From Apple Support: sorry, Its not Push..no fix comings

[Agathon]

This is hopeless.

I can change a calendar on my touch and it will appear on the web client in a short time.

I can change something on the web client and it will usually change it on my Touch immediately (although there are occasional errors).

Changing something on my mac sometimes works if I sync it.

Changing something on the web client sometimes ends up changing stuff on my mac.


Email is borked. It works perfectly on the web, but will only push to the Touch intermittently. If the Touch is asleep, it won't push (not sure if that is a "feature" or not. This bothers me more than anything. I'm guessing wifi connectivity requires the device to be awake, which means that push email is basically useless, since if it isn't playing music it auto sleeps after a short interval.

Intermittently, MobileMe will create another identical account on my Touch and then start doubling up all my stuff.

On the whole the service is extremely poor. I suspect that Apple will be sued for false advertising and rightly so.

Works for me for the most part, but certainly not instantaneously. I like the idea that if you need something to sync instantly because perhaps you just made a change on your computer, you can always choose "sync now."

Stop making excuses for Apple. They messed this up and deliberately misled consumers. Push means Push. The service was advertised as instantly syncing everything. It does not – therefore Apple failed.

There's also other stuff they advertised (like iDisk sharing) that has been quietly dropped.

Just accept that it isn't what was advertised. Nobody wants to hear excuses for Apple's poor performance.

 

[vannibombonato]

This is hopeless.

I can change a calendar on my touch and it will appear on the web client in a short time.

I can change something on the web client and it will usually change it on my Touch immediately (although there are occasional errors).

Changing something on my mac sometimes works if I sync it.

Changing something on the web client sometimes ends up changing stuff on my mac.


Email is borked. It works perfectly on the web, but will only push to the Touch intermittently. If the Touch is asleep, it won't push (not sure if that is a "feature" or not. This bothers me more than anything. I'm guessing wifi connectivity requires the device to be awake, which means that push email is basically useless, since if it isn't playing music it auto sleeps after a short interval.

Intermittently, MobileMe will create another identical account on my Touch and then start doubling up all my stuff.

On the whole the service is extremely poor. I suspect that Apple will be sued for false advertising and rightly so.

I am an Apple fan, i even have some tens of thousands bucks in share as an investment because i believe in the company long term.

But the way they're handling this seriously make me doubt about the management. It's not about screwing up something technical, that can happen. It's about having on your home page a jerk telling you on a video how everything works, when you do know that in the very same moment the thing you're selling it just does not work. And you don't send me a two-liner apologizing? You do not say anything? Are you working on it or are you waiting that this hit the news before acknowledging that there's an issue?

It's a matter of reputation here. In my opinion Apple is now simply a company that sometimes sell very good products, and whose customer service is beyond crap. They're lying here, people.

 

[008325]

Stop making excuses for Apple. They messed this up and deliberately misled consumers. Push means Push. The service was advertised as instantly syncing everything. It does not – therefore Apple failed.

There's also other stuff they advertised (like iDisk sharing) that has been quietly dropped.

Just accept that it isn't what was advertised. Nobody wants to hear excuses for Apple's poor performance.

i think wi-fi disconnect after sleep is quite reasonable......
if you own iPhone , you can get a push mail in every time and everywhere
this is the different

 

[HolmesQatar]

Try logging out of .me and then log back in. If that doesn't work you may need to trash your com.apple.DotMacSync.001b639bd397.plist preference.

Logging out and in didn't work. But can't find the preference file you quoted anywhere. This issue is also happening on my Macbook as well as my iMac.

 

[JimmyDreams]

It's false advertising, plain and simple

This is a cut and paste from Apple.com under 'learn more' about MobilMe:


MobileMe
MobileMe, the Internet service from Apple, automatically pushes new email, contacts, and calendar events to your Mac or PC and over the air to your iPhone and iPod touch. So no matter where you are, your devices are always up to date. You also get easy photo sharing, 20GB of online storage, and mor

They advertise push, not sync. I guess they would argue 'always', but to me, that means damn near instantaneous.

I'm going to watch the video now so I can be further lied to.

