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cwawak

macrumors newbie
Jul 7, 2010
6
3
Hey! For 2013 Elantra owners, I opened a case with Apple. I have engineerings attention. If you are having trouble with Bluetooth on your iPhone 7/7+ and a '13 Elantra, make sure to open a case with Apple and reference this thread. Tell them Senior Advisor Kelsey S is working a case with another person on this issue. Let's show that this is a widespread issue and get some results!
 

ericg301

macrumors 68020
Jun 15, 2010
2,329
2,640
Hey! For 2013 Elantra owners, I opened a case with Apple. I have engineerings attention. If you are having trouble with Bluetooth on your iPhone 7/7+ and a '13 Elantra, make sure to open a case with Apple and reference this thread. Tell them Senior Advisor Kelsey S is working a case with another person on this issue. Let's show that this is a widespread issue and get some results!

Do you have a case number?
 

maprx1

macrumors newbie
Aug 26, 2015
7
0
Hello,

Just wanted to reach out and see if any of you have been experiencing bluetooth connectivity issues between your new iPhone 7/+ and your cars bluetooth system?

I got my iPhone 7 yesterday and noticed right away the bluetooth audio steam and call system freezes and does not work. I read up on the issue and seems to be a problem across a few different car brands.

Basically with BMW Connected system. The phone will pair. Stream music for 5-10 seconds then the system freezes. Bluetooth calls don't work and the phone needs to be restarted to free up, only to have the problem happen again once it connects.

Anyone else having similar issues. Across any other car brands?

I'm hoping its an iOS problem. My iPhone 6 worked perfect. Then iPhone 7 with 10.0.1 came. Bluetooth brick now.
[doublepost=1474844273][/doublepost]Yes in the car mine does the same thing GMC Terrain. Hands free even says it's pairs. Phone indicates paired. But really only pairs when you touch it in the display. Then. If a call is made. It takes 30 secs to connect, audio is terrible and call fails. Hands free disconnects. Iphone just does nothing. Another interesting thing is the blue tooth will discount from anything it's connected to. My Fitbit surge, and wireless speakers. At some point over a few minutes it's stops working. Contacted apple senior support. Did lots of Test. Three hours on the phone. And waiting to hear back once the apple supreme minds come up with a fix. Like a firmware update or replacing this's phone. I have. Formatted and started as a new phone. Girlfriends 7 also does not connect to cat blue tooth. Apple you have another problem to deal with.
 

atxapplebmw

macrumors newbie
Sep 25, 2016
1
0
Hello,

Just wanted to reach out and see if any of you have been experiencing bluetooth connectivity issues between your new iPhone 7/+ and your cars bluetooth system?

I got my iPhone 7 yesterday and noticed right away the bluetooth audio steam and call system freezes and does not work. I read up on the issue and seems to be a problem across a few different car brands.

Basically with BMW Connected system. The phone will pair. Stream music for 5-10 seconds then the system freezes. Bluetooth calls don't work and the phone needs to be restarted to free up, only to have the problem happen again once it connects.

Anyone else having similar issues. Across any other car brands?

I'm hoping its an iOS problem. My iPhone 6 worked perfect. Then iPhone 7 with 10.0.1 came. Bluetooth brick now.


Same problem with my iPhone 7 and BMW.
 

Daddymalu

macrumors newbie
Sep 25, 2016
13
4
Apple told me to update car stereo firmware on both my cars eventhough my 6s plus worked fine.
 

cwawak

macrumors newbie
Jul 7, 2010
6
3
Apple told me to update car stereo firmware on both my cars eventhough my 6s plus worked fine.

Ha. Tell them to fix their OS, not upgrade the firmware. That's just an outrageous suggestion from Apple, and I would push back immensely. What if the firmware upgrade fails? What if it breaks something else. Would they be willing to take responsibility for that? I doubt it. If not, they either fix the OS or buy back your phone.
 

SaveUsBatman

macrumors member
Jun 2, 2015
92
70
2014 Nissan Altima here, having issues with Bluetooth in my car as well. It connects and plays music for a while before it starts either stuttering, speeding up (like a 1.5-2x speed), break up.

Seriously thought I just got a bad egg because my 6s Plus and old 5s were working beautifully. I was going to restore my 7 Plus and see if that helped but I'm seeing it's not helping.

