Has anyone received their new yellow free quad core imacs (week 6 or later)?

[WilliamG]

Until they sort out this problem. Its silly for them to send out yellow monitors period. If 40-60 percent are being returned for replacement, why would apple not want to delay sending out defective monitors. I see lots of complaints for the three week delay. If I were the company I would put out a statement, until the problems with the i7 and i5 imacs is fixed, we will delay shipment. I told them Im willing to wait until rev. b or c. I have the 27 inch in my house now and im using it till the replacement comes in. But I'd prefer to not have to deal with the yellow issue again. if you dont want yellow get a slower machine in 27 or go smaller, they arent having issues. If you need it for a project or are desperate thats a different issue, then go for it on amazon. I will say, i had a mac pro that was panic attacking on me constantly and asked to replace it with the imac. I absolutely love the 27 inch monitor, and the way it performs. Apple boys were trying to get me just to replace the mac pro saying it was a better machine. Im not a big gamer so this will suit me better, but still cant live with yellow.

40-60%? LOL! I'm willing to bet that less than 1 out of every 100 27" iMacs being sent out are being sent back for screen-related issues. The people here on Mac Rumors are a VERY vocal lot. Again. I won't argue that the 27" screen is perfect - it isn't - but I guarantee you (as much as anyone with a knowledge of electronics and people's tolerances) that nowhere near 40-60% are being sent back.

Here's an example: My good friend Steven has an iPhone 3GS. It has 3 stuck blue pixels BANG in the center of the screen. He doesn't care ONE BIT. Would you or I care? HELL YES. But we are not the "average Mac owner."

 

[JimKirk]

It is still defective

Just because they don't notice it or care does not change the fact that they have received a defective part.

In this case we are talking about yellow displays. Everyone can see this. Some may not notice it, but I still would call it defective even if they don't notice it.

A display should be even from top to bottom. If it is not then it is defective. Pretty clear cut.

 

[WilliamG]

Just because they don't notice it or care does not change the fact that they have received a defective part.

Is that true, though? Because in that case I've never owned a non-defective product of any sort. I can see the seam on my iMac where the screen meets the aluminium, and I have a very slight buzzing when I put my ear to the top of the display (I can barely hear it in a silent room at normal sitting distance).

I guess it depends on what your definition of defective is, right? Because going to any extreme, you can call ANY and every product defective!

Here's another example: EVERY single 23" and 30" CCFL Apple Cinema Display is defective in that case, because I can hear the CCFL buzz (when the brightness isn't at max) from normal sitting distance. This constant "hum." Every single one I've used does that, and I've used a LOT at my previous uni's computer lab. Are they all defective or not? If the manufacturer makes these screens and says that the yellow tinge is within fault tolerance, are they still defective or not?

It's really not that clear cut...

 

[abacus01]

williamg I respect your opinion

I was basing my 40-60 per cent on original problem machines and yes 50 per cent were being returned. That being said, its obvious they are still having enough returns that they now have delayed it for 3 weeks. and jimkirk, you most likely got a machine they fiddled with. Apple told me they reuse the monitors, they gut them out and replace the parts and then sell them out as new, which really is a refurb when you think about it. I'd rather get one with fingerprints and no yellowing then what they sent me. fingerprints can be removed....lol. Im not convinced your machine is problem free, I thought mine was at first also, till i sat in a dark room and moved white backgrounds around up and down and then saw the yellowing issue.

 

[WilliamG]

I was basing my 40-60 per cent on original problem machines and yes 50 per cent were being returned.

What? Where are you getting this number from?

 

[HLdan]

I was basing my 40-60 per cent on original problem machines and yes 50 per cent were being returned. That being said, its obvious they are still having enough returns that they now have delayed it for 3 weeks. and jimkirk, you most likely got a machine they fiddled with. Apple told me they reuse the monitors, they gut them out and replace the parts and then sell them out as new, which really is a refurb when you think about it. I'd rather get one with fingerprints and no yellowing then what they sent me. fingerprints can be removed....lol. Im not convinced your machine is problem free, I thought mine was at first also, till i sat in a dark room and moved white backgrounds around up and down and then saw the yellowing issue.

That's a very large number that you are presenting as fact. Show the proof to back up your claim.

 

[Adangerous]

With all the rumors about delays and the very fact that my order is stagnant makes me curious about what is going on.

Has anyone received any week 03 machines or anything after a week 02 machine?

