Graphic card freaks out with brand new MBP 2016

[Mike84]

A few people reporting such glitches on 13" models makes me hopeful that it's "just" a software issue.

That is exactly what I have been thinking.

 

[voyagerd]

I spoke with an engineer and he thought it might have to do with the RAM since corruption is occurring even after switching between GPUs. I'm also getting CPU faults now which leads me to think it's not isolated to the Radeon GPU.

 

[AhmedY]

I spoke with an engineer and he thought it might have to do with the RAM since corruption is occurring even after switching between GPUs. I'm also getting CPU faults now which leads me to think it's not isolated to the Radeon GPU.

If that's the case, Could you run a diagnostic tool and try to fix it?
This might come in handy:
http://www.macworld.com/article/2362040/do-you-have-bad-ram-how-to-find-it-and-how-to-fix-it.html

 

[deadworlds]

I have also heard people speculate that the issues could be related to the intel HD integrated GPU, because doing normal tasks should not be making the dGPU active. For example, logging into the computer should not be activating the Radeon card. I believe that it could be related to firmware and drivers.

We have evidence that suggests that something funny is going on related to photos app and when switching between GPUs. Also 13" folks are getting display issues too, so it's not purely isolated to the AMD GPU.

 

[macmee]

I am having some issues myself, but they seem different from what everyone else is posting (in the videos, and so on). When I swipe to move from one space to another, I often have windows with terrible artifacts. This has happened to Safari, Finder, Messages, and Preview. Notably, I have used Photoshop a lot and haven't seen the issue occur with Photoshop itself, but it does occur with other apps both while using and while not using Photoshop.

I have a 15" 2.9 GHz i7, 16GB RAM, Radeon Pro 460 dGPU / Intel 530 integrated. Screenshots attached. Anyone else seeing this particular scenario?

I can't see the issue, clearly these photos look fine.

View attachment 674344 I'm having issues with my 13 book gut last night.

yes, so whats the problem? Looks great to me. Probably just a new OSX theme apple is trying out.

 

[afx114]

I'm experiencing similar issues, on a maxed out 2016 MBP with the 460. It started after a hard-freeze clicking the Siri button for the very first time. She glitched out like Max Headroom, then the machine completely froze and rebooted. Then after logging back in, the screen glitches out, then freezes completely. It then reboots and the cycle starts all over again. Rinse/Repeat:

I was able to get back in after running in Diagnostics mode (Hold down 'D' during boot). But overall things have been extremely unstable. In addition to this issue, I've also had issues with random lockups and the inability to quit programs (Chrome/Spotify). I had to force-quit them from Activity Monitor or else the machine wouldn't shut down or reboot. Seriously disappointed after dropping so much cash. Hoping this is a software fix and not a hardware issue. What did I expect with first rev of a new machine? ¯\_(ツ)_/¯

 

[adelonte]

I'm using the 450 graphics and ran into the following issues:

Firevault turned:

1. Laggy login screen, followed by a discoloured screen that flashes once.

2. Red flashing screen when working with Premier.

3. White frozen screen when working with Premier.

4. Red artifacts on the menu bar icons.

When firevault is turned off, the login screen is much smoother and no graphic bugs.

Not sure if i should return incase it is hardware.

 

[mrex]

Does anyone who is affected by this happen to also have Bootcamp/Windows 10 installed? Would be interesting if there are also problems under Windows. If not, this may indeed be a pure OSX software/driver issue.

I cant remember from where i read it but couple days ago someone who were testing 15" mbp say that he never saw any issue in windows. All graph-issues happened in osx.

 

[levymetal]

13" non-tb here, display glitches on login screen. It does seem to be software, but I'm not risking it. I'm still within the 14 day window so it'll be going back, and I'll wait a few generations before buying a new one. I'm upgrading from a 2011 MBP that's still going strong, yet these types of issues don't make me confident that the new machines are going to last 5 years. I don't consider that acceptable considering my new MBP is almost twice the price I paid for my old MBP 5 years ago.

 

[seadragon]

Dear MacRumors,

Please front page this.

Thanks.

 

[simnik123]

450 user here.
Can report graphic-issues here as well. Apple is sending a replacement asap.

 

[aaron5566]

Just logged into my 15" with 460 and it was sluggish to the point it didn't register me typing in my password. I had to click out and select my user again for the cursor to finally appear. I'm hoping this is just a bug which can be fixed through firmware.

