Has anybody received a truly silent nMP?

[Jim-H]

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I have no problem to hear all the recorded noise files of different nMP posted in MacRumors Forum.
I am 69.
Do you still believe it is a problem caused (...or solved!) by age?
Hardly!

Just because you can hear these sounds from a file someone uploaded doesn't necessarily mean you'll be able to hear it in "real life." You have no idea what sound processing has been done to enhance the sound. Why don't you wait until you've actually received your nMP and listen for yourself. My guess is you probably won't be able to hear it.

So far the best evidence has been from username "macourteau" who captured a raw sound file showing the full spectrum of audible frequencies. This clearly showed noise in the 12kHz and up range that he could actually hear it himself start and stop based on nMP activity.

I'm not saying this problem does not exist, it obviously does for some people, but don't draw conclusions from data that IMO is kind of weak.

 

[wildmac]

...................................
I have no problem to hear all the recorded noise files of different nMP posted in MacRumors Forum.
I am 69.
Do you still believe it is a problem caused (...or solved!) by age?
Hardly!

It would help if everyone who can hear the noise from THEIR nMPs would stop trying to convince everyone that this is a mass-defect and the whole lot of them should be returned to Apple and Cook fired.

Also.. Paragraphs. Please.

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Just because you can hear these sounds from a file someone uploaded doesn't necessarily mean you'll be able to hear it in "real life." You have no idea what sound processing has been done to enhance the sound. Why don't you wait until you've actually received your nMP and listen for yourself. My guess is you probably won't be able to hear it.

So far the best evidence has been from username "macourteau" who captured a raw sound file showing the full spectrum of audible frequencies. This clearly showed noise in the 12kHz and up range that he could actually hear it himself start and stop based on nMP activity.

I'm not saying this problem does not exist, it obviously does for some people, but don't draw conclusions from data that IMO is kind of weak.

So much this. If this was a wide-spread problem, I'm sure we would be hearing more about it on mainstream sources.

As others have noted here, these types of sounds are nothing new to electronics, so if you have the problem, return the system and get a replacement.

But to stir the FUD if you haven't even received the system yet is silly. Worse yet to claim all the systems do it with no evidence to support that.

 

[Riwam]

Who says that ALL nMP have this noise problem?

It would help if everyone who can hear the noise from THEIR nMPs would stop trying to convince everyone that this is a mass-defect and the whole lot of them should be returned to Apple and Cook fired.

Also.. Paragraphs. Please.

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So much this. If this was a wide-spread problem, I'm sure we would be hearing more about it on mainstream sources.

As others have noted here, these types of sounds are nothing new to electronics, so if you have the problem, return the system and get a replacement.

But to stir the FUD if you haven't even received the system yet is silly. Worse yet to claim all the systems do it with no evidence to support that.

.........................................

Until now no reasonable person believes that ALL the nMP have any particular problem, including being noisy.
Almost every owner had just the possibility to check just ONE of these machines and a few could check more than one.
Some people in this forum have written that their computer is entirely silent (as all of them should be!).

So nobody is creating any kind of mass hysteria about these new MacPros.

As a rule any thread about a non existing problem has a very short life since nobody is concerned about it.
This is obviously not the case with this thread.

Accordingly a certain number of people believe that their new MacPro has a real problem by making an annoying sound while it should be, according to Apple, the most silent MacPro ever built.

The main problem is to know if there is actually someone at Austin CHECKING the machines built there for possible problems (including noise) BEFORE SHIPPING THEM...at a time in which they cannot even cope with all the pending orders coming from the whole world and they let people wait 2 or more months.
And people who ordered one accept to wait for it as long as it takes!

 

[lemonade-maker]

...................................
I have no problem to hear all the recorded noise files of different nMP posted in MacRumors Forum.
I am 69.
Do you still believe it is a problem caused (...or solved!) by age?
Hardly!

I don't see it as an actual problem. Even if howled like the coyotes outside my place. If it bothers you or anyone else, that is a different problem - one that a public forum can't help much with. It is a problem between you and apple support. Get a hold of support and let the forum know what the resolution is. My guess is you get taken care of.

 

[SeattleMoose]

It would help if everyone who can hear the noise from THEIR nMPs would stop trying to convince everyone that this is a mass-defect and the whole lot of them should be returned to Apple and Cook fired.

Amen, the whining has become louder than the whine.

 

[Riwam]

If you are not concerned, why are you posting here???

Amen, the whining has become louder than the whine.

