Yup, that is where many of us are, in between, OMG Apple is amazing I want to have their babies and Apple is **** I will never, ever buy again.
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I have #MacBookFear
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Yup, that is where many of us are, in between, OMG Apple is amazing I want to have their babies and Apple is **** I will never, ever buy again.
I think it's more like that they are just realizing the expensive repair cost they will be paying on any repairs after their warranty runs out.
I believe that one of the reasons people are willing to pay extra for a MacBook Pro is because they had a lower cost of ownership over many years along with a great resale value.
Since 2016, the low cost of ownership has disappeared after the warranty is finished since the repairs entail replacing much of the computer even for such simple repairs as the keyboard or display cable. As far as the resale value, nobody knows for sure but I'm doubtful that there would be much demand for any of the newer MacBook Pros that were no longer under warranty (because of the high repair cost).
I don't believe the demand will drop, but the hitherto strong resale values will.
I'm not sure I can agree there, because it's not so much about blaming Apple for your decision to purchase a Mac, its about Apple significantly moving the goalposts on your upgrade path. What had previously seemed like it was going to be a solid platform for you to base yourself on, suddenly has compromises you cannot seriously entertain. In particular if your computer is mission critical and you won't necessarily have the time needed to get it repaired in the unlikely but not insignificant case of a failure of the keyboard, flex cable or T2 chip.
Suddenly you find that your plan of basing your work around owning and using a Mac is no longer an acceptable solution, you need to find a windows alternative, re-purchase software for the new platform etc etc. Should you perhaps have thought ahead at this as a possibility? Sure, but then nobody would ever buy a Mac because there's always the better failsafe of other manufacturers with Windows.
Particularly for the pro lineup where there is significant use of specialist software, Apple really should know better and avoid anything important being divisive (e.g. Keyboard) and it certainly shouldn't have a significant problem with something as bread and butter as the keyboard.
Some good points here. I would think that the repair costs would be part of pre-purchase planning. It may not be the best thing to think about, but I don't even rule out the scenario that I may have to trash the device and buy a new one. I also feel that, just because something happened in the past is no guarantee that it will continue in the future. Perhaps I'm just different.
The current Macbook is no more difficult to repair than the 2015 model, with pretty much any repair in any of those requiring a top case replacement, or a screen assembly replacement. Just ask anyone who had a 2012-15 Staingate-affected Mac.
Would you buy a 2013 Mac in 2019 to "live in fear" that Staingate will destroy it and you'll be SOL because Apple's not selling the thing anymore?
The response is exactly the same as your response to Keyboardgate or whatever. Both of these laptops have known issues affecting a number of people. Deliberately ignoring an issue just because you like your jurassic MBP and doesn't want to upgrade do the new one does not change that.
An out of warranty 2013 MBP with a screen that will undoubtedly fail at any time (as per this forum's antics) with Staingate is going for $430 on Swappa. Who cares how much it depreciated after so many years?
Well you are the one that choose to come into this thread and post your two cents as you put it. And now that you cannot refute anything that I have said, you are getting snarky. This sort of refutes your claim that these are just tools for you and nothing more, otherwise why take it personally? I do wish you well with your purchase. I hate to see anyone get ripped off, however my comments are not about you. They are for anyone who is perhaps new to Apple and are thinking about giving them a try. I want them to go into it with their eyes wide open, prepared to do whatever is necessary to protect themselves.
The issues others have do worry me a bit, but I needed a new laptop and was able to get the base 2018 MacBook Air for $999. I really hope the keyboard holds up because I really do prefer the feel of it over the pre-2016 keyboards. I have about a month and a half to decide if I want to add AppleCare+ to it. Really don't feel like dropping $275 for it, but for 3 years of coverage it might be worth it...
Indeed, actually, 3-4 years from now when putting it on eBay, if it is still functioning without issue people are likely to take the view that if it has lasted without issue that long then it will probably be fine.
