Thank you for that excellent explanation. Makes complete sense to me.My point? In this situation what we see when we track a single package (and what phone reps tell us about that single package's delivery time) means very little in terms of what the actual shipment is going to do.
If Apple wants them to come Saturday, they're going to come Saturday.
There isn't a line of people loading iPad boxes on to the plane, scanning each one, placing it on the shelf. They're stacked on palates. Verify count (X wide by X long by X tall). Scan manifest. Every single tracking number gets the "origin scan" data as a result of the manifest scan.
It's not necessary for UPS/Apple to update their computers to reflect each and every package has a hold for Saturday on it. They can blip exceptions on to the manifest. Or in many cases it's accomplished by less sophisticated means (i.e. large stickers around palate that say hold in location XYZ until date ABC and continue routing -- or even a larger tracking number and shipment tag placed on the palate as a whole).
The bulk wrap of many orders, under a single manifest, gets routed a certain way at the UPS hub such that it's held until the proper later time. Gets unpacked, single packages go on their way.
Voila -- many packages held for delayed delivery without the necessity or potential customer service hassles of flagging each and every package. As far as the end customer is concerned, the package just shows "In Transit" and it's last scan... several days later it moves on.
This also greatly simplifies the customs process for both Apple and UPS. Everything can clear under a single large shipment and later get broken up and redistributed.
And while this is a huge launch for Apple, and definitely a large shipping event for UPS, in the grand scheme of UPS's Global Logistics it's a small blip. So the phone rep you're talking to knows nothing about any special procedures Apple has arranged, unlikely knows how to look up any special handling on the whole bulk manifest, and is just reading a dumb "it takes X days from this place to that place with Y service" calculation that the computer gives them. There's not much thought or logic behind the estimates phone reps give. And it's not important enough for UPS to ensure reps receive training or special information.
My point? In this situation what we see when we track a single package (and what phone reps tell us about that single package's delivery time) means very little in terms of what the actual shipment is going to do.
If Apple wants them to come Saturday, they're going to come Saturday.
That's interesting...I didnt think UPS delivered on Saturday.
Well what does that mean?Just spoke to UPS guy of 25 years, these deliveries not a blimp om their radar, they are so big.
Just spoke to UPS guy of 25 years, these deliveries not a blimp om their radar, they are so big.
Well what does that mean?
Did you ask him if UPS delivers of Saturdays?
If Apple wants them to come Saturday, they're going to come Saturday.
Just spoke to UPS guy of 25 years, these deliveries not a blimp om their radar, they are so big.
And he works in what area of UPS's operations?
"Big" in terms of a local hub having extra shifts on Saturday?
Couldn't agree more.
I did the same thing (pre-ordered plus reserved), but I'm still annoyed to see mine hasn't shipped when I had placed my order within the first hour of pre-orders (5:50am).
Received my e-mail from Apple with tracking info at 2:01 pacific time, when I click on the tracking number I get:
>>> UPS could not locate the shipment details for your request. Please verify your information and try again later.
Anyone else getting this?
They don't actually have the package in hand ...yet.
Didn't expect UPS to have the package in hand. But did expect to see information received from Shipper or something along those lines.
Are you getting the same thing? Or do you have any shipping information showing on your order?
Same thing you are. I got notification at 3:47pm today.
There isn't a line of people loading iPad boxes on to the plane, scanning each one, placing it on the shelf. They're stacked on palates. Verify count (X wide by X long by X tall). Scan manifest. Every single tracking number gets the "origin scan" data as a result of the manifest scan.
It's not necessary for UPS/Apple to update their computers to reflect each and every package has a hold for Saturday on it. They can blip exceptions on to the manifest. Or in many cases it's accomplished by less sophisticated means (i.e. large stickers around palate that say hold in location XYZ until date ABC and continue routing -- or even a larger tracking number and shipment tag placed on the palate as a whole).
The bulk wrap of many orders, under a single manifest, gets routed a certain way at the UPS hub such that it's held until the proper later time. Gets unpacked, single packages go on their way.
Voila -- many packages held for delayed delivery without the necessity or potential customer service hassles of flagging each and every package. As far as the end customer is concerned, the package just shows "In Transit" and it's last scan... several days later it moves on.
This also greatly simplifies the customs process for both Apple and UPS. Everything can clear under a single large shipment and later get broken up and redistributed.
And while this is a huge launch for Apple, and definitely a large shipping event for UPS, in the grand scheme of UPS's Global Logistics it's a small blip. So the phone rep you're talking to knows nothing about any special procedures Apple has arranged, unlikely knows how to look up any special handling on the whole bulk manifest, and is just reading a dumb "it takes X days from this place to that place with Y service" calculation that the computer gives them. There's not much thought or logic behind the estimates phone reps give. And it's not important enough for UPS to ensure reps receive training or special information.
My point? In this situation what we see when we track a single package (and what phone reps tell us about that single package's delivery time) means very little in terms of what the actual shipment is going to do.
If Apple wants them to come Saturday, they're going to come Saturday.
For perspective, UPS delivers about 15 million packages a day.Just spoke to UPS guy of 25 years, these deliveries not a blimp om their radar, they are so big.