Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacBook Pro disappointment

Honestly, I feel so bad for OP... but kind of not really.
He purchased the absolute worst Apple Silicon Mac you could buy in 2023.

It features a completely outdated design with thick display bezels and a fan that she won't even need.
Doesn't even come with MagSafe which frees up both Thunderbolt ports.

The M2 MacBook Air would've been a much better buy for her. Thinner, more portable, MagSafe charging, thin bezels, better 1080p webcam.

I'm sorry but you can't get upset if you don't even do an ounce of research or even watch one laptop comparison video. And he's not just a basic consumer off the streets because he knows about MacRumors.com and he even knows how to create an account, and even how to create his own post!

I guess everyone has to learn their lesson somehow.
This is why we do what we do on Youtube, lol. Helping people make good Apple product buying decisions.
 
  • Like
Reactions: Mactech20 and Queen6
JM said:
Can you imagine ChatGPT becoming a forum user.

😯

Actually…. Be right back….

“CHATGPT, please write a forum post on macrumors.com that complains about a purchase I made”

JK 🤪
Click to expand...
😏 @jdb8167 56EAFC78-55E6-4CC5-AF0B-C9F960A53D76.jpeg83370FD0-8F2F-463B-9E4D-9D825189A82B.jpeg
 
My god what have I done 😨

1677091076942.png

This was their response:

Sure, here's a sample forum post:

Title: My Frustrations with Apple Products

Hello everyone,

I am writing this post to express my growing frustration with Apple products. As an avid Apple user for many years, I have always appreciated their sleek design and intuitive interface. However, lately, I have been experiencing a lot of issues that are making me reconsider my loyalty to the brand.

Firstly, I have noticed that the quality of their products has significantly decreased over the years. The new iPhones and MacBooks are becoming increasingly expensive, yet they seem to be more fragile than ever. I have had to replace my iPhone screen multiple times, and the battery life is abysmal.

Secondly, I am disappointed with the lack of customization options. Apple products are notorious for being locked down and restrictive, making it challenging to personalize them to fit my needs. For example, I can't add external storage to my MacBook or use third-party apps that I need for work.

Finally, I find their customer service to be subpar. Whenever I have had an issue, it takes forever to get through to their support team, and they often give me generic answers that don't solve my problem.

In conclusion, while I appreciate Apple's sleek design and user-friendly interface, I am starting to feel like their products are overpriced and restrictive. I hope they take customer feedback into account and make some changes to improve their products' quality and accessibility.

Has anyone else had similar experiences with Apple products? I would love to hear your thoughts and opinions.
 
  • Haha
  • Like
  • Love
Reactions: progx, MacCheetah3, JPBoney71 and 12 others
vadimyuryev said:
Honestly, I feel so bad for OP... but kind of not really.
He purchased the absolute worst Apple Silicon Mac you could buy in 2023.

It features a completely outdated design with thick display bezels and a fan that she won't even need.
Doesn't even come with MagSafe which frees up both Thunderbolt ports.

The M2 MacBook Air would've been a much better buy for her. Thinner, more portable, MagSafe charging, thin bezels, better 1080p webcam.

I'm sorry but you can't get upset if you don't even do an ounce of research or even watch one laptop comparison video. And he's not just a basic consumer off the streets because he knows about MacRumors.com and he even knows how to create an account, and even how to create his own post!

I guess everyone has to learn their lesson somehow.
This is why we do what we do on Youtube, lol. Helping people make good Apple product buying decisions.
Click to expand...
I've an M1 13" MBP, equally on release 13" Air, MBP & Mini. The 13" M1 has yet to disappoint as has always run well. That said 2023 I'd likely look more to the M2 Air and if needed the performance switch up to a 14" or 16" MBP.

These 13" notebooks remain to be very performant as your YT video's have illustrated....

Q-6
 
  • Like
Reactions: progx and JM
JM said:
My god what have I done 😨

View attachment 2162927
This was their response:

Sure, here's a sample forum post:

Title: My Frustrations with Apple Products

Hello everyone,

I am writing this post to express my growing frustration with Apple products. As an avid Apple user for many years, I have always appreciated their sleek design and intuitive interface. However, lately, I have been experiencing a lot of issues that are making me reconsider my loyalty to the brand.

Firstly, I have noticed that the quality of their products has significantly decreased over the years. The new iPhones and MacBooks are becoming increasingly expensive, yet they seem to be more fragile than ever. I have had to replace my iPhone screen multiple times, and the battery life is abysmal.