Hoping a software update soon will fix this.
 

Abs_p

macrumors 6502a
Jul 15, 2011
897
422
2014 Nissan Altima here, having issues with Bluetooth in my car as well. It connects and plays music for a while before it starts either stuttering, speeding up (like a 1.5-2x speed), break up.

Seriously thought I just got a bad egg because my 6s Plus and old 5s were working beautifully. I was going to restore my 7 Plus and see if that helped but I'm seeing it's not helping.

Hoping a software update soon will fix this.

Why not just use USB? Much better sound quality and it charges the phone too while playing music.
 

Abs_p

macrumors 6502a
Jul 15, 2011
897
422
Prefer wireless. Especially since that's what Apple is trying to preach with this iPhone lol.

LOl but Your car has Apple Mfi certification. Use it to the greatest. It's a better option and you won't go back once you start using Audio through USB on iPhones. IMO, it just works better. Charges the phone and everything.
 

seinman

macrumors 6502a
Jun 15, 2011
601
757
Philadelphia
My wife is having this problem, too. iPhone 7+, iOS 10.0.1, 2015 Toyota Sienna. I'm going to test it with my phone when I can. I use USB audio in my car and it's been solid.

I told her to use USB in the meantime, but for us that's not a permanent solution. The car's USB port only provides low-power charging, and if you're using a navigation app and streaming music the battery slowly discharges while plugged in. Therefore we use a high power USB charger in the accessory power port and Bluetooth for music.
 

Daddymalu

macrumors newbie
Sep 25, 2016
13
4
After playing around with the iphone I noticed that I can now get it to connect to my car for about 15 minutes until it freezes and crashes. At this point I have to turn off the bluetooth and reconnect it to the car to get it to work again.
 
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SaveUsBatman

macrumors member
Jun 2, 2015
92
70
LOl but Your car has Apple Mfi certification. Use it to the greatest. It's a better option and you won't go back once you start using Audio through USB on iPhones. IMO, it just works better. Charges the phone and everything.
I've used it before, it charges it extremely slow lol, and I have a car charger that charges much faster.

So again, I'd prefer wireless and then having the ability to charge it (faster) if I needed to.
[doublepost=1474899536][/doublepost]
After playing around with the iphone I noticed that I can now get it to connect to my car for about 15 minutes until it freezes and crashes. At this point I have to turn off the bluetooth and reconnect it to the car to get it to work again.
This is exactly what I have to do with my phone/car.
 

Guda.FL

macrumors 6502
Sep 23, 2015
375
470
Im having the same issues. keeps disconnecting while streaming. Cant tell if its ios10 or iphone7
 

Daddymalu

macrumors newbie
Sep 25, 2016
13
4
There is definitely an issue with bluetooth connectivity and some cars. There is a another whole thread discussing this.
 

Daddymalu

macrumors newbie
Sep 25, 2016
13
4
What does it take and how long will it take for Apple to actually create a fix? I am debating on going back to 6s plus till they figure it out.
 

SaveUsBatman

macrumors member
Jun 2, 2015
92
70
I am having pauses, stutters and then speed up to catch up. I had similar issues with my iPhone 6 Plus during the iOS 9 betas I think. My 6 Plus recently would stutter once or twice in the first 5 minutes or so of driving and then be fine. It seems worse when I am stopped at a light, as though there is either interference or the phone is doing some background stuff relative to location services. The vehicle is a 2012 Lincoln MKS with Sync.

FWIW I did have iOS 10 on my 6 Plus for a week and it had no issues.

Mine does exactly this. Hoping it catches Apple's attention soon.
 

gtg465x

macrumors 6502a
Sep 12, 2016
754
883
Just filed a support case for connection issue with 2013 Hyundai Elantra.
 

lordofthereef

macrumors G5
Nov 29, 2011
13,161
3,721
Boston, MA
LOl but Your car has Apple Mfi certification. Use it to the greatest. It's a better option and you won't go back once you start using Audio through USB on iPhones. IMO, it just works better. Charges the phone and everything.
My car (2015 RAV4) actually doesn't output enough power through the built in USB port to charge, play music, and have google maps open st the same time. The battery drains, albeit slowly.

For longer drives I prefer a USB adapter and streaming everything over Bluetooth. This generally works just fine although watching a video (passenger only!) has a 1-2 second delay.
 
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