 

[dombookpro]

This whole thing is a storm in a teacup. The bottom line is that all of the push services are working (including when u add a contact/calendar event on iphone/mobileme, it will push immediately to desktop). The only thing that isn't to some people's satisfaction is the lack of immediate pushing from desktop. Can I make a suggestion - Once you've added all your contacts, updated all your calendar events... How about you simply click "sync now" - It's a short distance up to the menu bar... and then perhaps you can then "get over it".

It's also amazing how people like to spread disinformation on these forums. People are convinced that they saw Steve Jobs demoing desktop apps pushing info from imac... If you were to actually check, rather than talking straight out of you bum, you would find that it was Phil Schiller, and he consistently used the mobileme web apps during his demo. So they were not dishonest.

I'd prefer it to push automatically - but I'm not gonna throw my toys out of the pram about it. Unlike many of this thread.

 

[LEStudios]

Dears,
just to let you know that the Push between desktop apps and the infamous cloud simply does not exist.

http://support.apple.com/kb/TS1155

The "automatic, instantly" that was advertised is simply a 15 minutes interval syncing between your mac and the redicolous cloud. I dont know how can this legally be possible with what they have shown in the keynote, shown in the guided tour video, and sold for 99 bucks.

Also i wonder what happens if, say, i change a calendar entry in my ical desktop app 1 minute before going out of home, then shut down the computer. Guess what? Unfortunately i wasnt lucky enough to get it synced...

This is not exchange for the rest of us, because exchange works. This is only a pathetically implemented scam. Im digusted.

That's Not true you need to go to your iPhone to Settings Make Sure Push is on but don't do Every 15 Minutes set it to Manually. I've been testing it by Creating Groups in Address Book on the Mac then go to Me.com to see if everything is there it was but make sure that is on Automatic. Everything that you do will basically be instant. I'm really amazed and happy that I got my .Mac account back in January now I got a better service then I ever expected. I'm happy Mac user. If you having problems then you need to take your Stupid butt to the Genius Bar @ you local Apple Store and get a cup of knowledge on me!

 

[dombookpro]

"MobileMe
MobileMe, the Internet service from Apple, automatically pushes new email, contacts, and calendar events to your Mac or PC and over the air to your iPhone and iPod touch. So no matter where you are, your devices are always up to date. You also get easy photo sharing, 20GB of online storage, and mor

They advertise push, not sync. I guess they would argue 'always', but to me, that means damn near instantaneous."

hmmm... Amazing how someone can produce evidence for skullduggery, only for it to contradict the point they're trying to make. The above statement is correct.

"MobileMe [...] automatically pushes new email, contacts, and calendar events to your Mac or PC, and over the air to your iPhone and iPod Touch."

That's what it does - Anything contained on MobileMe is pushed automatically to your Mac or PC and iPhone/Touch. What's your point?

 

[chris3g]

It's not a question of refreshing apps - as has been stated a lot of people cannot get MobileMe to push events to their Macs. In my experience, when a change in iCal or Address Book goes from MobileMe to the Mac it is the result of the Mac doing an automatic sync - it is not being 'pushed' - and refreshing makes no difference, the event turns up in the calendar automatically but only after the Mac syncs.

Push from mobileme to mac definitely works, it's not a result of a scheduled sync. I made a small video of push in action, take a look.

http://massoh.com/chris/push.mov

 

[bmk]

Push from mobileme to mac definitely works, it's not a result of a scheduled sync. I made a small video of push in action, take a look.

http://massoh.com/chris/push.mov

That's great for you, and good to have some visible proof - I'm just saying that I have never had that happen on my Mac and neither have a lot of other people. Do you have an iPhone by the way? It seems like more people are having success in pushing from the cloud if they have an iPhone, perhaps because the iPhone is linked to the Mac through iSync?

 

[vannibombonato]

That's Not true you need to go to your iPhone to Settings Make Sure Push is on but don't do Every 15 Minutes set it to Manually. I've been testing it by Creating Groups in Address Book on the Mac then go to Me.com to see if everything is there it was but make sure that is on Automatic. Everything that you do will basically be instant. I'm really amazed and happy that I got my .Mac account back in January now I got a better service then I ever expected. I'm happy Mac user. If you having problems then you need to take your Stupid butt to the Genius Bar @ you local Apple Store and get a cup of knowledge on me!