"..................................................

Again one must repeat it, although it should be obvious!
This thread concerns ONLY people complaining about a noise problem in their nMP.
All those NOT concerned about it, do not need to post anything hereand to throw critics on the TRULY CONCERNED and WORRIED people.
If this matter is not yours, why are you here at all?????
There are more than enough threads in the forums of MacRumors!
Look for one in which you feel concerned.
The "whining" people are not lunatics inventing problems which do not exist.
You have no right to laugh at them.
Respecting others is a necessary condition to be respected by others.

 

[MH01]

It would help if everyone who can hear the noise from THEIR nMPs would stop trying to convince everyone that this is a mass-defect and the whole lot of them should be returned to Apple and Cook fired.

Also.. Paragraphs. Please.

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So much this. If this was a wide-spread problem, I'm sure we would be hearing more about it on mainstream sources.

As others have noted here, these types of sounds are nothing new to electronics, so if you have the problem, return the system and get a replacement.

But to stir the FUD if you haven't even received the system yet is silly. Worse yet to claim all the systems do it with no evidence to support that.

Google 7970 coil whine. Simples . It's a we'll known issue. And people have come up with solutions/ideas that have worked for them to reduce or eliminate it.

Well spreading FUD that his is just an isolated issue is also crap to be honest. The fact is that we do not have the facts yet. So I guess people can just agree to disagree how wide spread it is. Fact is, it is there, hence this post.

The Mac Pro is up such a niche product and due to constraint availability it's going to be a while before the wider press gets one or even cares to make news out of the fact that amd 7970 cards suffered from this.

The press that got their mac pros, are very much going to be very positive to apple and not pull a gizmodo, and get banned from future events or having products sent to them.

Seriously just google 7970 and coil whine. Though the fact is nvidia cards also suffer from it, the 7970s were just bad. And he coil whine kicks in at different frequencies depending in the gpu, so just cause come one has not heard it, it does not mean that it's not there, they really need to run gpu benchmarks.

I run a pair of titans in my gaming PC , silent as, if I run 3d mark benchmark , boom! On one of the test, nice high pitched coil whine. Had I not run a benchmark I would be telling other Titan owners that they are full of FUD cause 99.9% of the usage I put my titans through! it is not there.

 

[Riwam]

I don't see it as an actual problem. Even if howled like the coyotes outside my place. If it bothers you or anyone else, that is a different problem - one that a public forum can't help much with. It is a problem between you and apple support. Get a hold of support and let the forum know what the resolution is. My guess is you get taken care of.

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Good to know that YOU do not see it as an actual problem.
The day ALL the people receiving a nMP will share YOUR OPINION, this thread will be happily finished.
For the time being it does not seem to be the case, at least as long as there is no clear position from Apple on this matter.
Some people who contacted Apple Care were taken seriously and Apple even replaced their machines, while others wrote that "this problem was unknown" to the Apple Care technician they got in touch with.
That is not what I might call a serious and general approach...
Your personal opinion might be good for yourself and for other people seeing it in the same manner but it does not help at all many other people who complained in this forum.
There is no valid reason not to take them seriously.

 

[antonis]

I guess with the orders still having a 2+ months waiting time, Apple will generally be very hesitant to replace machines that - according to their perception - are "working". Also count the fact that some people received a replacement that was also having the issue.

I can't help but wondering if this lack of nMP availability also reduces the QA levels. Clearly some people have this issue while others don't. So it's not due to a fault design nor seems to affect a specific configuration.

 

[compute]

Here's my two cents' worth:

If you call apple with a certain problem 99.9% of the time they always make statements like "oh this is the first time we hear of this problem...." i don't know if this is policy or not but it certainly is a fact. If they did acknowledge that lots of people have contacted apple with the same problem than one could raise the question why it is that Apple does nothing to solve the problem...hence collecting money for machines whom are not working as they should.

I contacted Apple loads of times with a well known MacPro problem (previous model) that is well documented on the internets...yet every time they claim that its the first time ever someone contacted them with this problem witch is ************ since i know people whom contacted Apple with the exact same problem i was having.

Just to back up my story...the internets are loaded with comments of people complaining that there Iphone 5s freezes allot....my parents had the same issues, contacted Apple and guess what " its the first time someone has ever mentioned this problem". Again a ************ excuse...I don't believe for one bit Apple is not aware of these issues, think about it, the easiest thing for them to do is denying...otherwise they would lose there credibility as a company that makes quality hi-tech.

