BestSkinsEver has no customer service whatsoever. My top, bottom, side, trackpad, and palm rest skins fit perfectly but you need to be skilled and patient with the installation. They do require significant stretching and constant pressure to adhere to the edges properly— the install is not easy.I have more than one complaint with Best Skins Ever, The top skin they sent me is undersized. No amount of stretching would apply correctly. They have also completely ignored every request for help (submitted several tickets and left them voice messages twice). The other skins (bottom, sides, trackpad, fitted fine). While they offer money back, they do not respond. I would dispute the charge, but most of the skin is Ok - only the top. Looks like they are one man operation, likely are aware they have a problem and rather not respond. I strongly advise not getting the 16" size for now (I ordered the Matte)/ Too bad about Naked skins, I am looking for a top all clear skin to replace the undersized BSE one.
BodyGuardz has excellent customer service and the pieces are well cut. Unfortunately they do not offer a matte finish.