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Unless you have statistics to back up your claim that the fail rate on these computers is substantially out of the norm, you don't have much of a leg to stand on here. And forum surveys don't count. Or quizzing store employees for that matter.

Do I wish Apple was perfect? Of course -- but I'm not holding my breath. In the real world, mistakes happen. What I do expect, though, is to have a responsive and honest company that fixes the problems as quickly and efficiently as possible.

Clearly some machines are flawed. Mine was one of them. I'm giving Apple the chance to rectify the problem. The machine is new and it takes awhile for official fixes to filter down. Let's see what their response is before lynching them.


Read much..??

I never quoted figures or stats and I don't think it's relevant. If a problem happens to you THEN it's relevant, never mind whether you make up 0.1% or 25% of the user base. That applies to everything not just Apple stuff.

There is a world of difference between glitches and bugs and somethign that makes a computer unuseable.

There is also no other company who make such a song and dance over the fact that other computers 'don't just work'. It is a fundamental part of the strategy that Apple employ..and it's flawed.

People in glasshouses shouldn't throw stones.

If I'm dropping $1500+ for a machine then it should 'just work' and if it doesn't then I expect Apple to fix it and compensate me for my trouble. Why shouldn't I? Apple isn't a charity, I'm not doing them a favour buying a machine from them. This is business.

Most people accept that paying more gives them a better experience, part of the Apple 'vision'. Plenty on this board would disagree with that.

Remember Jobs saying that he couldn't make a $500 machine that wasn't a heap of junk?

maybe he meant that his junk just cost a lot more?


You say you want a responsive, honest company? How do you know that these machines weren't released like this knowingly (Win 7 release date deadline match?) that would be fixed later?

What stops them?

I'd just prefer them to release a product when its' ready

oh....

and that 'just works'

;)
 
Read much..??

I never quoted figures or stats and I don't think it's relevant. If a problem happens to you THEN it's relevant
, never mind whether you make up 0.1% or 25% of the user base.That applies to everything not just Apple stuff.

There is a world of difference between glitches and bugs and somethign that makes a computer unuseable.

There is also no other company who make such a song and dance over the fact that other computers 'don't just work'. It is a fundamental part of the strategy that Apple employ..and it's flawed.

People in glasshouses shouldn't throw stones.

If I'm dropping $1500+ for a machine then it should 'just work' and if it doesn't then I expect Apple to fix it and compensate me for my trouble. Why shouldn't I? Apple isn't a charity, I'm not doing them a favour buying a machine from them. This is business.

Most people accept that paying more gives them a better experience, part of the Apple 'vision'. Plenty on this board would disagree with that.

Remember Jobs saying that he couldn't make a $500 machine that wasn't a heap of junk?

maybe he meant that his junk just cost a lot more?


You say you want a responsive, honest company?
How do you know that these machines weren't released like this knowingly (Win 7 release date deadline match?) that would be fixed later?

What stops them?

I'd just prefer them to release a product when its' ready

oh....

and that 'just works'

;)

Ok. I get it. You expect 0% fail rate or otherwise it's a conspiracy to intentionally release flawed hardware

Good luck with that.

EDIT: Don't bother responding, I'm done with this terrible thread.
 
I'd just prefer them to release a product when its' ready

oh....

and that 'just works'

;)

Mine 'just works.' That's why I'm not spending all day freaking out on a forum. Rather, I'm migrating my iTunes library and getting things done.

27-inch iMac: 12:43 up 17:51, 2 users, load averages: 0.84 0.68 0.70
 
Wow, I'm surprised to see this thread. Mine runs great, very fast. I had to change the screen resolution because I didn't like the factory setting (tiny menu). But other than that it is perfect.
 
Ok. I get it. You expect 0% fail rate or otherwise it's a conspiracy to intentionally release flawed hardware

Good luck with that.

EDIT: Don't bother responding, I'm done with this terrible thread.

To be fair the thread is relevant for those suffering issues. Possibly the title is a little dramatic and definitely a few to many "experts" jumping to totally unfounded conclusions but if you are suffering the symptoms at least you will know you're not alone.
 
I've had my 27 inch imac for 4 days now and have had absolutely no problems at all. i love this computer and am very happy i bought this!
 
Experiencing the same issue. Just got my iMac 27".

After a few hours of work... everything starts to lag.
I've shut down every application and just left Activity Monitor up to watch all processes to try to find the caus.. but no signs of anything unusual. But even Dashboard or Expose is lagging.

A reboot and its all fast again.
 
Experiencing the same issue. Just got my iMac 27".

After a few hours of work... everything starts to lag.
I've shut down every application and just left Activity Monitor up to watch all processes to try to find the caus.. but no signs of anything unusual. But even Dashboard or Expose is lagging.

A reboot and its all fast again.

So it's not an overheating problem, if it were it would still be slow after a reboot. The only thing that changes during a reboot is RAM, right? But there were no signs of anything unusual. So there were no signs of a memoryleak using up all RAM, right?
Very strange.
Wait, graphics cards, don't they have their own memory?
 