I'm still waiting on my nmp 6 core default config. are there known issues with the 6 core default configuration?

 

[Riwam]

I wish you good luck and great pleasure when arrived?

Here's my two cents' worth:

If you call apple with a certain problem 99.9% of the time they always make statements like "oh this is the first time we hear of this problem...." i don't know if this is policy or not but it certainly is a fact. If they did acknowledge that lots of people have contacted apple with the same problem than one could raise the question why it is that Apple does nothing to solve the problem...hence collecting money for machines whom are not working as they should.

I contacted Apple loads of times with a well known MacPro problem (previous model) that is well documented on the internets...yet every time they claim that its the first time ever someone contacted them with this problem witch is ************ since i know people whom contacted Apple with the exact same problem i was having.

Just to back up my story...the internets are loaded with comments of people complaining that there Iphone 5s freezes allot....my parents had the same issues, contacted Apple and guess what " its the first time someone has ever mentioned this problem". Again a ************ excuse...I don't believe for one bit Apple is not aware of these issues, think about it, the easiest thing for them to do is denying...otherwise they would lose there credibility as a company that makes quality hi-tech.

I'm still waiting on my nmp 6 core default config. are there known issues with the 6 core default configuration?

......................................................
I have not heard about any particular issue affecting the 6 core mMP.
They are among the diversified list of nMP computers having (in some unlucky cases) the now "sadly famous" noise problem, but I believe that that list includes about all possible configurations, therefore logically also that one.
I am waiting myself as well for a 6 core nMP, but since I ordered less than 3 weeks ago, it won't arrive until end April or maybe in May, who knows...
I wish you in advance a quiet 6 core giving you the well earned pleasure that such a large amount of money deserves to give you!

I understand the logic behind saying that "nobody complained about such a problem before you".

Many years ago a friend who owned a very small hotel told me, that if asked by phone if there still was a room left, he always let the person wait and after some minutes told him he was lucky, there still was just one room left he could have!

These are the tricks of any kind of business, small like the hotel of my friend or large like huge Apple...

As far as I am concerned, that kind of "explanation" of any Apple customer carer, should I suffer from the noise problem when I finally receive my nMP (which I hope won't be the case, of course!) will find a quick answer on my side:
"Do you ever read internet reports of Apple users like those of MacRumors?. Well if you don't you certainly should!!!"

 

[Riwam]

I agree with you.

I guess with the orders still having a 2+ months waiting time, Apple will generally be very hesitant to replace machines that - according to their perception - are "working". Also count the fact that some people received a replacement that was also having the issue.

I can't help but wondering if this lack of nMP availability also reduces the QA levels. Clearly some people have this issue while others don't. So it's not due to a fault design nor seems to affect a specific configuration.

...........................................
Some people suggested that it could be a mounting or assembling fault like a part badly fixed or soldered.
It MUST be a hardware problem of some kind.
A perfect design, assuming that could exist, something which I do not believe possible, still has room for a faulty production or for assembling issues.
I do not believe there might be more Poltergeists in Austin, Texas than in any other place in the world, so there should be a logical explanation of some kind for any kind of fault.
You are right in your way of thinking.
It is hard to believe that Apple decides to put some highly qualified people solely in charge of truly and deeply testing machines that sell anyway quicker than built!

 

[Riwam]

Someone reporting a 6 core problem

Here's my two cents' worth:

If you call apple with a certain problem 99.9% of the time they always make statements like "oh this is the first time we hear of this problem...." i don't know if this is policy or not but it certainly is a fact. If they did acknowledge that lots of people have contacted apple with the same problem than one could raise the question why it is that Apple does nothing to solve the problem...hence collecting money for machines whom are not working as they should.

I contacted Apple loads of times with a well known MacPro problem (previous model) that is well documented on the internets...yet every time they claim that its the first time ever someone contacted them with this problem witch is ************ since i know people whom contacted Apple with the exact same problem i was having.

Just to back up my story...the internets are loaded with comments of people complaining that there Iphone 5s freezes allot....my parents had the same issues, contacted Apple and guess what " its the first time someone has ever mentioned this problem". Again a ************ excuse...I don't believe for one bit Apple is not aware of these issues, think about it, the easiest thing for them to do is denying...otherwise they would lose there credibility as a company that makes quality hi-tech.

I'm still waiting on my nmp 6 core default config. are there known issues with the 6 core default configuration?

"............................................................