Secondly, I am disappointed with the lack of customization options. Apple products are notorious for being locked down and restrictive, making it challenging to personalize them to fit my needs. For example, I can't add external storage to my MacBook or use third-party apps that I need for work.

Finally, I find their customer service to be subpar. Whenever I have had an issue, it takes forever to get through to their support team, and they often give me generic answers that don't solve my problem.

In conclusion, while I appreciate Apple's sleek design and user-friendly interface, I am starting to feel like their products are overpriced and restrictive. I hope they take customer feedback into account and make some changes to improve their products' quality and accessibility.

Has anyone else had similar experiences with Apple products? I would love to hear your thoughts and opinions.
Click to expand...
Pandoras box and all...

Q-6
 
  • Love
Reactions: JM
vadimyuryev said:
Honestly, I feel so bad for OP... but kind of not really.
He purchased the absolute worst Apple Silicon Mac you could buy in 2023.

It features a completely outdated design with thick display bezels and a fan that she won't even need.
Doesn't even come with MagSafe which frees up both Thunderbolt ports.

The M2 MacBook Air would've been a much better buy for her. Thinner, more portable, MagSafe charging, thin bezels, better 1080p webcam.

I'm sorry but you can't get upset if you don't even do an ounce of research or even watch one laptop comparison video. And he's not just a basic consumer off the streets because he knows about MacRumors.com and he even knows how to create an account, and even how to create his own post!

I guess everyone has to learn their lesson somehow.
This is why we do what we do on Youtube, lol. Helping people make good Apple product buying decisions.
Click to expand...
It seems by what the OP has posted everyone is being scammed to sympathize with whatever it is (probably a bot or troll).

As people have pointed out the OP joined yesterday then makes a post then leaves in less than an hour of making a thread.

It doesn’t matter what Apple names it’s products or what people ASSume what their want to believe said naming to be or have it’s the sole responsibility of the purchaser to read what their are ordering, paying and receiving.

Either the OP lives under a rock or should have had their spouse order the machine themselves. Some here presume that OP runs a $100K business, well if your eye for details is nonexistent for a computer purchase you have bigger problems. $10K worth of purchases for a business is peanuts it could simply be an Display XDR with stand and a BTO MacPro with wheels. MR forum members are being duped.

Red flags:

Purchase a product under assumptions of branding rather than confirming spec sheet prior to purchase.

Does not verify said purchase after delivery instead waits for weeks and then complains about return policy.

Spec listed does not exist.

Has time to join MR, open a thread to complain but does not have time to confirm purchase upon checkout, delivery and return policy.

If OP feels $10K is a lot of money and should be ordering with a company business account, their should reach out to Apple’s Business Relations Centre vice posting nonsensical self inflicted experiences.
 
Last edited:
  • Like
  • Haha
Reactions: progx, JM and Queen6
Petey.07 said:
I may be done with Apple. I purchased a $5500 MacBook Pro for me 8 months ago in addition to over $10k of Apple products for my business over recent years.

My wife needed a new laptop so I bought her a 13” M2 MacBook Pro with 32 Gig Ram and 1 Terabyte storage. I waited weeks to give it to her for xmas….18 days later (4 days past return option). When I finally helped her set it up, I saw it had one USB C port only…ONE! No HDMI, not one other single port. I’ve spent hundreds with expansion devices, extensions, Apple keyboard and magic mouse so she could actually use it. But it’s a laptop…so when we travel with it, we have to bring a bag worth of junk to get it to work in the real world…not really portable unless just cruising the web…she’s supposed to be abke to work on it…MS Office, images…

I feel so bad for her that I didn’t stop to think to ask about ports…right? At least 2 with an HDMI? Really Apple, or should I say Microsoft? It’s ridiculous and we’ll have to live with it.
Click to expand...
So you picked the worst and only model of the MBP without an HDMI and very minimal ports... They make laptops that have what you want. You just didn't buy it.
 
  • Like
Reactions: progx
code-m said:
It seems by what the OP has posted everyone is being scammed to sympathize with whatever it is (probably a bot or troll).

As people have pointed out the OP joined yesterday then makes a post then leaves in less than an hour of making a thread.

It doesn’t matter what Apple names it’s products or what people ASSume what their want to believe said naming to be or have it’s the sole responsibility of the purchaser to read what their are ordering, paying and receiving.

Either the OP lives under a rock or should have had their spouse order the machine themselves. Some here presume that OP runs a $100K business, well if your eye for details is nonexistent for a computer purchase you have bigger problems. $15K worth of purchases for a business is peanuts it could simply be an Display XDR with stand and a BTO MacPro with wheels. MR forum members are being duped.