I am getting so sick of the lack of information from Apple.

Yup, working on it for over 2 weeks now. Perfect! (bought it in Switzerland)

 

[sleyeu]

why dont you just go to your local apple store.

my apple store has loads of new imacs!

welll

MINE IS BWAHAHAHAHAHAHAAHAHAHAHAHAHAAHAH


i might just stroll in and buy one... kekeke

 

[Yakuza]

My week 2 replacement seems fine so far although I did not do extensive testing on it.

I will have to take some photos of the screen and post it here.

I think they did something to mine. I had a long delay (almost 3 weeks) and when I got it the screen had fingerprints on it.

My previous Imacs did not have fingerprints.

So maybe someone was told to take mine off the production line to put in a good screen.

It just seems odd that I was told that this one would be fine and then it is.

Conspiracy?

 

[JimKirk]

I don't think so

I think they were tired of me sending back machines.

Plus it is odd that mine is a week 2 and I got it after several people were getting their week 3 machines.

So maybe they are only fixing it for people like me who have had 3 or more returns.

Makes business sense for them since shipping these back and forth is costly plus they lose money sending replacements to refurb.

 

[WilliamG]

I think they were tired of me sending back machines.

Plus it is odd that mine is a week 2 and I got it after several people were getting their week 3 machines.

So maybe they are only fixing it for people like me who have had 3 or more returns.

Makes business sense for them since shipping these back and forth is costly plus they lose money sending replacements to refurb.

Not making money as much money is not the same as losing money. Stop worrying about Apple. They make money off every sale, refurb or otherwise.

 

[HDH]

40-60%? LOL! I'm willing to bet that less than 1 out of every 100 27" iMacs being sent out are being sent back for screen-related issues. The people here on Mac Rumors are a VERY vocal lot. Again. I won't argue that the 27" screen is perfect - it isn't - but I guarantee you (as much as anyone with a knowledge of electronics and people's tolerances) that nowhere near 40-60% are being sent back.

Here's an example: My good friend Steven has an iPhone 3GS. It has 3 stuck blue pixels BANG in the center of the screen. He doesn't care ONE BIT. Would you or I care? HELL YES. But we are not the "average Mac owner."

Dude are you for real?
You're comparing a couple of dead pixels to a screen blacking out every other second??????

 

[WilliamG]

Dude are you for real?
You're comparing a couple of dead pixels to a screen blacking out every other second??????

Dude, are you for real? I'm using an analogy to illustrate how some people don't notice things compared to others. Jeez.

 

[HDH]

Dude, are you for real? I'm using an analogy to illustrate how some people don't notice things compared to others. Jeez.

dead pixels or not you can still use the damn thing, blackouts and flickering ... might as well throw it out

 

[WilliamG]

dead pixels or not you can still use the damn thing, blackouts and flickering ... might as well throw it out

Well in that case, who cares about yellow screens? You can still use it!

Clearly you're not getting what I'm getting at.

 

[HDH]

Well in that case, who cares about yellow screens? You can still use it!

Clearly you're not getting what I'm getting at.

I'm not even talking about yellow screens. Mine's yellow, I could care less. I'm using it. But once those blackouts start again, it's back to Apple and I don't think it makes sense to exchange my imac for a fourth one.

Apple is BS with how they've just lied to everyone about putting out something out that was too good to be true.

You're talking about yellowing I'm talking about blackouts. If you had one that was doing the same thing you wouldn't bother putting up such an ignorant and inconsiderate comment.

 

[WilliamG]

I'm not even talking about yellow screens. Mine's yellow, I could care less. I'm using it. But once those blackouts start again, it's back to Apple and I don't think it makes sense to exchange my imac for a fourth one.

Apple is BS with how they've just lied to everyone about putting out something out that was too good to be true.

You're talking about yellowing I'm talking about blackouts. If you had one that was doing the same thing you wouldn't bother putting up such an ignorant and inconsiderate comment.

Excuse me? Lied to "everyone?" So "everyone" got a bad iMac? I guess I'll go back to my flawless first iMac. I'm sorry you got a bad Apple, but don't go thinking the world revolves around you, cause, ya know - it don't.

 

[HDH]

Excuse me? Lied to "everyone?" So "everyone" got a bad iMac? I guess I'll go back to my flawless first iMac. I'm sorry you got a bad Apple, but don't go thinking the world revolves around you, cause, ya know - it don't.

