To me, this is just a way of addressing the concerns of the users in the most politically correct way.
That being said, it is a very simple thing. They sell something that they made, with a view of how they want it to work, what they think would benefit customers. It is on customers to decide if they want it or not, not to make every product from every company similar in the way they work and look.
Hey Apple, I want the same customisation ability as Android? So... why choose Apple? Go with Android, it is ready to be taken!
Hey Android, I wish you had the security and privacy of iOS? Buy an Apple where privacy options default to dibbled to your benefit, unlike Android, where they default to enabled and you have to choose to stop them from sending data out.
Come on, man. Each and every post of yours is just one same thing rehashed. What are you even doing on this forum and site?
In my understanding, the throttle gate as you call it, was Apple's way of dealing with a battery that is not up to the mark. No one sees that they did not just let the phone die - they made a choice to work around the battery so that the phone remains usable. This was nothing about a way to get people to buy new phones.
Now, that said, the choice was right, but the handling was not - they could just start to make noises about battery performance and getting it replaced, quite like we get notifications in the Mac environment, but being a mobile device, it is important that battery, no matter how degraded, is able to sustain a device. SO, they reduced performance which would be restored once battery is replaced.
All they really needed to do was let customers know that the performance will be degraded here forth because of low battery capacity or whatever, but trust me, you of all would still have had issues with that solution.
So, at least, at their own expense and at a reduced price, they helped customers to new batteries. They did NOT have to do it. Buying an Apple device is not an entitlement to lifelong service or even a set number of years of use. Don't know why people behave like it is an entitlement.
If this was planned obsolescence, why would a replacement battery restore performance? Ever thought about that?
Actually it was their own fault why the batteries were behaving the way they did as a batch of batteries on the 6,6s and 7 were defective and customers are entitled to a free replacement for a manufacturing defect but instead of doing a repair program they resorted to a profit-friendly move of slowing down the system as a repair program would hit their profits. My iPhone 6 battery wear was 78-80% iirc last year when I got the battery replaced but it was not throttling while some of the 6s were starting to throttle at 85% health
In the meantime they quietly fixed the issue on the iPhone X and 8 where Apple specifically state that they are unaffected by this defect. I have devices from 2012 which have heavy battery wear. My Nexus battery is probably at 60% wear by now but it never shuts down or throttles. This was not a li-ion battery limitation. It was a defect exclusive to some iPhones.
Yes, merely issuing a notification would not satisfy me if my phone battery deteriorated to that extent so fast as its not my fault, Apple had a defective batch. But I would still take that over what Apple did.
Also no one knew a battery replacement would solve the problem. It was only after a random guy did an experiment and posted the results on Reddit did everyone figure out what was going on. I, in my wildest dreams, cannot fathom that a battery replacement can increase performance. The solution was out of this world. If only Apple had told everyone what was going on, then it wouldnt be planned obsolescence at all.
That’s what I call the high ground manoeuvre. You take the first step of apologising even when you don’t think you are in the wrong to get it out of the way, and then move on to what you are going to do next. This way, you shift the focus to the solution and not the problem, and the people who keep fixating on this issue now seem petty in comparison.
Notice that the apology is also pretty generic, the same way the cashier at the fast food counter apologises for having kept you waiting even though it’s not really their fault. It’s just to soothe the tension and make the recipient feel better, but do not mistake it for an admission of guilt.
Apple may regret how the whole incident went down, but I honestly doubt they think they were wrong in implementing the throttling software the way they did.
Of course I know the apology isn't sincere and is just a courtesy but even thats a big thing considering they didnt even do that for Touch Disease. Apple is not at all sorry for what they did because its likely that move resulted in increased sales. When a phone slows down, people buy a new one. The model affected was primarily a 2 year old iPhone 6s and most contracts were getting over by then.
But an apology is an apology nonetheless irrespective of how its given. No one likes to apologise or admit they were wrong and that applies in spades to a company like Apple.
They didn't owe anyone an apology, it's their product and they can choose any life expectancy for it. We make the choice to support or not by buying or not buying it, people were unwilling to accept that truth and cried. We've started seeing this misplaced entitlement more and more, people think if they cry long enough and use social media to make their demands, they can get their way. Most users would've never noticed the throttling as an issue until some power users made it known, and then it became some overemphasized crime against humanity. The people who are fixated on it are very petty in expecting to be forever catered to.
Some devices just can't last forever unless you're willing to treat them a certain way; not overusing, proper charge cycles, not dropping into the ocean or from the top of a canyon while taking some selfie. Do you expect a mac from 20 years ago to be able to run the current os? No, that's just ludicrous. Software and hardware compatibilities are currently finite, they're designed around supporting each other. As time and software changes come, not all hardware is going to keep up. Apple was in a damned if you do, damned if you don't situation versus the current entitlement mentality. They made the best decision in their eyes for their product lifecycle. We didn't sign any contractual agreement guaranteeing these devices to last any set number of years and there's no guarantee in the box for a 10 year warranty like there is with home appliances or vehicles. If we want that, we have to find another company that offers it. The throttling helped some devices to hold onto life for a little longer and certainly beat the phones just shutting down on their own until a new battery was bought.