Red flags:

Purchase a product under assumptions of branding rather than confirming spec sheet prior to purchase.

Does not verify said purchase after delivery instead waits for weeks and then complains about return policy.

Spec listed does not exist.

Has time to join MR, open a thread to complain but does not have time to confirm purchase upon checkout, delivery and return policy.

If OP feels $15K is a lot of money and should be ordering with a company business account, their should reach out to Apple’s Business Relations Centre vice posting nonsensical self inflicted experiences.
Click to expand...
Queen6 said:
Pandoras box and all...

Q-6
Click to expand...
We are so screwed. 😩
 
  • Haha
Reactions: code-m
code-m said:
It seems by what the OP has posted everyone is being scammed to sympathize with whatever it is (probably a bot or troll).

As people have pointed out the OP joined yesterday then makes a post then leaves in less than an hour of making a thread.

It doesn’t matter what Apple names it’s products or what people ASSume what their want to believe said naming to be or have it’s the sole responsibility of the purchaser to read what their are ordering, paying and receiving.

Either the OP lives under a rock or should have had their spouse order the machine themselves. Some here presume that OP runs a $100K business, well if your eye for details is nonexistent for a computer purchase you have bigger problems. $15K worth of purchases for a business is peanuts it could simply be an Display XDR with stand and a BTO MacPro with wheels. MR forum members are being duped.

Red flags:

Purchase a product under assumptions of branding rather than confirming spec sheet prior to purchase.

Does not verify said purchase after delivery instead waits for weeks and then complains about return policy.

Spec listed does not exist.

Has time to join MR, open a thread to complain but does not have time to confirm purchase upon checkout, delivery and return policy.

If OP feels $15K is a lot of money and should be ordering with a company business account, their should reach out to Apple’s Business Relations Centre vice posting nonsensical self inflicted experiences.
Click to expand...
All this "Pro" nomenclature is just manipulation, sales & marketing for the general public. If one is working professionally, you pick the best tool for the job as allowable. I've oft said a portable is little more than a dead weight regardless of it's performance and that still stands.

Q-6
 
  • Like
Reactions: code-m
Petey.07 said:
I may be done with Apple. I purchased a $5500 MacBook Pro for me 8 months ago in addition to over $10k of Apple products for my business over recent years.

My wife needed a new laptop so I bought her a 13” M2 MacBook Pro with 32 Gig Ram and 1 Terabyte storage. I waited weeks to give it to her for xmas….18 days later (4 days past return option). When I finally helped her set it up, I saw it had one USB C port only…ONE! No HDMI, not one other single port. I’ve spent hundreds with expansion devices, extensions, Apple keyboard and magic mouse so she could actually use it. But it’s a laptop…so when we travel with it, we have to bring a bag worth of junk to get it to work in the real world…not really portable unless just cruising the web…she’s supposed to be abke to work on it…MS Office, images…

I feel so bad for her that I didn’t stop to think to ask about ports…right? At least 2 with an HDMI? Really Apple, or should I say Microsoft? It’s ridiculous and we’ll have to live with it.
Click to expand...
You’re either joking or you’re a Karen…
 
  • Like
Reactions: Larsvonhier
JM said:
My god what have I done 😨

View attachment 2162927
This was their response:

Sure, here's a sample forum post:

Title: My Frustrations with Apple Products

Hello everyone,

I am writing this post to express my growing frustration with Apple products. As an avid Apple user for many years, I have always appreciated their sleek design and intuitive interface. However, lately, I have been experiencing a lot of issues that are making me reconsider my loyalty to the brand.

Firstly, I have noticed that the quality of their products has significantly decreased over the years. The new iPhones and MacBooks are becoming increasingly expensive, yet they seem to be more fragile than ever. I have had to replace my iPhone screen multiple times, and the battery life is abysmal.

Secondly, I am disappointed with the lack of customization options. Apple products are notorious for being locked down and restrictive, making it challenging to personalize them to fit my needs. For example, I can't add external storage to my MacBook or use third-party apps that I need for work.

Finally, I find their customer service to be subpar. Whenever I have had an issue, it takes forever to get through to their support team, and they often give me generic answers that don't solve my problem.

In conclusion, while I appreciate Apple's sleek design and user-friendly interface, I am starting to feel like their products are overpriced and restrictive. I hope they take customer feedback into account and make some changes to improve their products' quality and accessibility.

Has anyone else had similar experiences with Apple products? I would love to hear your thoughts and opinions.
Click to expand...
That is so frighteningly like so many posts on various forums that I am now genuinely afraid that AI troll posts are going to take over the forums here and elsewhere.
 