Hey guys

The issue seems to be hardwarebased in the graphic card/drivers.

I found this in the Apple Support thread
Just spoke with apple support. The word is that it is an issue with the graphics card. They've escalated the issue and hopefully a software update is forthcoming.
http://discussions.apple.com/thread.jspa?threadID=2207829&tstart=0

AND

My friend got his iMac 27" this monday and he has Not experienced the issue... and guess what: He choosed another graphic card, ATI 4850 instead of the entry-level.
 
My friend got his iMac 27" this monday and he has Not experienced the issue... and guess what: He choosed another graphic card, ATI 4850 instead of the entry-level.

Thought those weren't shipping until Nov.?
 
The issue seems to be hardwarebased in the graphic card/drivers.

I found this in the Apple Support thread

http://discussions.apple.com/thread.jspa?threadID=2207829&tstart=0

AND

My friend got his iMac 27" this monday and he has Not experienced the issue... and guess what: He choosed another graphic card, ATI 4850 instead of the entry-level.

The ATI 4850 isn't shipping yet in my country, which is odd. I thought that the reason that the i5 and i7 models aren't shipping yet.
 
Those of you with the problem on the 21.5'' iMac, it would be helpful if you let us know if you have the ATI Radeon HD 4670 or the NVIDIA GeForce 9400M.
 
This thread made my day! Op...PLEASE change the title of this thread. DO NOT BUY is a bit extreme. Sure this is a fairly common issue but Apple is always good about fixing it!

Now, WHO here has the 512MB ATI 4850 graphics card in there iMac? I'm talking to the people who are having issues. I want to isolate the problem and see whether it is with only the 256 or both the 256 AND the 512.

I look forward to hearing your responses :)
 
Done a test today.. Reset my iMac, did not open any apps, went to work for 8hrs with the iMac not being used all day and when I came back from work it was still slow as hell. The back of the iMac felt very cool as it had been in sleep mode all day so it cant be heat and it was not used at all so what could this be:confused:

Hope it gets fixed soon
 
I got the 27", running all day, crunching numbers, doing graphic design, running FCP encoding video, transcoding audio, surfing the net. Everything is perfect, blazing fast, apps open without even one bounce in the dock. I barely press the Safari icon, and BOOM, it's right there, all my bookmarks open in less than a second, applications launch and run in the background and I don't feel one bit of slowdown - it's so fast, I just cannot keep up myself!

Then I woke up. I remembered that I don't have a 27" iMac yet, because they are lagging behind with the quads, and I want to buy the i5. Anyhow, I just wanted to report that in my dream, the 27" iMac ran perfectly! No lag at all.

Anybody else? What were your experiences, real or imagined?
 
I got the 27", running all day, crunching numbers, doing graphic design, running FCP encoding video, transcoding audio, surfing the net. Everything is perfect, blazing fast, apps open without even one bounce in the dock. I barely press the Safari icon, and BOOM, it's right there, all my bookmarks open in less than a second, applications launch and run in the background and I don't feel one bit of slowdown - it's so fast, I just cannot keep up myself!

Then I woke up. I remembered that I don't have a 27" iMac yet, because they are lagging behind with the quads, and I want to buy the i5. Anyhow, I just wanted to report that in my dream, the 27" iMac ran perfectly! No lag at all.

Anybody else? What were your experiences, real or imagined?

LOL made me smile for no reason
 
Ok. I get it. You expect 0% fail rate or otherwise it's a conspiracy to intentionally release flawed hardware

Good luck with that.

EDIT: Don't bother responding, I'm done with this terrible thread.

Nope, but I would expect.

1/ Acknowledgement of issue
2/ Speedy fix for affected users
3/ A simple apology
4/ Something for the cost and inconvenience
5/ An end to the misleading/disengenious advertising
6/ An assurance it won't happen again

a bit of humbleness

and thats just the start..
 
No problems whatsoever here. Bought my iMac 27 3.06 the first shipment that arrived at the store a day after the announcement. Noticeably faster than the 24" 2.4 it replaced.
 
I don't have an iMac but I just wanted to let you know that there's a new Flash version out there since the old one supposedly was bad or something. I don't know if this will fix your issues but atleast give it a try.
 
Yes, this post is totally nonsense. Obviously now and then there is always a defective unit, nothing new...

Just to let you know, I was very unlucky with my MBP 15 inch with nvidia 8600.
I had it fixed like 7 times, I had problems with the battery, the DVD unit and three times blank screen for which they had to replace the logic board.
Guess what, two years of trouble Apple granted me a full unit change and they game the a brand new Unibody 15 inch MBP with 9400 + 9600. So, if you are one of the lucky ones to have a defective unit, don´t worry, as soon as problems arrise Apple will fix it, and they will fix it appropiately.

My only recommendation is to purchase apple care, it is totally worth it :)

Speechless...

A machine repaired 7 times!!! and YOU think its good that they replaced it?:eek:

I'm sure that in the satisfaction survey you tick all the good boxes. A false picture if ever there was one...
 
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