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Other Here we go again, yellow tint Xs /Xs Max
- Thread starter dan9700
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This. Once they swap out the phone you can’t return it and if you get another bad display they can refuse to swap it again. Return the one you have and buy a new one.
In which country? I'm surprised to see that Apple doesn't have the same policy worldwide.
I used to be one of those users that would complain that my screen was yellow and not on the cooler side. That was until I got my then top of the line Panasonic Viera VT50 plasma HDTV pro calibrated. The colors were more true to life and guess what? The overall screen had a hint of yellow to it but colors looked better and were more accurate. The same can be said about my LG B6 which has been pro calibrated as well and same story, it has a hint of yellow.
My suggestion to those that are complaining that your screen is exhibiting a yellow hue is this - give it some time. Try to adjust to it and you will notice that colors are more accurate and once you've adjusted to it go back and compare your XS/XS Max to an older iPhone with a cooler hue and you'll notice how much more accurate your display is.
You clearly haven't been paying attention to this thread. This has nothing to do with a display that is closer to accurate, or a 6500k white point. As mentioned, displaymate confirmed that the XS and X should be visually indistinguishable from each other in color temperature This thread is for phones that do not match that criteria, neither matching the X or any XS display phone.
I’m also having a similar problem to you. If I angle my XS Max towards me with the bottom of the phone sat on a table, then the bottom half and the top half are different shades of white.
Ok this isn’t at a completely flat angle to my face, but still what I’d consider to be a normal viewing angle tilted a little away from me. Had an X for a year and it definitely didn’t do that (and I’ve checked as I passed that phone on to my partner) Hell, my partner even noticed it with no prompting from me.
I’m fine with the screen being warmer. But I’d like it to maintain the same colour hue across the whole screen under normal use
For what it’s worth my Serial number starts with F2
Color me stupid but when I clicked on this thread I thought I was going to read about...yellow tinted screens and not about matching any other phones?
The whole narrative around that is that we have color accuracy warriors who try to swoop in and say people who think their screens are yellow simply arent used to a correct calibration. In fact, people in this thread are complaining about screen variances that do not match what an XS screen should look like.
The screens posted in this thread are in fact out of spec and should be swapped.
I now join the crowd of a bad screen. I had an X before and the screen was gorgeous, the whites were perfect and the colors vibrant. That phone I gave to my wife and I got the new XS. Had it since 9/21 and I have to say next to the X it's no comparison. Mine looks dingy yellow/red and way less bright. I am a color matcher by trade so I can see color differences very well. At first I was just going to keep it but then I said to myself 1150 dollars for a sub par screen, no way. Just ordered another online and I should get it in 2 days. I will compare the 2 and report back here. I am hopeful that the new one is at least better than the one I have. If it's not I will be in a quandary.
Very disappointing to say the least.
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Very disappointing to say the least.
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Glad to hear you are taking action and not putting up with subpar junk screens.
So what is this video suppose to do/prove? It doesn't play in 4K HDR - at least not on my computer. Max is 1080P. On my phone and computer, it looks identical.
Here is what I am afraid of, can Apple ship as new, phones returned within the 2 week period? If so I may be getting someone else's garbage screen.
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Nah, Apple takes those, breaks them down and recycles them. The screen may end up in a refurb phone.
So in a sense, ya, you will be getting someone else’s phone as the screen is what you really notice and interact with on the phone.
The ones shipped directly from China I am sure are not returns, but the ones shipped from the USA right now I am not so sure? And by returns I mean exactly what I am doing, return within the 14 day period no explanation.
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My Max is having an issue where there's almost a yellow gradient from top to bottom. That is, if I'm viewing a full white screen, the top maybe 2/3 of the screen is yellow tinted while the bottom is what I would expect-- a neutral white.
My concern with going to an Apple Store for a return is that I purchased on ATT Next. Am I going to have to fork up money up front to do a return and purchase of a new one?
My concern with going to an Apple Store for a return is that I purchased on ATT Next. Am I going to have to fork up money up front to do a return and purchase of a new one?
No, you are good. The exchange will reset the Next instantly, and you can then rebuy.
Thanks for the info. I'd really hate to return a week-old phone, but for how expensive these devices are, I don't want to just accept my screen uniformity / LTE issues! If the entire screen was just uniformly too warm/cold I could adjust with settings and be happy-- but if half the screen is always going to be a different temperature from the other half, I'll never be able to unsee that...
[doublepost=1537978110][/doublepost]I guess as a follow-up, has anybody been into the store to return a device yet? Do they have stock, or will I have to do a return and wait weeks for a new device?
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Yikes. I guess I'll check the Apple store to see if they show any available for pickup today before heading out.
Or maybe I have been paying attention and I am simply giving users my point of view.
What makes you think your phone will be identical to someone else's? I could care less of what DisplayMate has stated, no phones will be alike. These are mass produced devices and each one will vary while some might actually be identical.
You'll eventually end up trading in your iPhone over and over again instead of just enjoying it but hey if that's what it'll take to get that cooler hue screen more power to ya.
OK so we agree, there are variances.
I guess you are advocating for people to be complacent? The reason these people are finding this thread is because they are not satisfied with their phones, and are looking for answers. My advice to them: don't "put up" with something you don't like, especially when paying this much.
My problem is when people come in and try to gaslight everyone into thinking its normal, and people who don't like their screens just aren't used to a certain calibration, when that is not at all even remotely what we are discussing here. We've now proven it with Displaymtes measurements for what the phones should be, nullifying all color calibration warriors for good.
Im finding sometimes its cooler then it starts to go yellow as using it and this is with true tone off its like its running in the back
Exactly my point here. Instead of enjoying the device, you would rather obsess over a non-issue and put yourself in such stress. When you know in your mind you will upgrade next year and did not pay full cash for it!