I never used to have "MacBook fear" (my 2016 MBP has been nothing but good to me) but when I tried to upgrade to the Vega model this fall and the display started flickering after updating macOS and subsequent online discussions and research made me discover that this is a common problem with these models that has not been addressed or fixed yet, I started to think twice about the MBPs. So yes it is delaying my desire to upgrade. I wanted to upgrade for the significant boost in graphics power, but I'm going to have to wait until they sort this one out.
I am having some #macbookfear at the moment. The new MBP I got delivered yesterday, it's, well, cold...
Been doing some compiling and a few other things and there is no heat coming off it.
#TooColdGate
Been doing some compiling and a few other things and there is no heat coming off it.
#TooColdGate
There is nothing irresponsible about blaming Apple for selling faulty, issue prone machines or in blaming them for their business practices that end up costing people large sums of money. And not everyone in the world can just walk over to an Apple store and even those that do don't always get a satisfactory response. Your veiled insults are coming through loud and clear as you are implying that people that disagree with you are less intelligent and mature than you. I think you need to step back. When it get to the point that you are so threatened by someone disagreeing with you that you have to hurl insults at others, it is going too far. And it is a bit cowardly, as I doubt that you would say these things face to face in an actual group. I make it a point to not say anything on a forum or behind someone's back that I wouldn't say to their face.
It should be if people plan on keeping it after the warranty is up.
I have to admit that I didn't consider it when I bought my MacBook Pro last year.
I'm having #macbookfear too. Compared to my 2014 Mac mini, my 2017 MacBook Pro is too fast. I'm running several apps simultaneously in an effort to slow it down to a level I'm used to, but my efforts seem to be in vain.
#TooFastGate
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Yeah, I only recently learned to do this.. it's been such a nice change in my habits.
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When I got mine from B&H, it was very cold.
I got nervous when it would not turn on right away (it took a few minutes plugged into power). It seems to be running well.
I highly recommend you purchase iStat Menus from the app store. It lets you monitor / display the internal temperatures along with the other sensors in your new MacBook Pro.
Yup, exact same thing, took a moment to turn on and needed power, but fine now. Thought this was going to be my first mac fail.
I am using MacsFanControl, used to it, quite a neat little app. It says the cores are at 45-50C, just doesn't seem as high when touching around it.
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Ah, I remember now that you had the old MM, yeah, that will be a big performance boost.
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You know the danish saying: Empty barrels rattle the most. Right!?
Apple sell more devices today, the negative voices for sure make certain their complains are heard. We others, we use our devices for what we bought it for, and keep going with our lives. Pleased.
I’m perfectly happy with my MBA 2018. Never had any 2nd thoughts about its quality either.
Sure, I bought Apple Care, but mostly to feel more safe carrying it around. Nothing new, I always buy that to my portable Macs. So even if I had heard about the keyboards etc, it was never the reason for AC.
Apple sell more devices today, the negative voices for sure make certain their complains are heard. We others, we use our devices for what we bought it for, and keep going with our lives. Pleased.
I’m perfectly happy with my MBA 2018. Never had any 2nd thoughts about its quality either.
Sure, I bought Apple Care, but mostly to feel more safe carrying it around. Nothing new, I always buy that to my portable Macs. So even if I had heard about the keyboards etc, it was never the reason for AC.
Well, despite the fear and the scares I received my 15" tonight - and much like the 13" that preceded it, it's as close to flawless as I could expect any consumer electronic to be. Of course I'll put it through more of its paces but the build and screen are absolutely stunning. My camera can't really pick up any backlight bleed either. Supremely even.
Pretty nice device isn't it? I have used a work-provided 2012 MBP at work for some time and I was hoping the new ones would be high quality laptops, but my 2017 MBP far exceeded my expectations.
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The replacement unit of my 2017 MBP actually had stiffer keys than th original one I had. I did not have a key problem with the original unit, so that was a welcome outcome!
Thanks for addressing my post, though. You’ve given me much food for thought.