Must correct myself.
Someone reporting a strange "flickering" issue.
Please read that post in the thread "No movement with UK/European orders yet"
It is however the first time I read about such a strange hardware fault.
Still worth reading it...

 

[lemonade-maker]

.....................................

Good to know that YOU do not see it as an actual problem.
The day ALL the people receiving a nMP will share YOUR OPINION, this thread will be happily finished.
For the time being it does not seem to be the case, at least as long as there is no clear position from Apple on this matter.
Some people who contacted Apple Care were taken seriously and Apple even replaced their machines, while others wrote that "this problem was unknown" to the Apple Care technician they got in touch with.
That is not what I might call a serious and general approach...
Your personal opinion might be good for yourself and for other people seeing it in the same manner but it does not help at all many other people who complained in this forum.
There is no valid reason not to take them seriously.

Awesome. So what does a rant on this forum accomplish? Bummer you're so upset

 

[antonis]

Awesome. So what does a rant on this forum accomplish? Bummer you're so upset

The more reactions, the better. This should reach Apple as soon as possible. Catching up with the orders is one thing, delivering a machine that stands up to its reputation is another, and equally significant IMHO.

 

[ClassObject]

Awesome. So what does a rant on this forum accomplish? Bummer you're so upset

Heh! Can't agree more. Why get on a public forum and vent this? Seems like the "correct" path is to get a hold of apple support and work it out. If there is no satisfaction from apple support, by all means vent on a public forum. Seems like trolling to me.

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The more reactions, the better. This should reach Apple as soon as possible. Catching up with the orders is one thing, delivering a machine that stands up to its reputation is another, and equally significant IMHO.

You really think apple listens to this forum? not even close. narcissistic comes to mind.

 

[tom vilsack]

I don't own one...but doing some research maybe this would help?

-7970 has coil whine
-in pc world turning off "speedstep" in bios seems to really help
-perhaps using a program smc fan control (I believe it allows for turning off speedstep) would help?

thoughts?

 

[saschke]

I don't own one...but doing some research maybe this would help?

-7970 has coil whine
-in pc world turning off "speedstep" in bios seems to really help
-perhaps using a program smc fan control (I believe it allows for turning off speedstep) would help?

thoughts?

Good thinking. I've actually tried to disable the lowest power state but can't find the proper kext+plist, if it is even configured with a kext. It was very easy to do stuff like that at least for the GPU when I was using a Hackintosh.

Edit: And YES, I know that I don't have to be doing stuff like that. "Get in contact with Apple" blablabla. That's what I did and a new machine arrives here in April.

 

[antonis]

You really think apple listens to this forum? not even close. narcissistic comes to mind.

Surely not directly. But anything that is shedding light to a problem, leading to more people to acknowledge and complain to official forums is good IMO. Reactions can beat narcissism eventually.

 

[Einz]

You know what, I take back what I say about completely silent. I do hear a little bit of high pitched whine when the GPU is stressed running Valley. It sounded like a Mose code. It's no where as bad as the one from the video on this thread. I had to turn off the sound in the demo to hear it. Now that I know what to hear for. The GPU from my previous Mac Pro also produce such noise too. I didn't know it was called coil whine.

I don't hear it when I play Diablo 3. Maybe the game is not intense enough to stress the GPU? Unless some apps stress the GPU to the limit. Most people will not hear it. The only time I can hear it is when running Valley demo.

 

[Cubemmal]

After a few more days I've concluded that mine doesn't make a sound. There was a bit there where it seemed like it might have been, but now I'm convinced it's essentially silent.

 

[Riwam]

What configuration?

After a few more days I've concluded that mine doesn't make a sound. There was a bit there where it seemed like it might have been, but now I'm convinced it's essentially silent.

.................

Your experience is certainly very good news!
Thank you!
May I ask your configuration?

 

[WestonHarvey1]

My stock 4 core has the whine. I'm not sure it is bothersome yet - I had not read anything about it previously - I noticed it and was just curious so I searched the forums to see if anyone else noticed it.

Also, I'm 36 and I know I've lost the really high frequencies - I can't hear those "secret" ring tones the kids use anymore.

 

[Bazu]

Stock 6 core here. Pretty silent so far. Even under tasks where my rMBP was a loud beast.

Had once PC with bad coil whine. Don't hear anything like it from my nMP.

 

[puckhead193]

I haven't stressed mine to the max yet. I've fooled around in FCP X and rendered some stuff but haven't heard any noise. Then again I'm not listening for it.