I'm no apologist for them, but I am a realist. I wanted my SE to keep working as it did the day I bought it, but I knew that just wasn't going to be the case so I bought a new phone. I loved that form factor compared to current offerings, oh well, time to move on.
tl;dr: people need to quit crying and expecting to be catered to
I think when I pay $700+ for an iPhone I am entitled to a phone which lasts a reasonable amount of time without slowing down. The iPhone 6 is 4 years old but performs like a computer a decade old. I think thats unreasonable. I can't even count on yearly releases not affecting performance. I upgraded my iPad Pro last September to iOS 11.0 and my battery life tanked and stuttering was noticeable in many areas of the OS amplified by the 120hz refresh rate. To have a barely 6 month old tablet perform in this manner is unacceptable. I downgraded back to 10 and today this tablet still runs like a champ. The same battery life, the same performance and I have no doubt the performance and battery life will remain unaffected even after 5 years if I do not upgrade.
Apple should have announced the battery replacement program the moment they got to know a batch of iPhones were affected. That was the right thing to do.
"Can't handle" is anecdotal. My ipad 2 "can handle' IOS 9.3.5.
So since its anecdotal, we should all have a choice to remain on a version we like. Why should I be forced to accept your standards of a usable tablet? I sold off the iPad Mini because it was unusable by my standards
Your iphone 6 has issues. My iphone 6 before I got rid of it was fine on later ios release.
My iPhone 6 already went through a checkup last June when I replaced the battery. It was perfect. I have handled iPhone 6 at work and they perform similar
Sure you gonna prove that apple can be sued for any reason. That technote sure didn't look like an apology to me about power management. More looks like an apology about the state of litium ion batteries.
The first paragraph has the words "We apologise". They may have done it grudgingly, unwillingly,furiously, bitterly but they used those 2 words. This is what they say before that "We know that some of you feel Apple has let you down" This is what hue say after that.
'First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that. "
The context is clear.
Can you also explain to me why the iPhone X,8 and the 5s are unaffected by the throttle? Do they use a unique battery technology which is why they arent affected?
Getting caught by the government get's you big fines. If you believe apple would lie to the government and lie to it's customers to gain something insignificant. That's on you.
Look, NVIDIA straight up lied to its customers by saying the GTX 970 has 4GB VRAM when it was 3.5GB. The CEO even issued an apology letter to the customers and 3 years later they are still pulling shady stuff with the 1060 where the 3GB variant has fewer TMUs and CUDA cores and is slower but this isnt disclosed in their advertising. The average customer thinks the only difference is the VRAM. During the batterygate fiasco of the Note 8, Samsung did 2 recalls knowing full well the issue wasnt going to be fixed well in advance iirc.
The current status- These companies are making record profits and have decimated the competition. Apple's lies are not that much worse in retrospect. Apple has even more mindshare than the above companies. They have nothing to worry about. Cheating is the name of the game nowadays
The videos showed nothing.
The videos showed iOS 7 was faster than iOS 11
When you said they were "absolute proof". What constitutes "proof" is a low bar indeed.
But it being a low bar is subjective. We could both look at 2 sets of evidences and be convinced to different degrees.
You still dont have facts to establish why its not proof. What is wrong with that video? Where is the manipulation?
1. Apple says it knows about these memes and is categorically untrue.
And asking Apple is just like asking an accused whether he has committed a crime.
A third party investigation with no vested interests would be more truthful
Multiple factual benchmarks prove otherwise (the YT videos are mostly inconclusive it you take into account operator error and the entire manipulation aspect of it.)
But this is again your belief. I could just as well point out that Apple could have manipulated the benchmarks into being higher on the newer iOS version. Load times are the only way to find out
For example, this recent test.
https://www.cnet.com/news/ios-12-beta-on-an-old-iphone-5s-how-much-faster-is-it/
Task How much faster was iOS 12?
Launching Mail 0.25 second
Launching Safari (completely loading CNET.com) 3.5 seconds
Launching Maps Identical
Slide to take a photo from lock screen 0.5 second
Keyboard comes up (in Messages) 1 second
Share sheet comes up (in Safari) 1 second
Siri completing a request 0.5 second
Launching apps like Safari and Mail were noticeably faster in the iOS 12 beta, but the difference in others, including Weather and Maps, was hardly visible.
Apple's claim during the keynote was that the share sheet comes up twice as fast when the system is under load. We found that the share sheet came up much faster than it did on iOS 11, even when there were no other apps open. However, this result wasn't always consistent -- after running it several times in a row, iOS 11.4 mostly caught up to the beta.
This is what I call evidence. Cant be manipulated and done by a third party
5. Apples financials proves people who buy their products don't buy into this. A customer doesn't buy your product if they believe the company they are buying from, screwed them on their last purchase. So while there may be churn, it's not really evident in the numbers. (Or apples brand is so strong, apple believes they can screw over their customers and their customers will come back like disciplined dogs.)
Or maybe their strategy works because the competition is lacking in some way or the other. Androids have excellent phones but no tablet or watch. Microsoft has an excellent tablet but no phone or watch. Apple has a good phone and an excellent tablet and a Watch. So if you desire an complete ecosystem, you have no choice in the matter honestly.
And yes I agree with you that their brand insulates them from damage. If Samsung got away with that battery issue, throttlegate and slowdowns are nothing for Apple.