After 3 strikes your out! As suggested go to a different inventory source. I suspect the issue is a different subject and not phone related. May I suggest medical marijuana?
It’s obvious this year and last year have and have had manufacturing breakdowns where certain steps are not calibrated or monitored properly to produce their usual quality products.
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Remember, I didn’t go back 16 times, I opened a large number in store at once. Still a lot, I don’t deny, but just saying. I’m not happy about the number. Never was.
As for your partner, I don’t think you overlook flaws. Unless YOU specifically do, what some people would call flaws, their partner would see features, so I feel like it can’t apply to this situation since the entire iPhone is advertised and received as feature after feature.
Im very amused with the people saying that it must be OP's fault because it is statistically impossible to get so many bad phones. well, winning the lottery is also statistically impossible, but there is always someone who wins eventually. statistics only tells you the likelihood of something happening, so as long as the probability is not zero, there is always a chance, albeit a remote one. which is also why none of you have experienced it, and hence are writing OP off. without full information, im inclined to believe that the faults are real because the store actually let him exchange 16 times. unless of course OP is lying.
It’s obvious this year and last year have and have had manufacturing breakdowns where certain steps are not calibrated or monitored properly to produce their usual quality products.
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Remember, I didn’t go back 16 times, I opened a large number in store at once. Still a lot, I don’t deny, but just saying. I’m not happy about the number. Never was.
As for your partner, I don’t think you overlook flaws. Unless YOU specifically do, what some people would call flaws, their partner would see features, so I feel like it can’t apply to this situation since the entire iPhone is advertised and received as feature after feature.
OP is nuts, but to be fair this has happened to me before. Back when I got the Air 2, I kept getting units that had significant and visible dust under the screen, like it was visible with the screen on. This was SEVERAL. The rep was kind enough to let me go through like three (or four, I can’t remember) before I reached one that didn’t have this problem. That was the only time I ever had that kind of problem, and it was embarrassing to be honest.I missed this part of the story. Dude please, this is complete BS. Apple isn't going to trot out phone after phone for you to open up and inspect. Take you fantasies to reddit and see if someone will buy them there. You got a nice little thread going here for yourself but ruined any chance of belief with this little nugget. Good try though.
Why does this seem to be more of a person lying to cause everyone here to get riled up......I don't believe it because Apple would never allow that many exchanges.
I’m not defending anyone, because this is the Internet and that’s not my intention, but I don’t think the OP is lying. I do think they went through a multitude of iPhones to be exchanged when Apple permitted them. Did the OP really return 16 iPhones? I can’t answer that. 16 is a huge number to be returned, but there have been other members were they have returned 8 iPads, or 10 iPhones, etc. If this thread is accurate, then it’s partially Apple‘s fault for allowing _that_ many returns, when they should have a limitation in the first place to how many units can be returned.
He's not even claiming 16 legitimate returns--he's stating that they actually let him open a bunch of phones to inspect them with no transaction being made.
So, I waited for my rebate to come in to do an exchange. Get the exchange back, scratch on the back..small. I say eff it, I'm done going back. As I'm about to apply the screen protector to the front, I notice a scratch on the screen. I am not dealing with a scratch on the screen - time to take it back....again. What is interesting is many of these phones, despite being sealed band boxed, are coming with large dust particles stuck under the plastic wrapping that houses the front and back of the phone. This is such garbage QC. I can understand a spec....but why is there dust (which in some cases can scratch) found housed in direct contact with the screen, as the phone is jostled all over the place.
I would suggest that you remember to use your limited discretionary time on this earth for activities that allow introspection, toward a goal of inner peace and well-being.
If I were Apple you’d be done and not allowed to purchase another phone.
I noticed similar things with my two X models. First one had pretty deep scratches on the back and slight scratch on the screen. It also had "popping" case, display was terrible (uniformity problem where two sides of the screen had different hue and viewing angle very narrow and it had to be kept in certain angle within degree or so without getting even worse uniformity). Scratch on the screen was likely only in oleophobic coating (even I could feel it with my fingernail) since I could not see it once screen protector was installed. Was the scratch on the screen just under the Face ID notch? Mine was.So, I waited for my rebate to come in to do an exchange. Get the exchange back, scratch on the back..small. I say eff it, I'm done going back. As I'm about to apply the screen protector to the front, I notice a scratch on the screen. I am not dealing with a scratch on the screen - time to take it back....again. What is interesting is many of these phones, despite being sealed band boxed, are coming with large dust particles stuck under the plastic wrapping that houses the front and back of the phone. This is such garbage QC. I can understand a spec....but why is there dust (which in some cases can scratch) found housed in direct contact with the screen, as the phone is jostled all over the place.
Each of us has different priorities. Taking the above into consideration, why would one post, argue, debate, banter, cajole, and/or sneer here at MacRumors on some anonymous Internet forum.I would suggest that you remember to use your limited discretionary time on this earth for activities that allow introspection, toward a goal of inner peace and well-being.
I'm on my first iPhone XS and it's perfect.
That's unfortunate you had a bad experience. I actually had a pretty rough time with this phone right after getting it but it turned out to be a software issue as everything has been perfect since updating into the 12.1.3 beta (and now final).my XS experience was different, the headphone speaker would stop working and require a restart. if i didn’t touch the screen for 5+ seconds and scrolled, there would be slight stutter, or after the 5 seconds swiping the app away would have slight stutter.
my XR experience has been better BUT with the screen brightness turned down low as if reading in bed at night, you can see a ever so slightly dark area near the top of the screen.
apple says it qualifies for a screen replacement but i’ve just learned to deal with the annoying imperfection.
If the OP is 100% adamant the story is true then give the store details to one of the forums writers/editors and allow them to investigate.
I don’t see the value in the editors of this website being interested in investigating/reporting such a thing based off your idea. First off, this is such an isolated event, that would be difficult to piece together all the necessary information. Not to mention, if this was more widespread, like other members were reporting having returned defective iPhones in this quantity for the same thing, then that would be believable. I mean, that’s a lot of documentation if you’re considering ‘16 iPhones’ allegedly being opened/returned. Plus there would have to be some waiver and chain of receipts for all the transactions, minus the phones that the OP was reportedly allowed to open in store.
As for 'isolated event', if you click on 'New posts' daily, you will see 'isolated events'.