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I have in store pickup. Called Best Buy and they said my phones were in the store. (No movement on my order status page)
 
if i pickup iPhone in store do i have to sit there and let them open the phone, activate it and all that nonsense or can i leave and do it later? i don't want to mess with the slow best buy mobile people on my lunch break tomorrow.
 
I think it depends on the status of our orders in the Best Buy app/online. Mine both still say “arriving tomorrow”. What does yours say? Preparing for shipment?

The automated best buy 888 number literally said the same thing as the best buy website. "Arriving tomorrow". NO ONE has a status of preparing for shipment. At the end of that statement, the automated line gave a couple more options, one if which being "tracking information". Press that option and it gave me a tracking number.
 
I ended up with a 9/27-10/1 date with a preorder on the Apple website and was resigned to it. I decided to check Best Buy today on a whim and they have in store pick up tomorrow so I went ahead and ordered there. I will cancel my Apple order as soon as the phone is in my hands tomorrow.
 
The automated best buy 888 number literally said the same thing as the best buy website. "Arriving tomorrow". NO ONE has a status of preparing for shipment. At the end of that statement, the automated line gave a couple more options, one if which being "tracking information". Press that option and it gave me a tracking number.

Except for those of us that do have a status of "preparing"..
 

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The automated system gave you the tracking number?

yes, the automated system
[automerge]1568918668[/automerge]
I think it depends on the status of our orders in the Best Buy app/online. Mine both still say “arriving tomorrow”. What does yours say? Preparing for shipment?

mine says arriving tomorrow when i look on safari in my phone. The app and google chrome both say preparing
[automerge]1568918758[/automerge]
For people with instore pick up from previous years could you just show up early on release d


Is your order a in store pick up or ship to home? Mine is a in store pick up so I did not get a tracking number option.

Ship to home
 
yes, the automated system
[automerge]1568918668[/automerge]


mine says arriving tomorrow when i look on safari in my phone. The app and google chrome both say preparing
[automerge]1568918758[/automerge]


Ship to home

Good call. I was checking on the Best Buy app, and it said "arriving tomorrow" but it says "preparing" on Chrome on desktop. Still no tracking from the automated system.
 
yes, the automated system
[automerge]1568918668[/automerge]


mine says arriving tomorrow when i look on safari in my phone. The app and google chrome both say preparing
[automerge]1568918758[/automerge]


Ship to home
Same with me. The app says preparing, the website says arriving tomorrow. Hopefully everyone gets their phones tomorrow, I just don't see how the shipped ones arrive without being sent out yet the day before.
 
I’ve ordered lots of stuff from BB and it is not uncommon for me to receive shipping notice THE DAY IT IS SUPPOSED TO ARRIVE. Having said that, I will be shocked if it shows tomorrow.
 
Best Buy chat just told me my package has been handed off to the carrier (UPS), which is where the tracking number comes from. It has not been updated in the UPS system yet however. These are shipped from the nearest wharehouse, not sure if this is a distribution center or Best Buy store, for overnight delivery. I'm guessing we will all start to see the tracking info show up this afternoon/night for deliver tomorrow.
 
I pre ordered through Best Buy for sprint, because sprint was charging $100 deposits for upgrading, never had to in the past and I have Iphone Forever, anyways, I went through Best Buy and pre ordered 2 Iphones 11 pro max and didn't have to pay the deposit. Didn't cost me a dime and it was so easy with a delivery date of 09/20.

omg i know for next year now! dang i was like why is this $109 thru sprint.. glad i saw your note!! : )
 
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Question if you have a pre order for in store pick up could you just show up to the store early tomorrow and get a phone? Or will they make you wait until your pre order status shows ready for pick up?
 
Question if you have a pre order for in store pick up could you just show up to the store early tomorrow and get a phone? Or will they make you wait until your pre order status shows ready for pick up?
I would like to know this as well. I just assumed I could pick up on the 20th like my order shows
. I was told as well that my phone will be there. I'm picking it up traveling thru so I'm hoping I can.
 
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Question if you have a pre order for in store pick up could you just show up to the store early tomorrow and get a phone? Or will they make you wait until your pre order status shows ready for pick up?
The Best Buy FAQ says that you should wait until you get the ready for pickup email, but other users have reported that they've done well just walking in as soon as the store opens.
 
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omg i know for next year now! dang i was like why is this $109 thru sprint.. glad i saw your note!! : )

Yeah, I was pissed when sprint try to get more money from me, it wasn't like I was getting more GB space, I was getting the Pro Max and the same amount of GB as my current device, the Pro Max is the same price as last years Max phone, so it didn't make sense to me then I read on the Sprint Facebook page how they kept telling everyone different reasons as to why they were getting charged, first was building credit ( I've been with them for 10 years) next was to help lower the cost of the phone by taking $5 a month off of the 45.84 lease cost. I'm thinking well the lease flex is for 18 months, 5 x 18 months is $90, but you don't keep the phone the 18 months cause in 12 months the new Iphone comes out, so that means only $60 dollars of the $100 you paid will be applied, they will keep the rest and I"m sure next year they will ask for that deposit again, who knows might be more. So i went to Apple.com and tried to order my phone through there, same thing, asking for $104, so I went to Best Buy and they did'n't ask for anything, just my phone number, zip code, carrier and if i was returning my phone for the lease flex. Didn't have to pay the deposit, shipping or taxes. And my status for both phones i order is "Arriving Tomorrow" and a box underneath that with yellow borders states "Make sure someone over 18 is home to sign". So I lucked out!
 
Yeah, I was pissed when sprint try to get more money from me, it wasn't like I was getting more GB space, I was getting the Pro Max and the same amount of GB as my current device, the Pro Max is the same price as last years Max phone, so it didn't make sense to me then I read on the Sprint Facebook page how they kept telling everyone different reasons as to why they were getting charged, first was building credit ( I've been with them for 10 years) next was to help lower the cost of the phone by taking $5 a month off of the 45.84 lease cost. I'm thinking well the lease flex is for 18 months, 5 x 18 months is $90, but you don't keep the phone the 18 months cause in 12 months the new Iphone comes out, so that means only $60 dollars of the $100 you paid will be applied, they will keep the rest and I"m sure next year they will ask for that deposit again, who knows might be more. So i went to Apple.com and tried to order my phone through there, same thing, asking for $104, so I went to Best Buy and they did'n't ask for anything, just my phone number, zip code, carrier and if i was returning my phone for the lease flex. Didn't have to pay the deposit, shipping or taxes. And my status for both phones i order is "Arriving Tomorrow" and a box underneath that with yellow borders states "Make sure someone over 18 is home to sign". So I lucked out!
dang! you sure did! i know better for next year!! I thought it was crazy too. ugh!
 
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So, I just got my tracking info for the Pro Max 256GB Verizon that I bought after my Pro 256 Verizon. It's shipping via fedex from Long Island, NY (I live in Upstate NY)

It hasn't been handed off to Fedex yet, but this gives hope, for this phone at least.
 
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