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zetronox

macrumors member
Nov 2, 2017
37
9
Hey peeps still not got my perfect iPhone XS Max 256gb grey ordered online Apple store UK Launch day September 14th 2018.
1. Device arrived 21st September came with a big gap by the screen and the worst yellow tone screen looks like my tea stain table asked for another replacement quoted date was 27th September.

2.Replacement arrived on the 27th September morning this one came with dust under camera lens and another yellow display this time I phoned up Apple customer service they ask me to take it my local Apple store to have it replaced.
I said no I want a brand new retail box not a white box device replacement setup again for 7th October.

3. Replacement arrived on the 8th October once again I have a nice perfect screen this time.
I have dents on the side of the phone and big gaps again phoned up Apple customer service yet again this time they wanted pictures replacement yet again for 16th October.

4.Replacement arrived 16th October this one has yellow screen with rough edges again with a nice dead pixel under the screen guessing I need another replacement at this rate not getting a good perfect phone till next year.

Do Apple even have a Quality control at all this is the worst since the iPhone 5

I do not agree with the glue drying BS reason being why my iPhone 7 and iPhone X has the best white screen even with True tone ON don't feed me this crap.

What do you mean by "big gap by the screen" and "rough edges"? Kindly describe as I have a feeling my unit might have that. Also, is this happening to a lot of people or just a few?
 

BarrettF77

macrumors 6502a
May 24, 2015
886
1,166
What do you mean by "big gap by the screen" and "rough edges"? Kindly describe as I have a feeling my unit might have that. Also, is this happening to a lot of people or just a few?

I had 2 maxs and one the screen seemed to go a little further towards the edge than the other so you could feel more of the flat top of the steel band. I wouldn't say it was sharp enough to cut, and when you put a case on it you don't feel it anyways. I think there is a little variance in the plastic band between the display glass and the steel band and that is what people are feeling. Could be wrong.

Honestly though, I'd be most interested in if people are ordering in the last few days are getting devices with better screens?
 

zetronox

macrumors member
Nov 2, 2017
37
9
Yes same here. To those who ordered (or got replacements) in the past 2-3 days, how were your experiences people?
 

BarrettF77

macrumors 6502a
May 24, 2015
886
1,166
Day one unit had scratches on it too. Go figure.

I'm going to see if Apple will extend my return period because there is no point when these units have such a high likely hood of having another bad unit. Let them whittle down inventory first.
 

Ksanchez2278

macrumors member
Sep 23, 2018
30
6
Just recvd this replacement yesterday. Seems cooler than my last XSM.
 

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BarrettF77

macrumors 6502a
May 24, 2015
886
1,166
Positive we are seeing some on here that have good screens. Ratio of good to bad still a bit high for me. Might wait till early next week as Apple is saying delivery is next day currently. Might as well let more stock clear out.
 

kre62

macrumors 68020
Jul 12, 2010
2,373
1,248
Just recvd this replacement yesterday. Seems cooler than my last XSM.

AAANNNDDD the good screens are starting to arrive. What an absolute surprise, Apple isnt intentionally calibrating these warmer after all.

IM SO SHOCKED GUYS that this is the same as every iphone in the past 10 years. SHOCKED!!!!! I really thought the color warriors were right this time after being wrong 10x in a row.
 

digitalexplr

macrumors 65816
Dec 13, 2016
1,335
876
Central Missouri
Can we get a pop up warning people not to post either this or the glue thing any more? Getting sick of uninformed people doing drive by posts like this without reading the thread.
Here we go again, yellow tint Xs /Xs Max Title of Tread.

Some folks may solve their problem with adjusting the video settings. Why does that offend you?
 

choocn

macrumors member
Oct 9, 2018
30
11
An hour ago. Ordered directly online at apple.com. Thought they'd give newer manufactured ones but they must have a rather large stock. One even had micro scratches all over the screen right out of the box, ugh.
Same here in Singapore! I ordered online this time around. The previous one I bought in store was week 39, but the one I received from online store is week 36. I got a feeling it’s a set that was sold, returned and repacked for resale. Yellow. Gonna return it. Sigh.
 
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Ksanchez2278

macrumors member
Sep 23, 2018
30
6
AAANNNDDD the good screens are starting to arrive. What an absolute surprise, Apple isnt intentionally calibrating these warmer after all.

IM SO SHOCKED GUYS that this is the same as every iphone in the past 10 years. SHOCKED!!!!! I really thought the color warriors were right this time after being wrong 10x in a row.
Your a idiot. You need to ****
[doublepost=1539917394][/doublepost]
AAANNNDDD the good screens are starting to arrive. What an absolute surprise, Apple isnt intentionally calibrating these warmer after all.

IM SO SHOCKED GUYS that this is the same as every iphone in the past 10 years. SHOCKED!!!!! I really thought the color warriors were right this time after being wrong 10x in a row.
You mad bro cuz you have a puss yellow screen. Don't hate the player hate the game
 

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kre62

macrumors 68020
Jul 12, 2010
2,373
1,248
Your a idiot. You need to ****
[doublepost=1539917394][/doublepost]
You mad bro cuz you have a puss yellow screen. Don't hate the player hate the game

Sounds like you didn’t understand me. I’m on your side. I’m saying your phone is evidence against all these others that good screens exist. Lots of people try to claim every year the yellow is intentional and it never is.
 
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