residents - a lot of folks complaining are 'new' or newer members. Not saying your term on MR is determining your eyesight but either you have a bum unit or you aren't familiar with the iPad display --- I'd put money on the former --- as not a single review or mentioning of this issue has appeared anywhere but here and with a very few number of complaints.
Those considering buying one and now hesitant, just buy from Apple or Best Buy where you can return it if you're unhappy with it!

I've got the forum opened to this same page on Pro 9.7/12.9/& 10.5" and There's ZERO difference in sharpness of text!
Take the bum iPad back and get a replacement -- it's hands down the greatest iPad ever made and the display is one of the bigger upgrades to the display stack since they went 'retina' w/iPad 3 or the 'new iPad'. Seriously!

 

[MarkB786]

Is Apple using display panels/hardware from different vendors? I seem to recall that issue from an ipad generation or two back.

 

[iDriftKing]

As an owner of every iPad since 2010, I can definitely say that this is the best yet! While a couple of the complaints are from longer term MR residents - a lot of folks complaining are 'new' or newer members. Not saying your term on MR is determining your eyesight but either you have a bum unit or you aren't familiar with the iPad display --- I'd put money on the former --- as not a single review or mentioning of this issue has appeared anywhere but here and with a very few number of complaints.

Take the bum iPad back and get a replacement -- it's hands down the greatest iPad ever made and the display is one of the bigger upgrades to the display stack since they went 'retina' w/iPad 3 or the 'new iPad'. Seriously!

I had an iPad air before the 10.5". I also used iPhones since the 3GS and never had any problems with the displays. I also don't have this problem on my Macbook Pro, or Apple Watch. But to me, the screen of the 10.5" IPP is flickering. When I ask some of me relatives, they can't see the flickering either and say it's a magnificent screen.

It's just because I have sensitive eyes (I think), I can't help it. Nevertheless I'm going back to the Apple store to compare the showcased models.

Also, it's also not because you don't experience a problem, that the problem doesn't exist. iPad problem or not.