Did you miss something in the last 150 posts?
We're not talking about iphones here, we're talking about those white big things sitting in millions of consumers houses called M-A-Cs .
Wake up and get a cup of coffee on me.

 

[Agathon]

This whole thing is a storm in a teacup. The bottom line is that all of the push services are working (including when u add a contact/calendar event on iphone/mobileme, it will push immediately to desktop). The only thing that isn't to some people's satisfaction is the lack of immediate pushing from desktop. Can I make a suggestion - Once you've added all your contacts, updated all your calendar events... How about you simply click "sync now" - It's a short distance up to the menu bar... and then perhaps you can then "get over it".

It's also amazing how people like to spread disinformation on these forums. People are convinced that they saw Steve Jobs demoing desktop apps pushing info from imac... If you were to actually check, rather than talking straight out of you bum, you would find that it was Phil Schiller, and he consistently used the mobileme web apps during his demo. So they were not dishonest.

I'd prefer it to push automatically - but I'm not gonna throw my toys out of the pram about it. Unlike many of this thread.

I don't want to be rude, but you are stretching the edge of pathetic here. Do you not remember the diagrams at WWDC showing that if you changed it on one device (whether it be phone, ipod, PC or Mac) it would immediately be pushed up to the cloud and down to all the other devices.

That neither Schiller or Jobs bothered to say "It only works for the web apps and the phone, not for the desktop apps" was an intentional omission. Apple will be sued, and rightly so.

I'm watching Schiller at WWDC right now. He implies that it works from Outlook and the Mac.

 

[profetto]

Just some thoughts. Could this 'push' working for some and not others be due to what country we live in?

Seeing as you cannot technically buy MobileMe yet from the Canadian Apple site, but you can from the American Apple site. Makes me think as though certain servers are still not set up while some are.

I live in Canada, and I just tried putting an event in calender on me.com and a different event on caldener on desktop, and neither were pushed to the other.

Really makes me believe MobileMe is not fully set up to push as of yet.

 

[Sean Gould]

Boy, I sure would love to chime in with my personal experience using the mobile me service that I just paid for. Unfortunately I still haven't received the update in either software update or in .mac prefs. Awesome.

 

[cuanurse]

I am pretty disappointed. I just tried it out by adding an event on my phone and it did not appear on ical until i performed a sync. Not exactly Push when I have to Pull the information onto my computer.

Oh.. so I tried to put something in my ical on my ipod to see if it would update and it didn't. I looked further into and it and it turns not only do I have to set up "automatic" syncing in mobileme but also set it up in itunes. Then set it up on my ipod. So it didn't work because I didn't set it up right but now it is great! For those who things are working- do you have things properly set up?
Here is the step by step for Mac and ipod...
http://www.apple.com/mobileme/setup...2.0&os=Mac&osVersion=10.5.4&iTunesVersion=7.7

 

[cuanurse]

Boy, I sure would love to chime in with my personal experience using the mobile me service that I just paid for. Unfortunately I still haven't received the update in either software update or in .mac prefs. Awesome.

To get this you must go into System Preferences --> Internet & Network --> .Mac.
Sign OUT then back it and the update should pop up! I was having the same problem.

 

[Agathon]

Push from mobileme to mac definitely works, it's not a result of a scheduled sync. I made a small video of push in action, take a look.

http://massoh.com/chris/push.mov

Cool. This was working for me yesterday, but seems to have stopped now. I have no idea why.

 

[chancee]

This bull**** sync issue is just as bad as the misinformation regarding the emails and the fact that unless you have a .me/.mac account you have to go through he** to get emails from a different account - hotmail, gmail, etc. Even then you have to jerry rig everything to have the correct FROM email listed. In order to reply from the corresponding email it means you have to have the account already on your iphone... so that means you're basically getting duplicate emails. So what did i do to stop getting duplicates? I listed a dummy server in the INCOMING SERVER, but now my iphone is constantly checking and trying to access the server and get those emails... $99 a year for this headache?! Please.