On another note, on automatic graphics switching turned on, I notice stuttering when opening the folder "Other" in Launchpad. This disappears as soon as I turn it off and switch to the 460. Anyone else noticed that too?

 

[sparkie1984]

Dear MacRumors,

Please front page this.

Thanks.

Agreed!! Are they scared of upsetting Apple or something?

 

[JMac1996]

Can someone speculate on the widespread of that gpu gate issues?
How much devices out of 10? 100? 1000? have this issue?

i want to have some information about how much % of owners are happy, and how much % of owners ran into these gpu issues.
I will receive my Macbook Pro 15" (450) next tuesday and I wanna be ****in happy with it.
So please, is there someone out there who is objective and can speculate or point out numbers and quotes for general?
Thanks

 

[MacBH928]

If it is a software problem, how come some laptops have it and others don't?

All YouTube reviews did not mention this, given that all hardware is the same, I am guessing its a quality control issue.

 

[seadragon]

If it is a software problem, how come some laptops have it and others don't?

All YouTube reviews did not mention this, given that all hardware is the same, I am guessing its a quality control issue.

I find that generally, and most frustratingly, YouTube reviews NEVER mention any of the real world problems that people end up encountering. For example, screen uniformity is never mentioned. All you hear is how wonderful the retina screen is. But then you end up buying one and the screen has light/dark patches, or red/green tint etc.

 

[Mike84]

Agreed!! Are they scared of upsetting Apple or something?

They would rather report on "simplified driving mode:" (see front page) than any issues with Apple's products. There are actually two separate threads on this issue with more than 12 pages combined, yet they either refuse to post anything and/or have no clue. I prefer to believe the former.

 

[rafalp]

If it is a software problem, how come some laptops have it and others don't?

Apparently units shipped differ in Sierra builds between each other, and I've heard of graphics glitches on Sierra very much alike ones mentioned here since it landed, on older Macbooks.

My bet is on glitchy OS and immature drivers for new tech acting up on some builds.

So please, is there someone out there who is objective and can speculate or point out numbers and quotes for general?

Objectively speaking you can't give the factual fault rate without knowing things like number of units shipped, returns, etc. ect.

I've heard that industry standard for consumer electronics varies from 5 to 10% depending on device type or model. Fault rate on MB Air was something like 7%, but have none for Pros, and its meaningless anyway considered this is new device.

 

[fokmik]

why we have 2 threads about this? lets somehow merge these 2

 

[Daventry]

What's the best way to reproduce this issue?
I received my MBP 15"/Radeon 460 last night.

Watched some streaming videos on VLC and ran one of the Unreal benchmarks for a while. So far so good.

Should I downlod and run a Premiere trial?

 

[wonga2]

Made an account to post this.

450 owner (baseline) just experienced the problem. Found restarting multiple times and returning MacBook Pro to power seems to quieten down the flickering. It's gone for now. My event was triggered by performing routine edits in Aperture (albeit in battery mode). Have video (taken in slow-mo) if anyone is interested……

 

[Mike84]

Made an account to post this.

450 owner (baseline) just experienced the problem. Found restarting multiple times and returning MacBook Pro to power seems to quieten down the flickering. It's gone for now. My event was triggered by performing routine edits in Aperture (albeit in battery mode). Have video (taken in slow-mo) if anyone is interested……

If you post it, it would further expand the amount of documentation we have regarding the glitch issue.

 

[sentential]

I cant remember from where i read it but couple days ago someone who were testing 15" mbp say that he never saw any issue in windows. All graph-issues happened in osx.

That was me, haven't tried boot camp in full yet because I was getting weird **** with the SMC controller and it was starting to approach the thermal limits of the CPU/GPU on several occasions.

I couldn't tell if my normal list of programs weren't calibrated right or if it really ran that hot.

I decided it wasn't worth the risk

 

[mrex]

That was me, haven't tried boot camp in full yet because I was getting weird **** with the SMC controller and it was starting to approach the thermal limits of the CPU/GPU on several occasions.

I couldn't tell if my normal list of programs weren't calibrated right or if it really ran that hot.

I decided it wasn't worth the risk

not on MR... it was a review article on net =}

 

[sentential]

not on MR... it was a review article on net =}

Ah my bad but for the record bootcamp is a total ******** with these