Focusing on negativity is always irresponsible. It uses resources that could have been put to better use in finding a remedy for the situation; learn, adapt and move on. But learning, adapting and moving on removes the satisfaction that some folks receive in seeking vengeance for a perceived injustice.
Apple hasn't cost me any money.. meeting my needs has cost me the money it took to purchases the devices I use and the time it takes in implementing a solution. Do you see what I did there? That is the difference between blaming Apple and accepting responsibility for my actions. Accepting responsibility for one's actions places the blame squarely on one's self.. and that is what many people seek to avoid.
If you feel my replies are insulting you are free to utilize your ignore list. This action would help you avoid any perceived negativity in my replies, so it would be a 'win' for you. Focus on the positive.
You're painting with some broad strokes, I think when a company produces an defective product or design, its perfectly acceptable to discuss, complain and deal with that issue.
Apple has continually promoted itself by knocking down its competitors stating how much better they are, so when they roll out a computer that has an inferior component, then its fair game to call them out on that.
So you're inferring that when a product fails its the consumer's fault? That sounds awfully like when Steve Jobs told us we were holding the phone wrong when the iPhone 4 had connectivity issues. I think blaming the victim is almost always the wrong approach to dealing with product failures.
Discuss.. yes, perfectly acceptable. Complaining, we need to ask ourselves how much complaining will solve the issue. Discussing and complaining are, in my opinion, two different things - one is productive, the other is not.
Discussing: State your claims. If the other party won't listen then it's time to learn, adapt and move on. This is productive.
Complaining: State your claims.. over and over and over and over... This is a waste of resources.
As far as dealing with the issue, how do some folks deal with the issue.. discuss or complain? Those two methods of dealing with the issue will yield very different results.
I'm not interested in what Apple says, this is why we do extensive research. Anyone can talk the talk, not everyone can walk the walk.
I'm not interested in finding fault or placing blame. When a product fails I'm interested in resolving the problem and that means either replacing the tool or finding another way to get the work done.
Some people like to play the victim because there is some satisfaction to be gained. When someone finds satisfaction in something, do they not continue doing it? Even if it inhibits their ability to learn, adapt and move on?
I disagree, I think complaining has a place and can be productive. Complaining drives negative press and companies are forced to react. If people did not complain, threaten lawsuits, apple would not feel compelled to institute a repair program.
Edit: Let me add one more point that came to me while eating lunch.
Say you take your significant other out to a fine (and expensive) restaurant and you find the service to be poor, and the meals you ordered were not prepared properly. Would you not complain? I think most people would complain, as they want to correct the issue. That's my point I'm trying to make, complaining has a place and is needed at times.
You just stated stated the the blame is going to the consumer and not the company (in this case Apple).
Lets take the 2016 laptops, with the new butterfly keyboards. How could purchasing that laptop be the fault of any consumer when there was zero information on the durability of the butterfly keyboard. Its clear apple designed a keyboard that was insufficient to handle day to day usage, yet by your words the failure of the laptop is the consumer's fault. That's just wrong imo.
You talk about accepting responsibility, and I agree whole heartedly, but there comes a time when a company needs to accept responsibility and for this discussion that's apple. Instead of talking about research and blaming the consumer, lets call out and complain about apple's flawed keyboard.
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The fact that Apple even modified the keyboard at all shows that they were listening to complaints. Complaining has negative connotations of being self-serving, only a means of venting and taking no action, but the squeaky wheel gets the grease. If there's a problem with an Apple device, then attention should be drawn to it. Sometimes they listen and attempt to fix the issue (see the Gen3 butterfly keyboard, which I think is a major improvement over the first two). Part of the reason I brought attention to the flickering issue in the Vega MBP was in hope that Apple would get wind of it and come up with a fix for it. If everyone stayed quiet about it and had no regard for any computer other than their own, how would Apple even know there's an issue? It needs attention to get a fix and complaints are a means of getting that attention.