Exchange for the rest of us?? Not even close. This is a balancing act of several different imperfect technologies thrown together.

 

[cuanurse]

This bull**** sync issue is just as bad as the misinformation regarding the emails and the fact that unless you have a .me/.mac account you have to go through he** to get emails from a different account - hotmail, gmail, etc. Even then you have to jerry rig everything to have the correct FROM email listed. In order to reply from the corresponding email it means you have to have the account already on your iphone... so that means you're basically getting duplicate emails. So what did i do to stop getting duplicates? I listed a dummy server in the INCOMING SERVER, but now my iphone is constantly checking and trying to access the server and get those emails... $99 a year for this headache?! Please.

Exchange for the rest of us?? Not even close. This is a balancing act of several different imperfect technologies thrown together.

I'll admit that I did wish the push was for gmail but I don't think it's "he**" to get email from it. I think that this is pretty cool but I do hope for some improvements in the future.

 

[008325]

Push from mobileme to mac definitely works, it's not a result of a scheduled sync. I made a small video of push in action, take a look.

http://massoh.com/chris/push.mov

yes , thank you. however , on this thread ,
we feel disappointed on "Mac to Mobile Me Pushing".......

they are lying .....

 

[bmk]

Push from mobileme to mac definitely works, it's not a result of a scheduled sync. I made a small video of push in action, take a look.

http://massoh.com/chris/push.mov

Hey Chris3G I just had my first MobileMe to Mac push. Made a change in the cloud then about 2 or 3 minutes later the sync started - and it wasn't an automatic sync as it only updated the app I had changed. BUT 2 minutes after that I tried it again - did exactly the same thing (twice to make sure) and...nothing. Absolutely dead. Had to wait for the automatic sync and still nothing showed up. But then quitted out of iCal and started it up again and the changes appeared. Not how it was demoed - don't remember Phil Schiller shutting the app down and then opening it up again to get his pushed events to appear!

 

[lancejorton]

I am pretty disappointed. I just tried it out by adding an event on my phone and it did not appear on ical until i performed a sync. Not exactly Push when I have to Pull the information onto my computer.

Maybe you don't have it setup correctly. I can't even sync my iPhone contacts, etc when I plug it in. It just says there is nothing to do and moves on. I tried adding an event to iCal as a test. It was on my iPhone in 2-3 minutes. I deleted it from the iPhone and it was deleted from my iCal in less than 30 seconds. That's why I got MobileMe and it works for me.

I am disappointed the MobileMe interface is so slow. I hope they resolve that. I am also disappointed that the iPhone 2.0 software doesn't allow for Push emails from 3rd party IMAP servers. Seems like a simple fix but it appears they are not supported, but that's for a different forum.

 

[soLoredd]

Push from mobileme to mac definitely works, it's not a result of a scheduled sync. I made a small video of push in action, take a look.

http://massoh.com/chris/push.mov

Well, you pissed me off even more because I am not as fortunate as you!

So, we know it can work.

Are you able to get it to push from your Mac to MobileMe though?

 

[hbunting]

After I set it to automatic on both imac/mbp it works great. Everything seems to be off by just a few seconds, although I think the longest I've seen something to take affect somewhere is is like 25 seconds.

I can't speak for anyone else, but I think mobileme is finally working great. The only issue I have is the apps don't load as quickly as was shown at the 2008 WWDC, even though I'm on a 10meg connection

Now if they can only come up with a 64GB or bigger iPhone!!!

 

[chris3g]

Hey Chris3G I just had my first MobileMe to Mac push. Made a change in the cloud then about 2 or 3 minutes later the sync started - and it wasn't an automatic sync as it only updated the app I had changed. BUT 2 minutes after that I tried it again - did exactly the same thing (twice to make sure) and...nothing. Absolutely dead. Had to wait for the automatic sync and still nothing showed up. But then quitted out of iCal and started it up again and the changes appeared. Not how it was demoed - don't remember Phil Schiller shutting the app down and then opening it up again to get his pushed events to appear!

i think it still needs work as i also had some times yesterday when it was spotty...but, at least the feature itself is there, mobileme-to-mac IS push, when it works. On the other hand, mac-to-mobileme is most definitely NOT push.