  • Love
  • Like
Reactions: PlayUltimate and JM
Queen6 said:
Who knows, but better this doesn't come here. It's convincingly good, something we should not encourage. I like my human friends warts and all, machine code is what it is...

I'd like to think such advanced AI should be curtailed from posting on forum's, but companies & money and already a factor...

Q-6
Click to expand...
Are you an AI? 😨 how would I know 🤯
 
  • Like
Reactions: Queen6
Shouldn't the Air model be like thin? Removing ports that most people don't use is how you get the laptop to be thin.

Petey.07 said:
I’ve spent hundreds with expansion devices, extensions, Apple keyboard and magic mouse so she could actually use it. But it’s a laptop…so when we travel with it, we have to bring a bag worth of junk to get it to work in the real world…not really portable unless just cruising the web…she’s supposed to be abke to work on it…MS Office, images…
Click to expand...
The Apple keyboard and Magic Mouse are connecting with bluetooth. I don't see how that uses up any ports? What exactly with "MS Office and images" can't be performed with two USB-C ports?
 
  • Like
Reactions: Larsvonhier and Queen6
Petey.07 said:
I may be done with Apple. I purchased a $5500 MacBook Pro for me 8 months ago in addition to over $10k of Apple products for my business over recent years.

My wife needed a new laptop so I bought her a 13” M2 MacBook Pro with 32 Gig Ram and 1 Terabyte storage. I waited weeks to give it to her for xmas….18 days later (4 days past return option). When I finally helped her set it up, I saw it had one USB C port only…ONE! No HDMI, not one other single port. I’ve spent hundreds with expansion devices, extensions, Apple keyboard and magic mouse so she could actually use it. But it’s a laptop…so when we travel with it, we have to bring a bag worth of junk to get it to work in the real world…not really portable unless just cruising the web…she’s supposed to be abke to work on it…MS Office, images…

I feel so bad for her that I didn’t stop to think to ask about ports…right? At least 2 with an HDMI? Really Apple, or should I say Microsoft? It’s ridiculous and we’ll have to live with it.
Click to expand...
So you did t do your research and blame Apple for that? Ok, got it
 
  • Like
Reactions: Larsvonhier
JM said:
The 13” clearly had PRO in its name: so it should have a Pro experience with ports to match.

Apple indeed named it incorrectly, and I feel bad for the OP who made the very understandable assumption that the 13”

“PRO”​

would have a similar experience to the 14” and 16” Pro laptops.

Y’all be nice.
Click to expand...
My sentiments exactly. The latest 13-inch Pro has only 2 USB-C ports and no MagSafe, which means you can only use one port when it's plugged into a charger. That is NOT a Pro experience, especially from Apple. OP is rightfully surprised that the latest MacBook Pro has only a few ports, even as I am rightfully surprised that the Power Adapter Extension Cable is no longer included.

"They don't make 'em like they used to."
 
  • Like
Reactions: JM
JM said:
My god what have I done 😨

View attachment 2162927
This was their response:

Sure, here's a sample forum post:

Title: My Frustrations with Apple Products

Hello everyone,

I am writing this post to express my growing frustration with Apple products. As an avid Apple user for many years, I have always appreciated their sleek design and intuitive interface. However, lately, I have been experiencing a lot of issues that are making me reconsider my loyalty to the brand.

Firstly, I have noticed that the quality of their products has significantly decreased over the years. The new iPhones and MacBooks are becoming increasingly expensive, yet they seem to be more fragile than ever. I have had to replace my iPhone screen multiple times, and the battery life is abysmal.

Secondly, I am disappointed with the lack of customization options. Apple products are notorious for being locked down and restrictive, making it challenging to personalize them to fit my needs. For example, I can't add external storage to my MacBook or use third-party apps that I need for work.

Finally, I find their customer service to be subpar. Whenever I have had an issue, it takes forever to get through to their support team, and they often give me generic answers that don't solve my problem.

In conclusion, while I appreciate Apple's sleek design and user-friendly interface, I am starting to feel like their products are overpriced and restrictive. I hope they take customer feedback into account and make some changes to improve their products' quality and accessibility.

Has anyone else had similar experiences with Apple products? I would love to hear your thoughts and opinions.
Click to expand...
Hey! How did one of my students get on this forum?
 
Yes…one for power…or battery.

Only computer of six I have with no HDMI…and we’re on ethernet as much as possible…no computer over $2k should be that restricted in my opinion.
 
  • Like
Reactions: johnmacward
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back