Great response. Cause that is really what I think about myself. Idiot.

 

[SilenceBe]

Here's an example: My good friend Steven has an iPhone 3GS. It has 3 stuck blue pixels BANG in the center of the screen. He doesn't care ONE BIT. Would you or I care? HELL YES. But we are not the "average Mac owner."

I don't think it is because most people don't care, it is because they don't know any better.

Yesterday I had a friend over and I noticed that when he started a game the screen would flicker and sometimes black bars would appear. Clearly there is something wrong with his videocard. When I asked him about it he told me that is was so from the beginning and he thought it was normal to behave that way.

The same for the yellowing screen. I'm sure there are people out there that have noticed the discoloration but think it is normal. Even if one of the basic key features of a LED based screen is it color consistency. No matter what they say, even make ridiculous comparisons with "inferior"* TN Panels, a good LED IPS based screens shouldn't have that problem.

Some even go as far to argue that because most people don't notice it, Apple should get a clear pass. Maybe it is me, but I find that wrong.

That being said it is a good sign that Apple is delaying shipment of these machines. I really hope next month to buy one without any problems.

* although I have screens with a inferior panel that , while it doesn't support Adobe RGB or perfect gamut , display white at the top and white at the bottom.

 

[Stupider]

I don't think it is because most people don't care, it is because they don't know any better.

If someone is happy with something, and then learn not to be, is that better?

Everyone has different standards, and different ideas of what is acceptable and unacceptable. I would encourage people to decide whether they have a problem based on whether it is affecting their experience, rather than going looking for flaws they haven't noticed yet.

Clearly some people have defective iMacs, but I have no idea in what numbers - and I am certain that users of this forum are not a random sample

 

[SaSaSushi]

I think they were tired of me sending back machines.

Plus it is odd that mine is a week 2 and I got it after several people were getting their week 3 machines.

So maybe they are only fixing it for people like me who have had 3 or more returns.

Makes business sense for them since shipping these back and forth is costly plus they lose money sending replacements to refurb.

So let me get this straight: Apple is aware that all of the 27" production iMacs have a yellow cast but they ship them anyway, hoping that people are too dumb to notice, and only when a wary customer returns his 3 times will they actually send out a good one?

The only repair for a panel with a gradient is replacement.

Also, how does one explain the fact that my very first i7 (week 47) is yellow-free? Yes, I know what the bad screens look like.

That's some conspiracy theory. They have the ability to send out good screens but they only do it when someone returns an iMac 3 times?... OK.

 

[spcdust]

So let me get this straight: Apple is aware that all of the 27" production iMacs have a yellow cast but they ship them anyway, hoping that people are too dumb to notice, and only when a wary customer returns his 3 times will they actually send out a good one?

The only repair for a panel with a gradient is replacement.

Also, how does one explain the fact that my very first i7 (week 47) is yellow-free? Yes, I know what the bad screens look like.

That's some conspiracy theory. They have the ability to send out good screens but they only do it when someone returns an iMac 3 times?... OK.

Jim Kirks "theory" did put a smile on my face, but hey....he now has a yellow tinge free iMac so that's the important thing.

 

[SaSaSushi]

Jim Kirks "theory" did put a smile on my face, but hey....he now has a yellow tinge free iMac so that's the important thing.

And I am happy for him, don't get me wrong.

It was the theory I was trying to wrap my head around.

 

[JFoster88]

slipped date

I ordered my i7 on Jan.5, given ship date of Jan. 20. Yesterday Apple emailed and slipped the ship date to Feb. 4. Hmmmm... something wrong? Are there any at the stores?

 

[JimKirk]

I am posting these bad shots

As you can see they yellow is gone. Or is it?

I really don't see it in person and these were taken from an Iphone so forgive the quality.

However, the bottom of the screen is still warmer than the top.

What do you guys think?

Should I send this one back also?

I think they got rid of the yellowing but not the uneven gradient.

But then again, I tested this on my cinema display and it seems to have the reverse problem. It is brighter on the bottom than on the top.

I am thinking it has something to do with the way the displays are lit? Maybe on the Imac 27 the LEDs are down firing so it is brighter on the top and that the 24 LED cinema display is up-firing?

I don't know what to do at thins point? Should I live with it?

BTW I ran the same test gradient on my 50 inch plasma and guess what? No gradient issues at all. The lines at the top and bottom are the same color. (Plasma does not have a backlight at all due to the nature of the technology).