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Other Here we go again, yellow tint Xs /Xs Max
- Thread starter dan9700
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I am pretty sure that this is only true if the brightness slider maxes out at the halfway mark. If the display continues to brighten from the halfway point all the way to max, it’s not overheated and not artificially dimmer to reduce heat.
Not all displays are calibrated exactly the same, and some are just better than others, even from the same manufacturer. I’ve noticed many cool to the touch, morning displayed Apple Store Xs Max’s with varying contrast, brightness and color shifts, all at 100%, auto brightness turned off, and of course with True Tone disabled.
I swapped my Max due to raised sharp edges, and side by side, both from cold boots, the replacement had a way better display. It also had noticeably better contrast, color temperature and was a bit more vibrant and a smidge brighter (not to mention nice and smooth edges, which is why I swapped it). So needless to say, I walked out very happy with my replacement.
Bottom line, if you’re not happy with the display on your $1200 phone, swap it. The variances are not illusion.
Yeah, I’m debating on swapping. But the apple store I went to yesterday said they would not replace my XS Max with the yellow tint problem because “it’s not a known issue yet.” So I walked out without a replacement, but I could get a express replacement shipped to me, but who’s to say I won’t have the same problem with that one? I wanted to just return it to T-Mobile, but none of them around me have anymore XS Max’s in stock. So I’m not sure what to do at this point.
you don't need a reason for returning within 14 days
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I think this is what it comes down to for me. It's annoying me regardless of how it compares to floor models. If I do return it, do I then have 14 days from the exchange date?
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I think this is what it comes down to for me. It's annoying me regardless of how it compares to floor models. If I do return it, do I then have 14 days from the exchange date?
I’m not sure what you’re trying to say here. My point is the X series does get capped when it’s too warm. It doesn’t matter where the brightness slider is. The brightness gets capped and you can’t really see the real max brightness until the phone reaches the “safe” temperature. The easiest way to achieve that is by doing something processor intensive on the phone. That way you can experience what I’m talking about. Also possible under the direct sun light, but not as noticeable since it’s outdoors.
The display units have that a lot since they’re constantly charging.
I think I’ve decided, I’m going to return my device with AT&T and repurchase directly from Apple. The color filter distorts other colors too much, and without it the screen has too much shift in color and a warm yellow/Amber in the top/middle and blue on the bottom when looking straight at the screen. Won’t be able to do it until Friday. I’ll keep you guys posted.
Anyone have success exchanging your phone and receiving a better one?
Anyone have success exchanging your phone and receiving a better one?
You described what exactly mine looks like. Apparently I can replace mine according to the Apple notes that the live chat lady said that was made the day I left my Apple store. So, I’m getting a call tomorrow from a. Support person who’s on a call my local store and make sure everything goes smoothly with the replacement.
This is EXACTLY what I noticed too! If you move the phone side to side the whites change from yellowish to bluish. Whites don’t look white. I don’t know what to do. I like everything else about the phone.
My Max was a bit more of a yellow tent when I first got it. 5 days in it’s looking really nice and very even. I was initially concerned, but it’s a keeper! Thank goodness as I did not want to do a return.
I was lucky and got one that performs well, has an even screen without a yellow tint and has a slight blue color shift only - no pink.
Colour shifts will happen on any OLED screen. You will always see a slight colour shift when viewing the phone off-axis. It's inherent to OLED technology.
My XS Max is white, no off colour when viewing the phone head on, but I have professionally calibrated OLED TVs in my house so I know what white should look like, rather than what I perceive white to look like.
The whole problem with this thread is that its assuming that everyone's vision is the exact same. I see there are people who are posting "I have a pure white one with no color shift." This then leads people to believe that a phone like this exists (which it doesn't, because OLED).
But I would be money that if the people who had the phone showed it to 10 different people in this thread that many of them would say there is a color shift, while some would say there isn't. The hunt for this perfect screen is ridiculous.
But I would be money that if the people who had the phone showed it to 10 different people in this thread that many of them would say there is a color shift, while some would say there isn't. The hunt for this perfect screen is ridiculous.
My point is, when an iPhone starts to overheat and reduces the display brightness, the brightness lever in settings will max out brightness at the 50% mark. You’re still able to move the lever to 100%, but there is no difference in brightness from around the halfway mark to maximum when the phone’s display is in overheat mode (not sure what the technical name for this is). This is true for all iPhones and iPads, but the amount of usage/heat to push a device to overheat will vary from device to device, obviously.
It takes quite a bit of heat, CPU activity, sitting out in the sun, etc., for an iPhone to overheat, which isn’t typical with display phones at the Apple Store, but I am sure that it does happen at stores with very heavy traffic.
So with this in mind, when I want to compare screens with display phones, if the brightness lever continues to normally brighten from the 50% level all the way to 100%, I know that the display is not in overheat mode and I can make a fair comparison. So I wouldn't advise anyone to assume that display iPhones have dimmer screens due to heavy usage unless you confirm that it is indeed in overheat mode, and brightness is maxing out at around the halfway mark (and stays put even though you push the lever to max).
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Mine looks comparable to most of the display models I looked at. I can't tell if mine shifts to pink first then blue, but the viewing angles are fantastic on mine and it does appear brighter than most display models. Not sure how annoyed I am. My ideal screen is just some slight blue shift, I can't stand any pink anywhere. My Pixel 2 XL has less color shift, which I still can't believe.
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Just return it. I was hesitant too because I hate being a problematic customer but I’m so glad I did. This new one is leagues better. When I tilt off axis it still goes cooler but the warmth when I tilt back on is a lot lighter than my original one to the point it’s almost not noticeable. I’m way happier with this one as it’s manageable.
I see what you mean. However, what I’ve noticed sometimes when it’s in this “safe dim” mode, the slider is at max you can’t really adjust brightness anymore until the phone is cooled down.
I’m worried if I return this that the one I get could be worse. But I’d be getting it from my apple store and not the TMobile store I originally got it at.
^ this is all I want. The in between pink shift makes the multiple shifts too frequent, every time I slightly move my phone it is a different color. I'm just nervous that if I exchange it I will get a less desirable screen.